Title: Candlewood Suites Kansas City Airport Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Kansas City Airport Hotel in Kansas City with free airport shuttle and 24-hour fitness centre ![Full-sized fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233234/19628f67.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Airport shuttle](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233234/5d1903c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233234/3074eddf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry room](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233234/3db0c6d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 2 Double Beds, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233234/49ab366a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the airport, Candlewood Suites Kansas City Airport offers a convenient retreat with free in-room WiFi, a 24-hour gym, and dry cleaning/laundry services. Guests can unwind at the lobby coffee station or plan their day using tour/ticket assistance. With barbecue grills and free newspapers available too. 8.4 Very good ## Popular amenities - Gym - Free airport shuttle - Kitchen - Parking available - Laundry - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2233234&PinnedHotelID=2233234&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/107000000/106130000/106120100/106120020/42459be2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Atwell Suites Kansas City Airport by IHG Kansas City - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 9.4 Exceptional 298 reviews £83 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Kansas-City-Hotels-Atwell-Suites-Kansas-City-Airport.h106120020.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=178273&destination=Kansas City (and vicinity)&destType=MARKET&latLong=39.101235,-94.581941&searchId=964f2432-24b4-4da7-8838-de7044d7679a&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14300/14227/f62d81ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Kansas City Airport Kansas City - Pool - Free airport shuttle - Pet-friendly - Restaurant 8.2 Very good 1,011 reviews £88 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Kansas-City-Hotels-Hilton-Kansas-City-Airport.h14227.Hotel-Information?chkin=2025-12-27&chkout=2025-12-28&rm1=a2®ionId=178273&destination=Kansas City (and vicinity)&destType=MARKET&latLong=39.101235,-94.581941&searchId=964f2432-24b4-4da7-8838-de7044d7679a&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1560000/1551400/1551337/9812f574.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Kansas City Airport by IHG Kansas City - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,007 reviews £94 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Kansas-City-Hotels-Holiday-Inn-Kansas-City-Airport.h1551337.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178273&destination=Kansas City (and vicinity)&destType=MARKET&latLong=39.101235,-94.581941&searchId=964f2432-24b4-4da7-8838-de7044d7679a&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/430000/422700/422697/4793137d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn & Suites Kansas City - 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Pool - Free airport shuttle - Pet-friendly - Parking included 9.4 Exceptional 447 reviews £94 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Kansas-City-Hotels-Hilton-Garden-Inn-Kansas-City-Airport.h37141625.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=178273&destination=Kansas City (and vicinity)&destType=MARKET&latLong=39.101235,-94.581941&searchId=964f2432-24b4-4da7-8838-de7044d7679a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKansas-City-Hotels-Candlewood-Suites-Kansas-City-Airport.h2233234.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKansas-City-Hotels-Candlewood-Suites-Kansas-City-Airport.h2233234.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.29304%2C-94.68220&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XCOBzZBaRPB-GOsj9MZzjt4P_uE=) 11110 Nw Ambassador Dr, Kansas City, MO, 64153 #### What's nearby - KCI Expo Center - 2 min drive - 1.6 miles - Legends Outlets Kansas City - 18 min drive - 21.7 miles - Kansas City Convention Center - 18 min drive - 18.6 miles - Harrah's Casino - 18 min drive - 16.4 miles - GEHA Field at Arrowhead Stadium - 27 min drive - 31.5 miles #### Getting around - Kansas City Union Station - 24 min drive - Kansas City International Airport (MCI) - 6 min drive #### Restaurants - ‪Cracker Barrel - ‬4 min drive - ‪Wendy's - ‬4 min drive - ‪Waffle House - ‬3 min drive - ‪Dunkin' - ‬6 min drive - ‪LongHorn Steakhouse - ‬3 min drive ## About this property ### Candlewood Suites Kansas City Airport Hotel near the airport You can look forward to a free return airport shuttle, a corner/local shop and dry cleaning/laundry services at Candlewood Suites Kansas City Airport. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre. You'll also enjoy perks such as: - Self-parking (surcharge), a lift and ATM/banking services - Free newspapers, tour/ticket information and a TV in reception - A 24-hour front desk, barbecues and coffee/tea in reception - Guest reviews say great things about the first-rate property condition Room features All 88 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with hairdryers - 32-inch flat-screen TVs with premium channels - Kitchenettes, full-sized fridge/freezers and dishwashers ## Similar properties ![Interior](https://images.trvl-media.com/lodging/23000000/22500000/22497600/22497568/594b420a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smithville Historical Museum and Inn Smithville - Free airport shuttle - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 68 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=22497568&PinnedHotelID=22497568&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/905500/905415/dce2910d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham Airport Platte City Platte City - Breakfast included - Pet-friendly - Parking included - Free WiFi 5.6 739 reviews £44 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=905415&PinnedHotelID=905415&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/70000/60700/60683/6a4a6602.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Kansas City-Airport Tiffany Springs - 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Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.0 Very good 822 reviews £80 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=22818&PinnedHotelID=22818&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free return airport shuttle during limited hours - Airport shuttle available during limited hours - Parking on site (surcharge) - Extended parking on site (USD 10 per day) - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Food and drink - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Guidebooks - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (weekly) - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Partially-open bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Kitchenette - Microwave ### More - Air conditioning - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees 2 total (up to 23 kg per pet) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Extended parking fee: USD 10 per day - Pet fee: USD 25 per pet, per night (maximum USD150 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Kansas City Airport Candlewood Suites Hotel Kansas City Airport Candlewood Suites Kansas City Airport Candlewood Suites Aparthotel Candlewood Suites Kansas City Airport Aparthotel Candlewood Suites Kansas City Candlewood Suites Kansas City Candlewood Suites Kansas City Airport Hotel Candlewood Suites Kansas City Airport Kansas City Candlewood Suites Kansas City Airport Hotel Kansas City ## Frequently asked questions ### Is Candlewood Suites Kansas City Airport pet-friendly? > Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. ### How much is parking at Candlewood Suites Kansas City Airport? > Self-parking is available for a fee. Extended parking is available for USD 10 per day. Limited spots are available. ### What time is check-in at Candlewood Suites Kansas City Airport? > Check-in start time: 4 PM; check-in end time: midnight. ### What time is check-out at Candlewood Suites Kansas City Airport? > Checkout is at noon. ### Does Candlewood Suites Kansas City Airport provide a shuttle to the airport? > Yes, there's a free airport shuttle. ### Where is Candlewood Suites Kansas City Airport located? > Situated near the airport, this hotel is 1.1 mi (1.7 km) from KCI Expo Center and 3.1 mi (5 km) from Tiffany Greens Golf Course. North Courtyard and Amity Woods Nature Park are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Candlewood Suites Kansas City Airport Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 177 8 - Good 125 6 - Okay 35 4 - Poor 21 2 - Terrible 18 ### 8/10 Good #### michelle 2 Nov 2020 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness Apparenly furniture isnt moved to vacuum. Moved recliner and found a hat from a previous occupant. Also found dirty comb on the batheroom floor as we were making sure we didnt miss anything in our packing. YUCK. ##### michelle Stayed 2 nights in Oct 2020 ### 6/10 Okay #### Verified traveller 17 Sept 2020 Liked: Staff & service, amenities, property conditions & facilities Tey front desk lady was as sweet as she could be. The problem was when we walked in the room, about 25 hugs were running all around the kitchen counter. The glass in the bathroom had a cover top but was dirty woth white toothpaste remnant in the bottom and there were 3 dried pasta noodles in one of the kitchen drawers. We were driving for 2 days straight and arrived at midnight and left at 5 am. Beds were clean as was the shower but I would probably book somewhere else next time ##### Verified traveller Stayed 1 night in Sep 2020 ### 4/10 Poor #### Michael 26 May 2020 Disliked: Room comfort #### worst hotel I have ever stayed in. Well they did t have the room we wanted due to plumbing problems so they gave us a room with a queen bed instead of a king. We went down and told them so they “upgraded” to a suite with the ac in front room and nothing in bedroom. It was very hot and we had to go buy a fan just to stay cool. The bed was very hard like they went to a mattress store and bought a $200 mattress and called it luxury. We will never stay at that hotel again it was very disappointing. ##### Michael Stayed 2 nights in May 2020 ### 8/10 Good #### Verified traveller 8 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large room. Refrigerator was nice. Check in staff was very friendly. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### brs1 20 Jan 2020 Liked: Cleanliness, amenities Had a very short stay. Room was very clean. It was nice to have a full kitchen. There was no breakfast. ##### brs1 Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 18 Jan 2020 Disliked: Cleanliness, staff & service Front desk guy didn’t seem to know what he was doing. Lady who came to help him REEKED of smoke. Charged my regular card initially even after telling them it was an Orbitz reservation. Claimed it would come off. I’m sure I’ll have to call. Hotel didn’t look like it had been upgraded in 20+ years. Now I know why I never stay at IHG properties. They give franchises to anybody apparently. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Angela 5 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great price! Enjoyed our stay at Candlewood! It was quiet and the right price for us! ##### Angela Stayed 2 nights in Dec 2019 ### 8/10 Good #### Karen 4 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Airport convenience We were given a kitchenette - don’t know if all units have same. Convenient and easy! Would stay there again! ##### Karen Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 24 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We found our room to be clean, comfortable, clean and was so much more than we expected. They do need more parking that is easier to navigate. Everyone was friendly and very helpful! I would recommend this place to anyone! ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 16 Dec 2019 Liked: Amenities Disliked: Cleanliness The previous occupant of this room left behind several of his credit cards, blank checks, and a large vape cartridge on the kitchenette counter. Made me wonder about the overall cleaning of the unit. Office staff was just so-so, not particularly friendly or helpful during a couple of interactions. I had just come from a 3 day stay at the Candlewood Suites in Lenexa and the difference was amazing. The Lenexa staff were so friendly and helpful in comparison to the Airport staff. And the Lenexa unit was obviously newer and in better repair. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Carl 14 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight There was no soap in the dispenser in the bath tub. otherwise nice room. ##### Carl Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 6 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall property was clean and well worth the price. Just wish they offered breakfast. Staff was very friendly. I would stay there again for sure! ##### Verified traveller Stayed 2 nights in Nov 2019 ### 8/10 Good #### Tammy 16 Nov 2019 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Housekeeping lacking this trip. We usually stay here when we are visiting our son in Kansas City. The beds are comfortable and the room is clean. This stay the room was not as expected. Hair was on the bathroom counter and in the shower. They have shampoo, conditioner and body soap in dispenser bottles in the shower which I like using over the little bottles. The problem was that the only bottle that had anything in it was the shampoo so no conditioner or body soap. Made for a bad morning. I told someone at the front desk and he promptly apologized and offered to send someone to the room which we declined since had already showered. My ##### Tammy Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Vi, Kansas City 13 Nov 2019 Liked: Cleanliness, amenities Close to MCI, shuttle service, helpful and friendly staff, very nice room. Would definitely stay again. ##### Vi Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 2 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities liked having the frig. Wished there was breakfast. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Randa 26 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacation Nice place. ##### Randa Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 22 Oct 2019 Liked: Cleanliness, amenities, property conditions & facilities Spacious rooms—parking lot cramped. Toiletries weren’t filled along with forgotten dirty washcloth ##### Verified traveller Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Wayne, West Plains, MO 30 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed the night prior to a flight. The shuttle took us to the airport and picked us up! The room was nice and the people friendly! ##### Wayne Stayed 1 night in Sep 2019 ### 4/10 Poor #### Verified traveller 30 Sept 2019 Liked: Room comfort #### A fine, budget stay. We booked through Hotels.com and paid extra because we wanted two rooms. Main goal with two rooms was that we would have a sofa to relax on while in the room. When we checked in, we were given a one room suite that had no sofa. The person at the front desk said that it was because we booked at Hotels.com and they randomly assign rooms. She checked, and all two-room suites were booked - so we didn't get a two room suite. The room that we were in had a little table, but no chairs. For sitting, we pulled the table over to the bed and sat on that. For silverware, the room had one spoon and one fork. Overall, though, the room was clean and comfortable. It was in better condition than I had expected. The hotel itself was quiet overnight - and we slept well. I thought the hotel had a breakfast, but, no breakfast offered. The kitchen and bathroom both had cockroaches. The nice thing is that they were small, and we saw them before nighttime, so we could make sure all food was sealed and away. While we weren't thrilled about the bugs, we would rather have had them present then be in the room the next day after the exterminator would show up and spray chemicals in the room. Overall, we were comfortable and "made do". I was disappointed with Hotels.com (getting wrong room). It would have also been nice if the hotel would have offered to comp us something due to the cockroaches and the lack of furniture in the room. Oh, well. ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Kenneth 18 Sept 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service When we arrived the clerk could not find our reservation. Finally he found it and gave us our keys. We entered the room and someone was in our room. Quiet a shock at 1 am. for us and the people who had the room. ##### Kenneth Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller 5 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service !!!’ Great receptionist !!!! ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller 5 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities Clean and excellent counter staff. No pool:( no pool ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Patrick 11 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Candlewood Suites lights the way! Staff were exceptionally customer focused. I don't think I've received better service. ##### Patrick Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 10 Aug 2019 Liked: Staff & service, amenities The initial room we were checked into wasn’t clean. ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller 2 Aug 2019 Disliked: Staff & service, amenities I was charged by Expedia AND charged by the property for my stay. When I contacted the property to remedy the situation, I was told it would be taken care of. When the charge was still showing up on my bank statement, I called the property again to follow-up and verify it was truly taken care of. When I called the second time, I was told that they couldn’t do anything for me. The woman I spoke to told me that she didn’t care what charges my account showed, she would not refund the amount that my statement was showing, despite me attempting to bring in my bank statement to show her proof. So, I paid $400 for a hotel which was definitely NOT even worth the amount I had already paid through Expedia. Maybe if I had a great stay with a nice room and great customer service, I would be more understanding, but I am furious, to be honest! ##### Verified traveller Stayed 2 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Bedale](https://www.expedia.co.uk/5Star-Bedale-Hotels.s50-0-d182449.Travel-Guide-Filter-Hotels) > > [Hotels near Roma Convention Center La Nuvola](https://www.expedia.co.uk/Roma-Convention-Center-La-Nuvola-Hotels.0-l553248634722166264-0.Travel-Guide-Filter-Hotels) > > [HM Palma Blanc Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-HM-Palma-Blanc-Hotel.h75697024.Hotel-Information) > > [Hotels near Great Mosque of Makkah](https://www.expedia.co.uk/Great-Mosque-Of-Makkah-Hotels.0-l6118146-0.Travel-Guide-Filter-Hotels) > > [Aira Hotel Bangkok](https://www.expedia.co.uk/Bangkok-Hotels-Aira-Hotel-Bangkok.h72964051.Hotel-Information) > > [Hotels in West Ireland](https://www.expedia.co.uk/West-Ireland-Hotels.d6051461.Travel-Guide-Hotels) > > [Tui Magic Life Penelope Beach](https://www.expedia.co.uk/Djerba-Midun-Hotels-Magic-Life-Penelope-All-Inclusive.h1379606.Hotel-Information) > > [Golden Tulip Krakow Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-Kazimierz.h15189725.Hotel-Information) > > [Maistra Select Srebreno Villas](https://www.expedia.co.uk/Dubrovnik-Hotels-Villas-Srebreno.h15927532.Hotel-Information) > > [Hotels near Epping Forest](https://www.expedia.co.uk/Epping-Forest-Hotels.0-l6081381-0.Travel-Guide-Filter-Hotels) > > [Villas Cairo](https://www.expedia.co.uk/Cairo-Villas.d178243-aaVillas.Travel-Guide-Accommodation) > > [Hotels with Parking in Cardiff City Centre](https://www.expedia.co.uk/Cardiff-City-Centre-Cardiff-Hotels-Hotel-With-Free-Parking.0-n6190554-0-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [The Elms Hotel & Spa, a Destination by Hyatt Hotel](https://www.expedia.co.uk/Kansas-City-Hotels-The-Elms-Hotel-Spa.h119325.Hotel-Information) > > [Hotels in Makkah](https://www.expedia.co.uk/Makkah-Hotels.d178043.Travel-Guide-Hotels) > > [Villas Corfu Town](https://www.expedia.co.uk/Corfu-Town-Villas.d6051725-aaVillas.Travel-Guide-Accommodation) > > [Fiesta Resort Central Pacific - All Inclusive](https://www.expedia.co.uk/Barranca-Hotels-Fiesta-Resort-Central-Pacific-All-Inclusive.h692315.Hotel-Information) ### Flights > [Flights from LON-All Airports to YTO-All Airports](https://www.expedia.co.uk/lp/flights/lon/yto/london-to-toronto) > > [British Airways Marrakech (RAK) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-menara-to-heathrow/ba/rak/lhr) > > [Flights from London (LHR) to Phu Quoc (PQC)](https://www.expedia.co.uk/lp/flights/lhr/pqc/london-to-phu-quoc) > > [Flights from Quito (UIO) to Santa Rosa (GPS)](https://www.expedia.co.uk/lp/flights/uio/gps/quito-to-isla-baltra) ### Cars > [Enterprise Car Rentals In Lisburn](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Lisburn.d6140078-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Strood](https://www.expedia.co.uk/Things-To-Do-In-Strood.d6257570.Travel-Guide-Activities) > > [Things to do in Meknes](https://www.expedia.co.uk/Things-To-Do-In-Meknes.d603190.Travel-Guide-Activities) > > [Things to do in Ayvalik](https://www.expedia.co.uk/Things-To-Do-In-Ayvalik.d4498.Travel-Guide-Activities) > > [Things to do in Menton](https://www.expedia.co.uk/Things-To-Do-In-Menton.d4503.Travel-Guide-Activities) ### Packages > [United Arab Emirates Holidays](https://www.expedia.co.uk/United-Arab-Emirates.d189.Holidays-City-Breaks)