3/5 Okay
Mycaela
27 Sept 2019
Overall disappointing
The majority of the staff at the hotel were very friendly and helpful but we had a particular issue with one female receptionist who was unwilling to help us book a taxi for our wedding day. In the end we were able to book a taxi ourselves by searching on Google but it turned out that she had never even tried to book a taxi for us like she had suggested!
The location of the hotel is directly on the beach which is very nice, the pool is a reasonable size.
The room itself was pretty clean but on the the bed sheets and the curtains there were some dirt marks and generally the hotel rooms need a refresh. The bathroom shower sprayed in different directions.
The breakfast was good with quite a large selection, but no freshly cooked eggs so they were always pretty cold.
Overall, not what I expected from somewhere with 5 stars.
Stayed 3 nights in Sep 2019