Exterior

Reviews of Green Rich Hotel Kagoshima Tenmonkan

3 out of 5
Green Rich Hotel Kagoshima Tenmonkan
12-16,Yamanokuchicho, Kagoshima City Center, Kagoshima, Kagoshima-ken

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 224 reviews" "
Rating 8 - Good. 96 out of 224 reviews" "
Rating 6 - Okay. 70 out of 224 reviews" "
Rating 4 - Poor. 16 out of 224 reviews" "
Rating 2 - Terrible. 4 out of 224 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

KB, Everett, WA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient. The bus stop from/to the airport is very near; so are the local bus stops and street train station. The shopping area and restaurants are all within walking distance.
Stayed 9 nights in Apr 2019
Response from フロント 有薗 on 3 May 2019
This time, thank you very much for using it. A hotel is the location which is also recommended to the transportation and the shopping by which it's for a bus. When coming to Kagoshima, please drop in again. We look forward to seeing you again. この度は、ご利用頂きありがとうございました。 ホテルは、バス等の交通機関やショッピングにもお勧めの立地となっております。 鹿児島へお越しの際は、またお立ち寄り下さい。 またのお越しをお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reasonable price and quality .but location is pretty good
Stayed 1 night in Jun 2018
Response from フロント 有薗 on 12 Jun 2018
Thank you for using this time. I am pleased that customers are satisfied. looking forward to seeing you coming again. この度は、ご利用頂き、ありがとうございました。 お客様に満足して頂き、嬉しく思います。 またのお越しをお待ちしております。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good Spot
Great spot for Tenmonkan area. Room can be cleaner, but not dirty either.
Stayed 2 nights in Apr 2018
Response from フロント 有薗 on 29 Apr 2018
Thank you for staying with us this time. We will be careful about cleaning the room so that you can satisfy our guests. looking forward to seeing you coming again. この度はご宿泊いただきありがとうございました。 お客様に満足して頂けますよう、お部屋の清掃に気を付けて参ります。 またのお越しをお待ちしております。

6/10 Okay

Verified traveller

Disliked: Room comfort
Good location hotel
Location is great, room condition just ok but air conditioner facing the beds & pillows are not comfortable can't sleep well in the night. Breakfast is taste good
Response from AM on 27 May 2017
Thank you for using our hotel this time. For breakfast, we prepare local cuisine of Kagoshima. If you have a chance, please come again. この度は、当ホテルをご利用頂き、ありがとうございました。 ご朝食は、鹿児島の郷土料理等をご準備しております。 機会がございましたら、また、お越し下さいませ。 グリーンリッチホテル鹿児島天文館 フロント 有薗

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access from Kagoshima station and to the ferry terminal. The room is clean and tidy. There are some special dishes in the breakfast.
Response from フロント 有薗 on 10 Feb 2017
Thank you for staying this time. The hotel is also near a stop for buses and trams. I am pleased that you spend your time comfortably. For breakfast preparation of Kagoshima cuisine etc is prepared. We are waiting for you to come again. Greenrich Hotel Kagoshima Tenmonkan Staff Arizono この度はご宿泊いただき、ありがとうございます。 ホテルはバスや市電等の乗り場も近くにございます。 お客様に快適に過ごしていただき、嬉しく思います。 朝食は鹿児島の料理なども準備しています。 お客様のまたのお越しをお待ちしております。 グリーンリッチホテル鹿児島天文館 フロント 有薗

8/10 Good

Lee Huang

Liked: Cleanliness, staff & service, room comfort
The deluxe room is spacious and value for money and the service from the staffs were great. Location is great in middle of tenmonkan
Response from General Manager on 19 Oct 2016
This time is the top accommodation, thank you. To me your words of praise, Again I would like to thank. Either would have enjoyed the journey in Kagoshima. The hotel is located in the downtown area Tenmonkan and convenient for traffic access.The also guests traveling We will wait staff. Green rich hotel Kagoshima Tenmonkan Moriyama

8/10 Good

Wing Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel with great price
Close to Lawson, shopping area and train + bus station, quite convenient. Room is not as small as I expected and it was clean.
Response from General Manager on 28 Sept 2016
This time is the top accommodation, thank you. To me your words of praise, Again I would like to thank. Either would have enjoyed the journey in Kagoshima. The hotel is located in the downtown area Tenmonkan and convenient for traffic access.The also guests traveling We will wait staff. Green rich hotel Kagoshima Tenmonkan Moriyama

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Response from 有薗 on 24 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂きました事重ねてお礼申し上げます。 またのお越しをお待ちしております。

