Title: Karuizawa Asama Prince Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Karuizawa Asama Prince Hotel Hotel with a full-service spa, near Karuizawa Lake Garden ![Hot springs](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/6a821dec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/26693185.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Prince Vacation Club Villa Non-Smoking | Living area | TV, DVD player](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/c0e8dabe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Prince Vacation Club Family Room Non-Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/5cd89153.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/6d746dfd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Karuizawa Asama Prince Hotel sits near Karuizawa Lake Garden, offering a peaceful getaway with views of the golf course. Visitors can play a round on the 18-hole course, book aromatherapy or massage treatments at the spa, or relax with a beverage at the coffee shop. 9.0 Wonderful ## Popular amenities - Spa - Bar - Room service - 24/7 front desk - Laundry - Housekeeping £112 27 Nov - 28 Nov ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 11 of 11 rooms ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/e48f3648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Balcony Separate dining area Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains - Sleeps 4 ![Standard Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/877f9a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Heating Free cots/infant beds Fridge TV Blackout curtains Bidet Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - 397 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Comfort Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/0792dae8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room, Non Smoking ### Highlights Balcony Air conditioning Heating Free cots/infant beds Fridge TV Blackout curtains Bidet Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - 397 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Suite, Non Smoking | Balcony](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/857555d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Non Smoking ### Highlights Balcony Air conditioning Heating Free cots/infant beds Fridge TV Blackout curtains Bidet Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - 1003 sq ft - Mountain view - Sleeps 4 - 2 Single Beds and 2 Large Single Sofa Beds ![Prince Vacation Club Twin Room Non-Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/f5bad3ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Vacation Club Twin Room Non-Smoking ### Highlights Balcony Air conditioning Heating Free cots/infant beds Fridge TV Blackout curtains Bidet Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - 323 sq ft - Sleeps 2 - 2 Large Single Beds ![Prince Vacation Club Villa Non-Smoking | Living area | TV, DVD player](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/c0e8dabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Vacation Club Villa Non-Smoking ### Highlights Balcony Air conditioning Heating Free cots/infant beds Fridge TV Blackout curtains 2 bedrooms Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - 872 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 Large Single Beds, 1 Single Sofa Bed and 3 Single Futons ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/ab638a18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Vacation Club Villa Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - Sleeps 6 ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/72de0f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Vacation Club Twin Room Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - Sleeps 2 ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/b598b94d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Vacation Club Family Room Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - Sleeps 4 ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/33690985.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - Sleeps 2 ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/8613e90e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room Balcony Air-conditioning Heating Free cots/infant beds Blackout drapes/curtains Bidet - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Asama-Prince-Hotel.h9679879.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Asama-Prince-Hotel.h9679879.