What a lovely hotel. From check-in to check-out, the staff were top-rate. Professional, friendly, helpful in terms of what was expected of us to be COVID compliant, and responsive to issues - just the one; the hot water in the bathroom was barely warm. Possibly a function of wanting a shower/bath at the same time or just after everyone else, but not what was expected in a hotel of this calibre and in this price-range. Mentioned it to the lady at check-in and she sent an engineer to check immediately. Unfortunately this did not sort out the problem. I mentioned it again at check-out and got the impression that it would be looked into. Breakfast was an excellent selection but as is the case with nearly every 'hot' buffet I have experienced, the cooked food was invariably barely even luke-warm. The rest of the selection made up for it. The pool area was just delightful. The pool was sparkling clean and every time someone left a sunbed/table, someone came and disinfected the area. Lovely deep mattresses on the sunloungers too! Our room was exactly as pictured in the advertising, with very comfy chairs on a shaded balcony. Fantastically comfortable bed too.
