Kapolnasnyek Holidays from £255

Enjoyable stay, comfortable room

Very clean room, super helpful and attentive staff, and amenities were great. I couldn't manage to turn the AC on for my room, but other than that my stay was great.

To get to the hotel, in the immediate surrounding area I passed at least 3 piles of abandoned furniture, mattresses, etc. Not the hotel's fault but not the nicest experience. The shower was so hot, even at the lowest temperature that it was difficult to take a shower. When I complained they told me to closed it and wait 5 minutes for the pipes to cool down. That didn't work and I was offered no alternative. There was no room service so I arrived late and had to drive a few kilimetres to find something to eat.

Everything in all honesty was really good. Staff really helpful, the lady(red hair wish we'd asked her name)at breakfast made our kids packed lunch which was a life saver 3 hours later. So a huge thanks to her. The biggest let down was the later check in process. We did speak to the front desk in the morning and the explanation was details weren't readily available through Expedia when booking on Expedia. I can't see this being the case because correspondence before arrival via email, Expedia and phone. That should be streamlined somehow or the process to have an opt in option. Having that sprung on us at 10pm with two tired children on the street outside wasn't ideal. But we can take the good with the bad. Within that late check in process there should be also and option to request drinks put in as all additions (water, snacks, beer etc.) we're locked in a fridge. It'd be a nice touch to be able to request and pay for those to be in the fridge in the room on arrival

Breakfast was good.