4/10 Poor

Chon Un, MACAU

Disliked: Staff & service
Just normal room
The room is just normal and worthy.
Response from AM on 16 Jul 2016
This time, Thank you for your accommodation. I hope you enjoyed the journey of Kagoshima. The also arriving, we wait. Greenrich Hotel Kagoshima Tenmonkan Staff arizono この度は、ご宿泊いただきありがとうございます。 鹿児島の旅は楽しめましたでしょうか。 またのお越しを、お待ちしております。 グリーンリッチホテル鹿児島天文館 フロント 有薗

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad old hotel with shady business practices.
I booked for non-smoking and they gave me a smoking room. Then when I complained and asked how to open window, they said non-smoking room windows don't open. So they lied and gave me a smoking room that I could barely breathe, but they also lied again to cover the lie. When I swiped the wall with some wet tissue, it was stained yellow with Tobacco stain. The bathtub has openings with it and the wall and most likely nice things like mildew is built up in there with water getting in there all the time. There were mildew stains on edges of walls etc. This hotel is old and needs major renovation. Internet connection was just average speed and reliability. Only thing that was good is the checkout time of 11am. Will never stay again.
Response from AM on 16 Jul 2016
This time, Thank you for your accommodation. Regard to the cleaning of the room, it will be carried out with care in the future. If you have any chance, also please come. Greenrich Hotel Kagoshima Tenmonkan Staff arizono この度は、ご宿泊いただきありがとうございます。 お部屋の清掃に関しましては、今後気を付けて行ってまいります。 機会がございましたら、またお越し下さい。 グリーンリッチホテル鹿児島天文館 フロント 有薗

10/10 Excellent

Jordan, Montreal

Liked: Cleanliness, staff & service, room comfort
Affordable, well located, incredibly helpful staff
The rooms are small and not very soundproof. But the affordability and location make it a good choice. The hotel staff are incredibly helpful and nice. The rooms are clean and well serviced by the cleaning staff.
Response from staff arizono on 25 Feb 2016
This time thank you for using our hotel. And have give advice while you're busy; thank you again. I confirm the dot that had you point it out immediately and cope. Our hotel becomes the location that is near to the stops such as a streetcar or the bus. Thank you for the hotel staff and cleaning staff giving words of the praise to me. I will make an effort in future to be able to be pleased with a visitor. I wait for next coming of the visitor. Greenrich Hotel Kagoshima Tenmonkan Staff arizono この度は、当ホテルをご利用頂き、誠にありがとうございます。 また、お忙しい中ご意見頂き、重ねてお礼申し上げます。 ご指摘頂きました点は早急に確認し、対応させて頂きます。 私共のホテルは市電やバス等の停留所に近い立地となっております。 また、ホテルスタッフや清掃スタッフへお褒めの言葉を頂きありがとうございます。 今後もお客様に喜んでいただけますよう、努力して参ります。 お客様のまたのお越しをお待ち申し上げております。 グリーンリッチホテル鹿児島天文館 フロント 有薗

6/10 Okay

SM, USA

Liked: Staff & service
Nice staff. Close to buses and trams
Nicest staff ever. Hotel manager is super nice. Very minimal English spoken but they try really hard to accommodate. it's very basic and good for a nights stay. Simple. You can take the tram or bus right outside to the Kagoshima Chuo station easily.
Response from Staff arizono on 29 Oct 2015
This time is the top accommodation, thank you. To me your words of praise, Again I would like to thank. Either would have enjoyed the journey in Kagoshima. The also guests traveling We will wait staff. この度はご宿泊頂き、ありがとうございます お褒めのお言葉を頂き、重ねてお礼を申し上げます 鹿児島での旅は楽しめましたでしょうか お客様のまたのお越しをスタッフ一同お待ちしております

6/10 Okay

Anthony Andri, Hong kong

Liked: Staff & service
Not bad
Its right across tenmyoukan dori, super convenient but the hotel itself is a bit old.
Response from 梅元 on 27 Apr 2022
Thank you for using our hotel. Our hotel is located in the downtown area "Tenmonkan", so there are many shopping and restaurants. It also has good transportation access. If you have a chance, all the staff are waiting for you.

6/10 Okay

David, Osaka

Liked: Cleanliness, staff & service, room comfort
Room was larger than average
This hotel is just a block or two away from the Tenmonkan shopping area, so it's very convenient. Also, it's the closest hotel to the airport bus pickup for Tenmonkan. As a business class hotel in Japan, it's roomier than you'd expect. My main complaint would be that the air conditioning system was noisy to the point of waking me up a couple times. I think it was my room though, because I have stayed in this hotel before and never had that problem. So no frills kind of hotel with a bigger than average room.
Response from 梅元 on 27 Apr 2022
Thank you for using our hotel. Our hotel is located in the downtown area "Tenmonkan", which is convenient for shopping and lunch. In addition, there is a limousine bus stop for Kagoshima Airport in front of you, so you don't have to worry about transportation access. We sincerely apologize for the inconvenience caused by the operating noise of the air conditioner. We will check where there is a defect and respond so that the customer can take a rest.

