Kandal Stueng Holidays from £759

The AC worked great. The room was clean. It was quiet. Staff were a big help. The price was excellent for my needs.

The property was clean, but could use some refurbishment. A shower curtain would help complete the bathroom.

I think the only "family" room they have is on the top floor on the far end. The absolute most climbing there is to get there ;-( On top of that, it sounds like the neighbors have a gymnastic school or something (or maybe just a bunch of rowdy kids) the noise went on and on, very often, during our 4 days. The rooms are ok, the noise level wasn't TOO bad, you can hear the bars down below, but not too bad. The location is good, 172 is filled with restaurants. The staff were all attentive and friendly! Nothing about this review has anything to do with them at all :-) Would we stay here again? Possibly, because of the good price and location.

Nothing like the pictures show. We book one of the nice new looking places and without mentioning anything to us, he gives us the worst room in accommodation history. We booked for 2 people, and it's a 1 bedroom room, but not just that, it honestly looked like it could all crumble in seconds. Seeing that room, which looked like it could be filled with rats, made us not even want to stay there even if he gave us the picture looking room, knowing how disgusting the owners kept it. Maybe because the corridors were also in that horrible state. We wanted an immediate cancellation, which he agreed to, but have never received anything for a cancellation. It's super hard to contact hotels.com with the coronavirus and we went 3 days in a row asking for money since it had already gone through and every time they declined, the first 2 days saying come back tomorrow, and the last day just told us we can't get our money in cash, even though they had our money through an online payment.