Travelers can relax by the indoor pool with sun loungers and city views before treating themselves to rejuvenating spa treatments at this central hotel.
Windsor Spa Hotel offers a luxurious retreat in Karlovy Vary City Centre. Enjoy the indoor pool, facials, and manicure/pedicure services at the spa. Free WiFi keeps you connected, while luggage storage and meeting rooms add convenience.
Karlovy Vary City Centre, a neighbourhood in Karlovy Vary, is home to Windsor Spa Hotel. Park Colonnade and St. Peter and Paul Orthodox Church are local landmarks, and the area's natural beauty can be seen at Dvorakovy Sady and Elizabeth's Spa. Vridelni kolonada and Christmas House are also worth visiting. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Karlovy Vary travel guide
Mlýnské nábreží 507/5, Karlovy Vary, 360 01
What's nearby
Park Colonnade
2 min walk - 0.1 miles
Mill Colonnade
4 min walk - 0.3 miles
Hot Spring Colonnade
7 min walk - 0.4 miles
Church of St. Mary Magdalene
7 min walk - 0.4 miles
St. Peter and Paul Orthodox Church
8 min walk - 0.4 miles
Getting around
Karlovy Vary dolni n. Station
17 min walk
Karlovy Vary (KLV-Karlovy Vary Intl.)
12 min drive
Restaurants
Plzeňka Carlsbad
1 min walk
F-bar
5 min walk
Kavárna Zámecká Věž
4 min walk
Bar pred Pressem
5 min walk
Atlantic
7 min walk
About this property
Windsor Spa Hotel
Upscale hotel located in Karlovy Vary City Centre
Take advantage of designer shops on-site, a coffee shop/cafe and a hair salon at Windsor Spa Hotel. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, a body treatment or a facial. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An indoor pool, along with sunloungers
Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Tour/ticket information, a front desk safe and ATM/banking services
A ballroom, bike parking and smoke-free property
Room features
All guest rooms at Windsor Spa Hotel offer amenities, such as free WiFi, safes and minibars.
Other amenities include:
Bathrooms with eco-friendly toiletries and showers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers
Parking on site (EUR 18 per night; includes in/out privileges)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Designer stores
Indoor pool
Sauna
Ski storage
Family friendly
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Pool loungers
Spa
8 treatment rooms
Body wraps
Facials
Hot stone massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible spa
More
At least 80% of food locally-sourced
Ballroom
Banquet hall
Reusable cups
Smoke-free property
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board on request
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 5.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.06 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
Self-parking fee: EUR 18 per night (in/out privileges)
Pet fee: EUR 50 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 5.0 per night
Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary
Frequently asked questions
Does Windsor Spa Hotel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Windsor Spa Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Windsor Spa Hotel on 18 Mar 2026 start from £111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Windsor Spa Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.
How much is parking at Windsor Spa Hotel?
Self-parking is available for EUR 18 per night. Limited spots are available.
What time is check-in at Windsor Spa Hotel?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Windsor Spa Hotel?
Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).
Does Windsor Spa Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Windsor Spa Hotel located?
Located in Karlovy Vary City Centre, this hotel is steps away from Lazne III, Dvorakovy Sady and Park Colonnade. Mill Colonnade and Vridelni kolonada are also within 5 minutes. Karlovy Vary dolni n. Station is 17 minutes by foot and Karlovy Vary Station is 20 minutes.
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Reviews
Windsor Spa Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very good location and nice rooms. Breakfast is ok.
We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us.
Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior.
El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
Alles Supi.
Kleiner Kritikpunkt ist das Frühstück.
Dieses entspricht keinem 4*Hotel.
Jeanette
6/10 Okay
Dragan, München
8 Jan 2018
Disliked: Property conditions & facilities
Nicht das was ich erwartet habe!!
Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.
We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.
Onin
4/10 Poor
Jakub, Praha
29 Aug 2016
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3*
curious entrance to the hotel, strange personal in the reception, nice room, good breakfast
Jakub
6/10 Okay
Verified traveller
7 Jul 2016
Liked: Staff & service, room comfort
Decent hotel close to the center
The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.
Great hotel. Amazing location & friendly staff.
Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking.
Other than that, a stellar experience.
Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.
Verified traveller
4/10 Poor
A und H
20 Feb 2016
Liked: Cleanliness
Disliked: Property conditions & facilities
Keine 4 Sterne wert!!
Wir wurden enttäuscht in:
- Freundlichkeit des Personals ( im Speiseraum weder ein Hallo noch ein Blick)
- Saunagang musste angemeldet werden
- keine Möglichkeit zum Trinken in der Sauna
- keine Hotelbar
- Speisesaal sehr unpersönlich und anonym
- Kein Wasserkocher auf dem Zimmer, kein Willkommensgruss
- Parkgebühr pro Nacht 10Euro, wovon wir vor Buchung nichts wussten
Não chega perto ao padrão do Windsor. Para a cidade pequena é um hotel razoável mas não deveria ter esse nome. Não tem ninguém para ajudar com as malas e se for no verão cuidado pq não tem ar condicionado nos quartos e isso não é avisado. Café da manhã bem ruim.