8/10 Good

AJ, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, centrally located
A great location near the main train station and tram lines. Comfortable beds, large rooms by Japanese standards
Response from 梅元 on 27 Apr 2022
感谢您使用我们的酒店。 酒店门前设有前往鹿儿岛机场的豪华巴士站。 此外,酒店位于非常方便的位置,因为附近有有轨电车和巴士站。 如果您有机会,我们期待着欢迎您。

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Average hotel
Can go straight to your room from the street, no need to go through the front desk. This made me feeling a bit insecure. The room was clean but the wifi...
Response from 梅元 on 28 Apr 2022
Thank you for using our hotel. We would like to thank you again for your contribution while you are busy. looking forward to seeing you coming again.

8/10 Good

Kagoshima tripper, Kagoshima

Tenmonkan access
A typical "business class" type of hotel but the room was quite a bit larger than most hotels of the same class. The breakfast was only so-so. The fish was old and dry and the eggs were not much better. The rice was also of a rather poor quality. But there was enough selection to eat a full breakfast. The best feature of the hotel (besides the price) is the location. It is the closest hotel to the Airport Limousine bus pickup (just across and up the street). And since it's in the middle of Tenmonkan, there's a ton of shopping right there too. If you have trouble finding it (there's a large sign on the building, but there are quite a few buildings of similar shape, so it doesn't stand out that much), then from the Tenmonkan streetcar station, cross to the south side of the street and follow the overhead awning (for about half a block or so). When the awning ends, you're about 10 meters from the front door.
Response from 梅元 on 28 Apr 2022
Thank you for using our hotel. We would like to thank you again for your contribution while you are busy. looking forward to seeing you coming again.

6/10 Okay

Sondre, Hiroshima

Liked: Cleanliness
ok
Not bad, not good. Just ok. Worth the money!
Response from 梅元 on 28 Apr 2022
Thank you for using our hotel. We will do our best to make our customers feel comfortable. We look forward to seeing you again if you have the opportunity.

4/10 Poor

adi, japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap yet not worthy
It's cheap, but it doesn't even worth spending that amount of money to stay there. Luckily I just stay there for a while.
Response from 梅元 on 28 Apr 2022
Thank you for using our hotel. We will do our best to make our customers feel comfortable. We look forward to seeing you again if you have the opportunity.

10/10 Excellent

KUNIHIKO

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

oki

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
設備が古い 冷房にならない テレビBS映らない
Stayed 3 nights in Jan 2024

2/10 Terrible

ITO

Stayed 1 night in Nov 2023

6/10 Okay

yukichi

Business traveller
Stayed 1 night in Oct 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

hironari

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
飲食をするのに好立地でした
Stayed 2 nights in Jul 2023

6/10 Okay

Yutaka

Liked: Staff & service
天文館で同窓会があったので、利用しました。 文化通りの入口なので、移動なくすぐ泊まれてとても便利でした。 また、飲み会がある時は利用したいと思います。 ありがとうございました。
Stayed 2 nights in May 2023

4/10 Poor

かずみ

Disliked: Amenities, property conditions & facilities
部屋はきちんと掃除されてはいましたが、扉を開けた瞬間にタバコ臭が酷かった。 受付のスタッフの方は丁寧でした。
Stayed 2 nights in May 2023

10/10 Excellent

Koji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

???

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
市電が目の前なので、朝は、始発電車の音で、目覚まし設定より早く目が覚めました。クレームではありません。コンビニ、ドンキもすぐ近く、飲食店にも困らないです。
Stayed 1 night in Feb 2023

6/10 Okay

MORIHIKO

Liked: Staff & service
Stayed 1 night in Jan 2023

6/10 Okay

かおり

10/10 Excellent

Makoto

Stayed 1 night in Oct 2022

2/10 Terrible

KOICHI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

KAZUYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
天文館のメインストリートに面し、場所が分かり易く 交通のアクセスも良く、部屋は綺麗で料金もリーゾナブルであった。近くに美味しい店もありました。2泊しました。
Stayed 2 nights in Jul 2022

4/10 Poor

Saki

Disliked: Cleanliness, property conditions & facilities
清潔感に少し欠けていたと感じた。
Stayed 1 night in May 2022

