Parkhotel Richmond

Property class: 4.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Parkhotel Richmond. Treat yourself to a massage, a body treatment or a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
The current price is £110
includes taxes & fees
17 Oct - 18 Oct

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A hotel room with a bed, a chair, a small table, a nightstand, a lamp, and a painting on the wall.

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

A hotel room with a bed, two chairs, a table, and a chandelier.

Standard Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a television, a lamp, and a painting on the wall.

Deluxe Double Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, Balcony

A hotel room with a double bed, two bedside tables, a desk with a chair, and a window with curtains.

Classic Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room

A hotel room with a bed, two chairs, a table, and a chandelier.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Karlovy Vary, Parkhotel Richmond is in the suburbs and on a river. The area's natural beauty can be seen at Elizabeth's Spa and Ohře, while Karlovy Vary Museum and Karlovy Vary Municiple Theater are cultural highlights. Travelling with kids? Consider Christmas House, or check out an event or a game at KV Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Karlovy Vary travel guide
Map
Slovenská 567/3, Karlovy Vary, 36001

What's nearby

  • A modern indoor plaza with a central fountain, large glass windows, and a high ceiling.
    Hot Spring Colonnade
    12 min walk - 0.7 miles
  • A historic church with two green domes and a clock tower.
    Church of St. Mary Magdalene
    12 min walk - 0.7 miles
  • A historic building with ornate architecture, a pedestrian bridge, and a cafe restaurant.
    Karlovy Vary Municiple Theater
    14 min walk - 0.8 miles
  • A grand building with ornate columns and statues, a cobblestone plaza, and palm trees.
    Mill Colonnade
    15 min walk - 0.8 miles
  • Diana Cable Car
    12 min walk - 0.7 miles

Getting around

  • Karlovy Vary Station
    13 min drive
  • Vaclav Havel Airport (PRG)
    85 min drive

Restaurants

  • Café Pupp
    14 min walk
  • Café Elefant
    17 min walk
  • Kaiser 53
    12 min walk
  • Becher's Bar
    14 min walk
  • Pizzeria La Famiglia
    16 min walk

About this property

Parkhotel Richmond

  • Luxury family-friendly hotel by the river
  • You can look forward to a free breakfast buffet, a terrace and a garden at Parkhotel Richmond. Treat yourself to a massage, a body treatment or a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
  • Other perks include:
    • An indoor pool, along with sunloungers
    • Bike hire, self-parking (surcharge) and tour/ticket information
    • A billiards/pool table, a lift and luggage storage
    • A banquet hall, massage treatment rooms and ATM/banking services
  • Room features
  • All 121 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with hairdryers
    • TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
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The price is £112
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CZK 150 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1925
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CZK 300, per pet (varies based on length of stay), plus a deposit of CZK 300 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CZK 150 per night
  • Pet deposit: CZK 300 per night
  • Pet fee: CZK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Parkhotel Richmond have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Parkhotel Richmond?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Parkhotel Richmond on 17 Oct 2026 start from £110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parkhotel Richmond pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a deposit of CZK 300 per night and a fee of CZK 300 per pet, per night. Service animals are exempt from fees.

How much is parking at Parkhotel Richmond?

Self-parking is available for CZK 150 per night.

What time is check-in at Parkhotel Richmond?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Parkhotel Richmond?

Checkout is at 11:00 AM.

Where is Parkhotel Richmond located?

This family-friendly Karlovy Vary hotel is located on a river, within a 15-minute walk of Castle Baths (Zamecke Lazne), Karlovy Vary Museum and Church of St. Mary Magdalene. Market Colonnade and Mill Colonnade are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parkhotel Richmond Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic and quiet hotel with a nice spa/pool, friendly staff and good breakfast.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great air conditioning, excellent breakfast, convenient parking, spacious rooms.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, beautiful park is around. Services and food are great. Staff are very friendly and helpful. Highly recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Wellness could be better.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was horrible. Personal was not helpful or friendly. I made reservation in January, when we arrived room was not ready . We stayed in completely different rooms for two days before to finally moved to our room. My grandson room was flooded on the second floor day of staying, he had to move. Building is fooling a part. No soup , Airconditiner didn’t work, water in sink didn’t drain and ets. Buffet was very limited and personal very rough. Hotel Richmond is overrated and overpriced
Stayed 15 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service
Leider versprechen die Fotos etwas zu viel. Das Hotel ist in die Jahre gekommen. Das Frühstück ist okay, das Abendessen als Buffet auch mittelmäßig. Die Parkplatzsituation ist schlecht, das Personal leider sehr oft unhöflich. Alles in allem sicherlich keine 4 Sterne (mehr) wert. Das Preis Leistungsverhältnis war leider eher schlecht.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Insgesamt würde ich das Hotel als mittelmäßig bewerten. Die Kissen sind fleckig, der Haartrockner ist veraltet und für langes Haar nicht geeignet. Die Duschkabine ist schimmelig, der Duschkopf verkalkt, und der Vorhang könnte eine Wäsche vertragen, usw. Das Frühstück ist durchschnittlich, es gibt wenig Gemüse im Angebot. Für das Parken muss man extra bezahlen, was nirgendwo angegeben war. Der Wellnessbereich ist gut, aber klein. Die Lage des Hotels ist jedoch sehr gut, es liegt an einem wunderschönen Ort.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Äußerst zufrieden.

