At Karlsbad Grande Madonna, you can look forward to a free breakfast buffet, a coffee shop/cafe and a garden. Treat yourself to a body wrap, reflexology or aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Karlovy Vary City Centre, a neighbourhood in Karlovy Vary, is home to Karlsbad Grande Madonna. Mattoni Mineral Water and Goethe's Lookout Tower are local landmarks, and travellers looking to shop may want to visit Karlovy Vary Christmas Market and Market Colonnade. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Karlovy Vary travel guide
Moravská 2093/2A, Karlovy Vary, CZECH REPUBLIC, 360 01
What's nearby
Hot Spring Colonnade
2 min walk - 0.1 miles
Church of St. Mary Magdalene
2 min walk - 0.1 miles
Market Colonnade
3 min walk - 0.2 miles
Karlovy Vary Municiple Theater
3 min walk - 0.2 miles
Mill Colonnade
4 min walk - 0.3 miles
Getting around
Karlovy Vary Station
11 min drive
Karlovy Vary (KLV-Karlovy Vary Intl.)
18 min drive
Restaurants
Café Pupp
8 min walk
Café Elefant
4 min walk
Kaiser 53
9 min walk
Becher's Bar
8 min walk
Pizzeria La Famiglia
4 min walk
About this property
Karlsbad Grande Madonna
Upscale hotel located in Karlovy Vary City Centre
You can look forward to a free breakfast buffet, a coffee shop/cafe and a garden at Karlsbad Grande Madonna. Treat yourself to a body wrap, reflexology or aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Babysitting (surcharge), concierge services and luggage storage
Massage treatment rooms, a 24-hour front desk and a front desk safe
Room features
All 54 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with baths or showers and free toiletries
Check-in begins at 2:00 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Karlsbad Grande Madonna?
Checkout is at 11:00 AM. Late checkout is available for EUR 30 (subject to availability).
Does Karlsbad Grande Madonna provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 30 per person applies.
Where is Karlsbad Grande Madonna located?
Located in Karlovy Vary City Centre, this spa hotel is steps away from Church of St. Mary Magdalene, Hot Spring Colonnade and Market Colonnade. Karlovy Vary Municiple Theater and Mill Colonnade are also within 10 minutes. Karlovy Vary dolni n. Station is 24 minutes by foot and Karlovy Vary Station is 26 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Karlsbad Grande Madonna Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is very well located. Very close to the last stop of bus no.2. And very close to the springs. The service there was very good and staff were very friendly. Overall, it's a pleasant stay.
Verified review
4/10 Poor
Steve
7 Mar 2023
Liked: Cleanliness
Leider wurden wir nicht wie gebucht im Hotel untergebracht, sondern in einem Apartment im Haus Festival. Es wurde uns nur grob gesagt wo dieses zu finden ist und wir mussten länger suchen. Zur Unterkunft führten viele Treppenstufen. Im Apartment waren nur 2 kleine Decken für 4 Leute vorhanden und erst nach dem 4. Mal ansprechen an der Rezeption wurde uns am 2. Tag Bezüge hingelegt, welche wir dann selber beziehen mussten. Leider war es kein Wellness-Erlebnis, wenn man für die Anwendungen und Frühstück sowie Abendbrot immer in das Hotel laufen musste und zurück. Wir baten um ein Zimmer im Hotel, da wir 2 kleine Kinder dabei hatten und ich schwanger bin. Es wurde nicht darauf eingegangen. Die Kommunikation war sehr schwierig, Deutsch und Englisch wurde nicht verstanden. Wir mussten über Handyübersetzung kommunizieren. Das Frühstücksbuffet war okay, manche Sachen wurden nicht aufgefüllt, man stande lange an der Kaffeemaschine an und es fehlte Geschirr, auf welches man ein Stück warten musste. Das Abendessen war am ersten Abend okay, das Schnitzel am zweiten Abend war total verbraten. Die Kinder haben keine Wellnessanwendungen bekommen, obwohl diese bezahlt waren, die Mitarbeiter waren nett aber die Betreuung chaotisch. Wir standen oft im Wellnessbereich wie bestellt und nicht abgeholt. Der einzige Pluspunkt war die phänomenale Aussicht aus dem Apartment und die Lage zur Innenstadt. Leider viel Geld bezahlt für kein Wellnessfeeling.
One of our favorite stays during our recent vacation. We did the Wellness Package and enjoyed dinner and two spa therapies. I want to thank Renata Masatova for coordinating Xenon Therapy for my wife and I. We did three sessions and was the most enjoyable thing we have ever done. We feel awesome and look forward to returning. The hotel was very clean and comfortable. The dinner and breakfast was very tasty. Natalia was very kind during our check in and provided great customer service.
Stayed 1 night in Jun 2022
Verified review
6/10 Okay
Tom
14 Jul 2020
Liked: Cleanliness
Disliked: Staff & service
Great location easy walking access to centre. Room was clean. Service was lacking, Spa not very friendly nor English spoken in SPA. They give us bed sheets instead of towels for jacuzzi, told me to go to my room and bring my shower towel... We only had one each and did not want to dirty it in the spa, would like to keep it fresh for our shower. For a 4 * hotel not acceptable. The hotel seems focused on catering to Russian clients, which is understandable but even as we where next in line for reception priority was given to Russian speakers. However service has this Eastern European soviet style, not very friendly nor do they go out of their way, maybe their clientele is used to this and willing to overlook.
Absolutely no precautions taken for the Covid19 situation except a alcohol gel at reception. No plastic barrier at reception, no face masks, no social distance. Breakfast again self service buffet, waiters with no mask no gloves, absolutely no minimum mitigation measures taking Covid19 situation as an international hotel. I understand Czech Republic currently has low levels but need to consider this is an international hotel with people arriving from all over Europe some with high epidemic locations in this new day an age I just did not feel comfortable that no basic mitigation measures were in place like other hotels.
All in all would try another hotel next time.
Es ist ein schönes Hotel und auch die Zimmer sind groß und geräumig. Ich war total enttäuscht was den Spa Bereich angeht. Die Sauna wird an fest vorgeschriebenen Zeiten angemacht. Leider gibt es auch kein Pool nur einen großen Whirlpool.
Själva hotellet med personal, rum, frukost och läge har varit helt fantastiskt.
- Stort minus var parkering i synnerhet för motorcykel. Både tillfart och själva parkering lutar mycket- mycket kraftigt. Beläggning dålig kullersten. Park. avgift kändes också dyrt.
15€\ natt även för mc. Men annars förövrigt kan varmt rekommenderas.
Очень уютный отель, расположенный в центре Карловых Вар. Персонал вежливый и отзывчивый. Завтраки очень вкусные. Обстановка холлов роскошная, очень много антиквариата и картин.
Отель выбрали случайно, в Карловых Варах уже бывал
Красивый отель, отличное расположение рядом с источниками. Прекрасное обслуживание в спа, хороший шведский стол. Красивый интерьер отеля и номеров. Можно рекомендовать друзьям и знакомым.
Das Hotelzimmer war super, auch das WLAN war hervorragend.
Der Service des Personal lies zu wünschen übrig.
Keine Motivation, keine Freundlichkeit.
Das Essen war ein Katastrophe (Halbpension).
Das Wellness-Paket war gut
Vi havde ophold 6 dage med alt inklusiv med spa pakke. Mad var meget delicious,vildt, kanin, laks, forskellige salater og snacks.Spa pakke inkluderer 18 procedurer per 7 dage og lægens konsultation.
Vi kunne godt lide de alt! især personale:)