10/10 Excellent

EICHI

Travelled with group
Liked: Staff & service
フロントの接客が丁寧で気持ちいいです 館内は少し古いですが、天文館にアクセス良好 また利用したいです
Stayed 2 nights in May 2022

4/10 Poor

Kei

Travelled with family
Disliked: Cleanliness, amenities
壁と出入り口の扉が薄い
Stayed 1 night in Apr 2022

8/10 Good

Hatano

Travelled with partner
Liked: Cleanliness, staff & service
高速バスのりばに、近いです。
Stayed 3 nights in Apr 2022

6/10 Okay

shigemi

Travelled with group
Liked: Cleanliness, staff & service
繁華街の天文館に近くて便利だった。
Stayed 2 nights in Feb 2022
Response from 有薗 on 25 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中貴重なご感想をお寄せ頂きました事重ねてお礼申し上げます。 私共のホテルは繫華街にも近く、周辺に飲食店や居酒屋さんなど多数あり、市電乗り場やバス乗り場、タクシー乗り場にも近く交通アクセスの良い立地となっております。 鹿児島へお越しの際は是非お立ち寄り下さいませ。 またのお越しをお待ちしております。

8/10 Good

kasumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Response from 有薗 on 24 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂きました事重ねてお礼申し上げます。 またのお越しをお待ちしております。

8/10 Good

Takeshi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from 有薗 on 24 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂きました事重ねてお礼申し上げます。 またのお越しをお待ちしております。

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
特にありません。もう少し施設がきれいだったら良かったです。
Stayed 1 night in Jul 2021
Response from 有薗 on 25 Apr 2022
当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中貴重なご感想をお寄せ頂きました事重ねてお礼申し上げます。 この度はお客様に満足して頂けず申し訳ございません。 お客様に満足して頂けますようスタッフ一同努力して参ります。 またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021
Response from 有薗 on 24 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂きました事重ねてお礼申し上げます。 またのお越しをお待ちしております。

8/10 Good

akiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from グリーンリッチホテル鹿児島天文館 池田 on 23 Apr 2021
この度はグリーンリッチホテル鹿児島天文館をご利用頂きまして、誠にありがとうございます。 今後共お客様に快適にお過ごし頂けますよう、スタッフ一同精進してまいります。 またのお越しをスタッフ一同心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from グリーンリッチホテル鹿児島天文館 池田 on 23 Apr 2021
この度はグリーンリッチホテル鹿児島天文館をご利用頂きまして、誠にありがとうございます。 今後共お客様に快適にお過ごし頂けますよう、スタッフ一同精進してまいります。 またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Masahiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパの良いホテルとしておすすめです。
外観は少し古さを感じますが、内部は綺麗です。部屋についても同様に古さは感じず、清潔でモダンなインテリアを配置しております。居心地は悪くないので、は何泊かできます。天文館エリアですので、食事にするにも問題ありません。
Stayed 1 night in Feb 2021
Response from グリーンリッチホテル鹿児島天文館 池田 on 23 Apr 2021
この度はグリーンリッチホテル鹿児島天文館をご利用頂きまして、誠にありがとうございます。 当ホテルは繁華街の天文館にあり、ローソン様、ドン・キホーテ様、多数の飲食店やバス停、市電の駅が近く、立地に恵まれております。 今後共お客様に快適にお過ごし頂けますよう、スタッフ一同精進してまいります。 またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Nobuhiro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
設備は古いが、客室内は整理整頓され良かった。
Stayed 1 night in Nov 2020
Response from グリーンリッチホテル鹿児島天文館 池田 on 25 Dec 2020
この度は当館をご利用頂き誠にありがとうございます。 建物、設備についての老朽化につきましてはお客様の仰せの通りでございますが、そういった客室でもお客様にご満足頂ける様、日々清掃や消毒、営繕には常に気を配り対応しております。 今後ともご来鹿の際には当館を是非ともご利用下さいませ。またのお越し心よりお待ち申し上げております。

8/10 Good

HIDEKI

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020
Response from 有薗 on 24 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂きました事重ねてお礼申し上げます。 またのお越しをお待ちしております。

8/10 Good

masami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 有薗 on 24 Apr 2022
この度は当ホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂きました事重ねてお礼申し上げます。 またのお越しをお待ちしております。

10/10 Excellent

KEIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナの影響で食事の件とか難はありましたが快適な旅になりました
Stayed 1 night in Jul 2020
Response from フロント 有薗 on 15 Jul 2020
この度は当ホテルをご利用頂き、ありがとうございます。 お客様に快適に過ごして頂き、スタッフ一同嬉しく思います。 鹿児島も新型コロナウイルスの影響を受けておりますが、早期の終息をお願っております。 終息致しました際は、是非またお立ち寄り下さいませ。