Nichts zu beanstanden.
Stayed 2 nights in Aug 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bug photos

Very much sffered from bed bug biting all night but no change of room or any applogy from the hotel. They have requested to take photos of bugs even showed the body photos bitten all over by bed bugs. The hotel service and room faclities are under the standard comapred to other 4 star hotels. Would not recommend if you want sleep ok. 벼룩이 많아서 잠 못자요.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Karlovy Vary

Great location in a quiet part of town. Beautiful views of the forest. Comfortable sun terrace overlooking the park.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice relaxing Hotel

A very nice relaxing Hotel, a bit far from the center but the surrounding views are extraordinary. we stayed for one night and it was relaxing. the Pool and wellness center are amazing. would totally recommend it for a long stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein zauberhaftes Hotel in wunderbarer Lage

Am Rande der Kuroase Karlovy Vary gelegen, ist das Richmond ein wahres Kleinod mit allen Vorteilen, die wir uns wünschten. Der angekündigte Park ist wirklich ein Park, die Zimmergrösse ist beeindruckend, das SPA-Angebot erstklassig, dasPersonal ist freundlich und kompetent. Alles ist sehr komfortabel.
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Liebevolles Hotel !

Top Frühstück Lunch und Dinner Buffet´s OK nette Kellner toller Pool tolle Mitarbeiter im Wellness Bereich
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great karlovy experience

The staff was very friendly and helpful. The hotel itself is very well kept up and comfortable. It is an easy 5-10min walk to downtown karlovy
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable relaxing vacation

stayed for two enjoyable and relaxing weeks, large size clean room, good variety of nutritious food. excellent location, luxury and pleasant atmosphere all over, hope to come back in the future.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

mixed thoughts about my stay

The rooms and building are beautiful however the spa treatments and the staff working there seemed rigid as if working for a mental institution. The aesthetician on the ground floor was the only pleasant one.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbarer Urlaub

Das Hotel ist ein absoluter Traum. Das Essen ist reichhaltig und abwechslungsreich. Ich empfehle jedem ein Aufenthalt.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel v klidném prostředí s výbornými službami

Hotel je v klidném prostředí, obklopen parkem. Prostorný, čistý a vkusně zařízený pokoj, koupelna a toaleta plně upravena pro potřeby vozíčkáře (madla u mísy i umyvadla, sedačka v prostorné sprše). Dva výtahy, velký bazén. Personál hotelu i restaurace profesionální a vstřícný. Doporučujeme pobyt.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maximální spokojenost

Maximální spokojenost - hotel v hezkém a klidném prostředí, velmi dobré vybavení hotelu a pokoje, profesionální přístup personálu. Potřebovali jsme pokoj plně upravený pro vozíčkáře. V Richmondu pokoj č. 443 je vyhovující - dostatečně prostorný, přístup na vozíku i k posteli. V koupelně rozměrný sprchový kout se sedačkou, kolem toalety madla (vedle mísy může být málo místa pro rozměrnější vozíky). V hotelu je i bazén, přístup k bazénu i pro vozíčkáře, ale není k dispozici sedačka pro spuštění do vody. Vstřícný personál hotelu i restaurace. Pro méně zdatné vozíčkáře může být obtížný přístup k hotelu - poměrně strmý příjezd od parku.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Příjemný, romantický hotel v pěkném prostředí.

Příjemný romantický hotel v pěkném prostředí.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

à conseiler

Un excellent séjour sauf petit déjeuner très Moyen
Verified review

6/10 Okay

Liked: Cleanliness

Hübsches Parkhotel

Sehr schöne Lage, Zimmerausstattung ok. Für eine Nacht vollkommen ausreichend.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

We were very pleased by the Park Richmond. We found the service to be excellent. Our room was large, pleasant, and very clean. We had full board and the meals were excellent. The grounds of the hotel are magnificient, even in Winter and Karlsbad is only a ten minute walk. We highly recommend this hotel.
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025