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.29938%2C138.64563&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gyzbUiePt35KTkQUjrACpeHdznw=) Minami-Karuizawa, Hocchi, Kita-Saku gun, Karuizawa, Nagano-ken, 389-0113 #### What's nearby - Karuizawa Lake Garden - 4 min drive - 1.4 miles - Karuizawa 72 West Golf Course - 5 min drive - 1.9 miles - Karuizawa Prince Shopping Plaza - 9 min drive - 4.0 miles - Hoshino Onsen Hot Spring - 14 min drive - 7.9 miles - Karuizawa Prince Hotel Ski Resort - 18 min drive - 4.6 miles #### Getting around - Karuizawa Station - 16 min drive - Tokyo (HND-Haneda) - 157 min drive #### Restaurants - ‪All Day Dining Primrose - ‬9 min drive - ‪Horse And The Sun - ‬4 min drive - ‪軽井沢プリンスホテル メインバンケット長野 - ‬8 min drive - ‪DOG GARDEN RESORT 軽井沢 - ‬4 min drive - ‪信州そば処 きりさと - ‬6 min drive ## About this property ### Karuizawa Asama Prince Hotel Hotel near Karuizawa Lake Garden Located close to Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort, Karuizawa Asama Prince Hotel provides a golf course, a corner/local shop and a coffee shop/cafe. Tee up with amenities such as a restaurant with golf course views at this hotel. Treat yourself to a massage or aromatherapy at the on-site spa. The on-site restaurant, ダイニング ブルーム, offers breakfast, lunch, dinner and garden views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Hot springs on-site, a porter/bellboy and a vending machine - A lift, 1 meeting room and a gift shop Room features All guest rooms at Karuizawa Asama Prince Hotel boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and bidets - TVs with DVD players - Balconies, fridges and free infant beds ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,000 reviews £129 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 380 reviews £181 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/2f827f8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Hotel Longing House Karuizawa - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 277 reviews £69 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/36000000/35240000/35237700/35237628/ca25d17b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Holiday Inn Resort Karuizawa by IHG Naganohara - Pool - Spa - Kids pool - Parking included 8.2 Very good 181 reviews £75 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=35237628&PinnedHotelID=35237628&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15260000/15252300/15252265/206ada0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Marriott Hotel Karuizawa - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 372 reviews £190 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=15252265&PinnedHotelID=15252265&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/728b49d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Karuizawa Karuizawa - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 305 reviews £186 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 427 reviews £200 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 728 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55610000/55600800/55600775/e2c87a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Cross Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 560 reviews £97 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=55600775&PinnedHotelID=55600775&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17110000/17109200/17109119/4ced1706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyu Karuizawa Hotel Otowa No Mori Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 427 reviews £84 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=17109119&PinnedHotelID=17109119&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - ダイニング ブルーム ### Things to do - 18-hole golf course - Full-service spa - Golf - Hot spring ### Family friendly - DVD player - Grocery/convenience store - In-room cot - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service ### Business services - Meeting room ### Outdoors - Garden ### Full-service spa - Aromatherapy - Hot spring - Hot springs open from 6:00 AM - 11:00 PM - Hot springs water temperature - 42 ºC - In-room massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - DVD player - TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Refrigerator - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 6:00 AM to 11:00 PM Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Karuizawa Asama Prince Hotel Asama Prince Hotel Karuizawa Asama Prince Asama Prince Karuizawa Asama Prince Karuizawa Asama Prince Hotel Hotel Karuizawa Asama Prince Hotel Karuizawa Karuizawa Asama Prince Hotel Hotel Karuizawa ## Frequently asked questions ### Is Karuizawa Asama Prince Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Karuizawa Asama Prince Hotel? > As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Karuizawa Asama Prince Hotel on 27 Nov 2025 start from £111.