Title: Karuizawa Prince Hotel East Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Karuizawa Prince Hotel East Mountain resort offers ski-in/ski-out access for winter adventures, while relaxation awaits with aromatherapy spa services year-round ## Photo gallery for Karuizawa Prince Hotel East ![Hot springs - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/2fd2cef5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/507996a2-da45-42a3-bac3-07fd1affb6db-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Hot springs - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/ecce8935.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/f898fd79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/e5531c5d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Karuizawa Prince Hotel East offers a family-friendly Japanese mountain retreat with diverse activities. Guests can play 9 holes of golf, enjoy bowling, or soak in the indoor mineral hot spring. The property features an on-site shopping mall and garden, with impressive staff. ## Reviews 8.4 Very good ## Popular amenities - Hot tub - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym £161 11 Mar - 12 Mar ## Room options ### Check availability for these dates Tonight [Feb 21 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 22 - Feb 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Prince Cottage A ![Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/18273670.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage A - Sleeps 4 ### View all photos for Forest Twin Room(Non-Smoking) ![Forest Twin Room(Non-Smoking) | View from room](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/b71b0c8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Twin Room(Non-Smoking) 9.6 Exceptional 5 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Renovated in 2017 Down duvet Separate bedroom Sofa bed - Resort view - 344 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Superior Twin Room(Non-Smoking) ![Superior Twin Room(Non-Smoking) | Down duvets, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/55faa6e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room(Non-Smoking) 8.0 Very good 3 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Renovated in 2017 Down duvet Separate bedroom Bathrobes - Resort view - 344 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Forest Twin Room ![Down duvets, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/41b12ec6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Twin Room - Sleeps 3 ### View all photos for Superior Twin Room ![Down duvets, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/e9da5a0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### View all photos for Deluxe Twin Room ![Down duvets, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/d2d6cc3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Run Of House ![Down duvets, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/63b87f66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-East.h14919199.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-East.h14919199.Hotel-Information) ## About the area Karuizawa is home to Karuizawa Prince Hotel East. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street. Travelling with kids? Don't miss Karuizawa Lake Garden. Explore all the area has to offer with hiking/biking trails and horse riding. [Visit our Karuizawa travel guide](https://www.expedia.co.uk/Karuizawa.dx6157006) [View more Resorts in Karuizawa](https://www.expedia.co.uk/Karuizawa-Hotel-Resorts.d6157006-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.33965%2C138.63965&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9TmmDianE5oX7ATVJgolLCbCFSM=) 1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193 ### What's nearby - ![Karuizawa Prince Hotel Ski Resort showing snow, mountains and landscape views](https://images.trvl-media.com/place/553248621532773834/3b19f8b7-27f1-4811-bb56-1853b00835eb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Hotel Ski Resort 1 min walk \- 0.0 miles - ![Sunset in Prince Shopping plaza Karuizawa.](https://images.trvl-media.com/place/6221913/e12fa0af-92fb-46a5-8911-c3a5e9c88e48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Shopping Plaza 3 min walk \- 0.2 miles - ![Karuizawa_KaruizawaStationBuildingMemorial_553248621582621439-2970](https://images.trvl-media.com/place/553248621582621439/ed53d279-2148-4968-a7fc-eb5a222a245a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Station Building Memorial 10 min walk \- 0.6 miles - Karuizawa Prince Hotel Golf Course 13 min walk \- 0.7 miles - Old Karuizawa Ginza Street 4 min drive \- 1.3 miles ### Getting around - Karuizawa Station 10 min walk - Tokyo (HND-Haneda) 170 min drive ### Restaurants - 軽井沢 味の街 11 min walk - おぎのや 15 min walk - Starbucks 9 min walk - 軽井沢フラットブレッズ 13 min walk - ミカド珈琲 11 min walk ## About this property ### Karuizawa Prince Hotel East Luxury upscale resort near Karuizawa Prince Hotel Ski Resort Located close to Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street, Karuizawa Prince Hotel East provides a golf course, a bowling alley and an indoor mineral hot spring (onsen). Hit the slopes at this resort, offering ski-in/ski-out access, a free ski shuttle and ski passes. Treat yourself to spa services, such as a facial, a massage or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Enjoy the 24-hour gym, as well as activities, such as ecotours, mountain biking and snowboarding. In addition to a shopping centre on-site and a garden, guests can connect to free in-room WiFi. Other perks include: - A free local area shuttle, bike hire and hot springs on-site - 3 outdoor tennis courts, self-parking (surcharge) and smoke-free property - A 24-hour front desk, golf cart on-site and a gift shop - Guest reviews give top marks for the helpful staff Room features All 162 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Down duvets and free cots/infant beds - Bathrooms with deep-soaking baths and bidets - Fridges, electric kettles and heating ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free Wi-Fi - Restaurant - Gym - Tennis court 8.6 Excellent 1,000 reviews £116 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 413 reviews £126 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3910000/3906600/3906576/71311d62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Karuizawa Ekimae Karuizawaso Karuizawa - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle - Free train station pick-up shuttle from 8:00 AM to 9:00 PM - Train station shuttle at scheduled times - Free shopping centre shuttle - Free ski shuttle - Parking on site (JPY 1,000 per night) - Limited on-site self parking ### Food and drink - 4 restaurants - A bar/lounge ### Restaurants on site - Karuizawa Grill - MAKIBI - 爽風(Sofu) - 鉄板焼き 森 ### Things to do - 24-hour gym - 3 outdoor tennis courts - 9-hole golf course - Bicycle rentals - Bowling alley - Ecotours - Full-service spa - Golf carts - Hiking/biking trails - Hot springs - Mountain biking - Playground - Shopping centre - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - Ziplining ### Family friendly - Bowling alley - Free area shuttle - In-room cot - In-room refrigerator - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Outdoors - Garden ### Full-service spa - Aromatherapy - Facials - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free cot ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with Half Board plans must book meals in advance. Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: JPY 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Guests under 16 years old are not allowed in the fitness facility Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Prince Hotel East Karuizawa Prince East Prince East Karuizawa-Machi Prince Hotel Karuizawa Prince Hotel East Resort Prince Hotel East Resort Prince Hotel Karuizawa Machi Karuizawa-Machi Prince Hotel Karuizawa Prince Karuizawa Karuizawa Prince Hotel East Resort Karuizawa Prince Hotel East Karuizawa Karuizawa Prince Hotel East Resort Karuizawa ## Frequently asked questions ### Is Karuizawa Prince Hotel East pet-friendly? ### How much does it cost to stay at Karuizawa Prince Hotel East? ### How much is parking at Karuizawa Prince Hotel East? ### What time is check-in at Karuizawa Prince Hotel East? ### What time is check-out at Karuizawa Prince Hotel East? ### Where is Karuizawa Prince Hotel East located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Karuizawa Prince Hotel East Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 203 8 - Good 177 6 - Okay 55 4 - Poor 24 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Xinming 3 Dec 2025 Great location, walkable to the JR station and Prince Shopping complex and Rooms are ##### Xinming Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tuan 16 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with good food options and an on-site onsen. ##### Tuan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### YAN CHAK 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice with the hot spring facilities. ##### YAN CHAK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Man Yee 12 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staffs are helpful, room is spacious. ##### Man Yee Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, friendly staff, 3 mins walk from skiing entrance ##### Verified traveller Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Wee Ming 15 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage. ##### Wee Ming Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Hui-Chuan 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs are so nice and attentive to your needs. Great location. ##### Hui-Chuan Stayed 2 nights in May 2024 ### 10/10 Excellent #### XIAOHENG 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Nice staffs ##### XIAOHENG Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ka Wai 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just a walkable distance from the JR station and is next to the outlet shopping center. The hotel has shuttle bus service from the outlet to the hotel and is convenient. The environment of the hotel is great, peaceful and natural although it looks like a bit old inside. ##### Ka Wai Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best choice for ski & snowboard The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Siew chin 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Service excellence We arrived at your esteemed hotel on 1st Nov 2024\. We felt at home with the hospitality of Mr sakagami. He assisted us in resolving a restaurant reservation issue immediately with his quick response. We would like to thank him for his personal touch and cheerful smile ##### Siew chin Stayed 1 night in Oct 2024 ### 6/10 Okay #### Olga 13 Nov 2023 Liked: Staff & service Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price. ##### Olga Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Chun-Che 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone. ##### Chun-Che Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Ernest 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very close to train station and outlet ##### Ernest Stayed 2 nights in May 2025 ### 10/10 Excellent #### Chan Fai 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and convenient place with in house transport services provided ##### Chan Fai Stayed 2 nights in Mar 2024 ### 8/10 Good #### Thit Han 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area. ##### Thit Han Stayed 2 nights in Jun 2023 ### 8/10 Good #### Suet Kei 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities thanks for all the warm support by the hotel reception and driver. ##### Suet Kei Stayed 2 nights in May 2023 ### 8/10 Good #### Chanin 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Chanin Stayed 2 nights in Feb 2025 ### 8/10 Good #### Shpendi 2 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel. ##### Shpendi Stayed 1 night in Apr 2024 ### 8/10 Good #### YIN YIN YVONNE 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the downside is there is no aircon in the room during this season & room was stuffy & warm despite door ing the windows. Staff should inform during check in that the room is still equipped with heater not air condition as there was no indication in the room. ##### YIN YIN YVONNE Stayed 2 nights in May 2025 ### 8/10 Good #### Haytham 24 Nov 2022 Liked: Cleanliness, amenities the coltage ceiling not deighned for tall people and furnature needs renovation ##### Haytham Stayed 1 night in Nov 2022 ### 8/10 Good #### Ken 13 Nov 2022 Liked: Staff & service #### Peaceful area Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good. ##### Ken Stayed 2 nights in Nov 2022 ### 8/10 Good #### Akira 4 Dec 2025 Liked: Staff & service, property conditions & facilities 広大で静寂な格調高いホテルの敷地を、夫婦でのんびり散策は毎回楽しみの一つ 又、便利なシャトルバスの利用も5〜10分毎に可能 更に何十年振りの自転車利用も最高 東京からの子供達とアウトレッドで合流もストレス無く 大変便利。 中でも最大の特徴は自然との調和ですね。 ![](https://a.travel-assets.com/ugc/hotel-reviews/a2e0d71e-997d-4c00-a188-13ba18facdab-1764873530794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4ffffc4-e28b-48a0-8d0c-4dbb6db557ff-1764873531348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5a5092c-fe4d-4524-8a72-06fac8cb1696-1764873531379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b609376d-060c-4fd5-b196-da161b133a14-1764873531848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Akira Stayed 1 night in Oct 2025 ### 8/10 Good #### Chien-Liang 13 Nov 2025 Liked: Cleanliness, staff & service, room comfort 感覺飯店有點舊了，但勉強維持的還算OK，園區內的循環接駁巴士蠻方便的，離 Outlet 真的很近！ ##### Chien-Liang Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Shui fong 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 房間清潔，職員有禮貌，窗外風景很美，入住心情大好，旁邊的outlet太大，可以行二天 ![](https://a.travel-assets.com/ugc/hotel-reviews/d8c67fa5-dd20-4629-9f2b-6de3c150df1a-1763016852754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shui fong Stayed 2 nights in Nov 2025 ## 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