Beach

Reviews of Hotel Philoxenia

3 out of 5
Hotel Philoxenia
Agios Silas, Kavala, East Macedonia and Thrace

Reviews

5.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.6/10

Cleanliness

5.0/10

Staff & service

8.0/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

nurcan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mecbur kalmasam konaklamam
Stayed 1 night in Apr 2024
Response from Team Filoxenia on 13 May 2024
Dear guest, Thank you for sharing your feedback with us.We apologize if your stay did not meet your expectations. Your satisfaction is important to us, and we regret any inconvenience you may have experienced. If there are specific areas where we can improve, please feel free to share them with us so that we can address them accordingly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us. Warm regards,

6/10 Okay

Necla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çarşaflar Temiz balkon kirli sehpalar sıcak su yok
Stayed 3 nights in Apr 2024
Response from Team Filoxenia on 13 May 2024
Dear guest, Thank you for sharing your feedback with us. We are sorry to hear that you felt compelled to stay despite any concerns you may have had. Your comfort and satisfaction are important to us, and we regret any inconvenience you may have experienced during your stay. We value your feedback and will use it to improve our services for future guests. If there are specific areas where we can make enhancements, please do not hesitate to let us know. We appreciate your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us. Warm regards,

2/10 Terrible

Mustafa Deniz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Temiz değil. Yorgan yok. Klima gürültülü. Merkeze uzak. Eski. Tek iyi tarafı fiyatı.
Stayed 1 night in Apr 2024

10/10 Excellent

Gunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der besonderst nette und hilfsbereite Herr Cosmo vom Empfang.
Stayed 1 night in Mar 2024
Response from Team Filoxenia on 13 May 2024
Dear guest, Thank you for sharing your positive feedback with us. We are delighted to hear that you had a pleasant experience with Mr. Cosmo at the reception. Providing exceptional service is our top priority, and we are thrilled to hear that he was particularly kind and helpful during your stay. We will be sure to pass along your kind words to Mr. Cosmo and recognize his outstanding service. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing to stay with us. Warm regards,