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Karuizawa-Hotels-Karuizawa-Asama-Prince-Hotel.h9679879.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Karuizawa Asama Prince Hotel? > Self-parking is free at this property. ### What time is check-in at Karuizawa Asama Prince Hotel? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Karuizawa Asama Prince Hotel? > Checkout is at 11 AM. ### Where is Karuizawa Asama Prince Hotel located? > Situated in Karuizawa, this spa hotel is 2.2 mi (3.6 km) from Karuizawa Lake Garden, and within 6 mi (10 km) of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. Hoshino Onsen Hot Spring and Karuizawa Kogen Church are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Karuizawa Asama Prince Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 58 8 - Good 28 6 - Okay 8 4 - Poor 3 2 - Terrible 0 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### seven 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても静かな環境で朝は鳥の鳴き声で大変癒されました。温泉もとても泉質が良いと感じ大変リラックス出来ました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/70abb5f8-7b83-4cc2-b03f-c20e92f2d3a3-1751611137144.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### seven Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sonia 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities onsen, view in dining area and monorail. Personel extraordinarily competent ##### Sonia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Toshiaki 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 自然の中でリラックスして過ごせます 近くには軽井沢・プリンスショッピングプラザでのショッピングも楽しめます メリハリのある休暇を取ることができます ##### Toshiaki Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### WAI SAN 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 很好，很舒服 ##### WAI SAN Stayed 1 night in Mar 2025 ### 10/10 Excellent #### KEIKO 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### のんびりできる 軽井沢駅にプリンスホテルの休憩所があり、アウトレットの買い物中、荷物を預かってくれたり、休憩ができる。 ホテルは古いが清潔でゆっくりできる。 温泉も良い。 レストランもホテルだけあって、何でも美味しかった。スタッフの対応も良い！ ##### KEIKO Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Zhe 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉がとても気持ちよかったです。 ##### Zhe Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Shun Yan Sabina 30 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The experience was exceptional and impressive. Though the transport was relatively less attractive, the environment, facilities, size of room, services and cleanliness worth the extra travel time. Overall, the stay was superb! We enjoyed a lot! ##### Shun Yan Sabina Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### SiuMan 3 Dec 2022 Excellent ##### SiuMan Stayed 2 nights in Nov 2022 ### 8/10 Good #### Josef 20 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Frühstück gut aber zu teuer. Habe mehr erwartet. ##### Josef Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Verified traveller 12 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高の夏休み 〈朝食〉 考え得る限りのコロナ対策がされていて、久しぶりにゆっくり快適に外食ができた。 •ビュッフェエリアではマスク着用 •スタッフの方が、ビュッフェを取り分けてくれるのでトングが清潔、食べ物と客の距離がある等 〈温泉〉 昨年出来た新しい温泉で、入り口は檜のいい香りがした。 ##### Verified traveller Stayed 2 nights in Sep 2020 ### 8/10 Good #### Verified traveller 1 Sept 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### ホテルマンとしての配慮にかける最低なサービス 先週末1泊2日で軽井沢に行きました。初日の午前にゴルフを楽しみ、そのままチェックイン。その際温泉の事を初めて聞いたので追加料金で申込みました。温泉に行く時だけ使用できる館内着を渡されましたが、（男女兼用ワンサイズ）ズボンがやや小さめだったので私服でお風呂に行き、帰りにフロントで「ワンサイズ大きな物があれば交換して欲しい」と依頼しました。自分で受け取って部屋に戻りたかったのですが、その場に無いとの事だったので部屋に届けて貰えることに。 「この後すぐに出かけるので出かけた後に部屋の奥のベッドに置いておいてください」と依頼しました。 それなのに、私がフロントで依頼して部屋に戻るよりも早く館内着が届けられていました。 部屋には私より先にお風呂から戻った彼がいて、代わりに受け取ったのですが、何か頼んだのか？と聞かれ、本当に恥ずかしい思いをしました。 一番避けたかった状況になり、その場でフロントにクレームをしたい位、怒りでいっぱいだったのですが彼もいる手前、我慢しました。 フロントで受け取りたいと言ったし、外出した後に届けて欲しいとお願いしたのに、全く察することが出来ない無能なホテルマンたち。 それなりの料金を払って、非日常の空間を楽しみたいのに、こんな不快な思いをさせられるなら東横インの方がよっぽどマシだと感じた。 またフロントも朝食会場の男性スタッフも気取った話し方で滑舌が悪く、何を言っているのかみんな聞き取り難かった。マスクしてアクリル板もある事が理由ではない。もっとにこやかに感じよくハキハキと話すべき。相手に伝わらなければ意味がない。これでは近所のフリーターに雇用機会を与えただけ。もっと都会のホテルで一流のサービスを学ぶべき。今まで何度か利用してますが、こんなに不快な思いをしたのは初めて。旅自体は楽しかったのに、最低な思い出となりました。 ##### Verified traveller Stayed 1 night in Aug 2020 ### 6/10 Okay #### David 3 Nov 2019 Liked: Cleanliness, staff & service, amenities Mattress and pillow are too soft to sleep. It causes back plain on the next day. ##### David Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 19 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities 浅間山が客室から見えて幻想的だった ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Bonnie 11 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super nice view from my room , all green! Breakfast is good and reasonable price. Just 13 min drive to the Outlet. Lots of restaurants nearby. The best place for relax and short stay apart from Kawagoe. ##### Bonnie Stayed 1 night in Jun 2019 ### 10/10 Excellent #### makoto 9 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### いいね！！ 接客が大変丁寧でした。　昨年の末より向上してました。 ##### makoto Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Tomy 9 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 早朝一度チェックアウトしたのですが、天候が悪く、予定を変更した際に、再度部屋を使わせていただいた。スタッフの柔軟な対応で、快適な旅行となりました。 ##### Tomy Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 25 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 凄いです スタッフの接遇レベルが素晴らしかった ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 29 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ルームについては清潔感があって良かった。 一方で冷蔵庫は冷凍機能がなくちょっと悲しかった ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 15 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 結婚式後の宿泊 とても周辺環境もよく、値段も安くて大満足です。駅から遠いですが、夜のバスがもう少し遅くまであると良いと思いました。 ##### Verified traveller Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller 10 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort スタッフの方が大変丁寧でした。朝のエントランスのコーヒーがおいしかったです。 ##### Verified traveller Stayed 1 night in Oct 2018 ### 6/10 Okay #### Verified traveller 7 Nov 2018 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Overall 7.0 convenient for golfers The hotel is very clean with beautiful view of golf course and mountain, especially during the summer and autumn. Not convenient for tourist as it's quite far from the station with limited bus schedule and food options. The room decor is also outdated. Will recommend the hotel for golfers and not tourists. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Verified traveller 3 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 部屋からの眺めに感激‼︎ 建物は古いですが、館内は綺麗でした。鍵は施錠するタイプ。 ホテルの方々には色々お心遣いして頂きました。オール浅間山ビューの客室で、部屋のテラスで朝食を頂きました。 自然以外目に入らない景色を堪能出来ました。友達も大満足、リピートしたいと言ってます。電子レンジがないので、部屋呑みのおつまみを温められなくて残念でした。 ##### Verified traveller Stayed 2 nights in Sep 2018 ### 8/10 Good #### Yusuke 25 Sept 2018 Liked: Cleanliness, staff & service, room comfort 施設はやや古めですが、清潔感あり快適に過ごせました。チェックインやチェックアウト時の対応も丁寧で安心感ありました。 ##### Yusuke Stayed 1 night in Sep 2018 ### 8/10 Good #### ケロチャン, 愛知県 13 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゴルフで遊べる カート乗り入れ可能な2サム専用18ホールのちょっとしたゴルフ場がくっついており、夫婦で泊まってゴルフして遊ぶのに最適でした。新しくはないけどゆったりした部屋で快適に過ごせました。最終日チェックアウト後のプレーの際はシャワールームを借りました。旧クラブハウス？まではセルフでカートでの移動でした。タオルやドライヤーやアメニティもあり不自由はなかったです。売店でミカドコーヒーも買えました。 ##### ケロチャン Stayed 2 nights in Sep 2018 ### 4/10 Poor #### Verified traveller 7 Sept 2018 #### 少し残念でした！ 全体的に設備の古さが目立った。妻のコメントではタオルが臭かった。 ##### Verified traveller Stayed 1 night in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Hotels in Berlin](https://www.expedia.co.uk/Berlin-Hotels.d179892.Travel-Guide-Hotels) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Hotels in Bridge of Orchy](https://www.expedia.co.uk/Bridge-Of-Orchy-Hotels.d6194574.Travel-Guide-Hotels) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Sun N Sand Hotel Mumbai](https://www.expedia.co.uk/Mumbai-Hotels-Sun-N-Sand-Hotel-Mumbai.h798914.Hotel-Information) > > [Sanctum London Maida Vale](https://www.expedia.co.uk/London-Hotels-Sanctum-International-Serviced-Apartments.h1818938.Hotel-Information) > > [All-Inclusive Hotels in Turks and Caicos](https://www.expedia.co.uk/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Hotels in Porto](https://www.expedia.co.uk/Porto-Hotels.d603077.Travel-Guide-Hotels) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Caramelo Palma Beach +18](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Cooks-Club-Palma-Beach.h894256.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Hotels near Karon Beach](https://www.expedia.co.uk/Karon-Beach-Hotels.0-l6050562-0.Travel-Guide-Filter-Hotels) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Hotels in Moffat](https://www.expedia.co.uk/Moffat-Hotels.d4396.Travel-Guide-Hotels) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Gem Fitzrovia Hotel](https://www.expedia.co.uk/London-Hotels-Fitzrovia-Hotel.h890843.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Inverness (INV)](https://www.expedia.co.uk/lp/flights/lgw/inv/london-to-inverness) ### Activities > [Things to do in Gran Alacant](https://www.expedia.co.uk/Things-To-Do-In-Gran-Alacant.d3000017520.Travel-Guide-Activities) ### Packages > [Lille Holidays](https://www.expedia.co.uk/Lille.d6035307.Holidays-City-Breaks)