Title: Urban by CityBlue, Kampala Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Urban by CityBlue, Kampala Luxury hotel with free breakfast and 24-hour fitness centre ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/4280897d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite | View from room](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/1f138423.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self-parking](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/3089fc66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/20205af7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room | View from room](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/4ff85bee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Urban by CityBlue in central Kampala offers a peaceful retreat with an international restaurant and poolside setting. Enjoy English breakfast, outdoor pool, nearby garden, dry cleaning services, and free in-room WiFi for a comfortable stay. 8.2 Very good ## Popular amenities - Bar - Pool - Breakfast included - Room service - Gym - 24/7 front desk ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9390310&PinnedHotelID=9390310&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Poolside Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/92861f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Poolside Room ### Highlights Balcony Air conditioning Fridge Plasma TV Blackout curtains Hydromassage showerhead Private bathroom Hairdryer - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Club Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/38126c11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Club Room ### Highlights Balcony Air conditioning Fridge Plasma TV Sofa bed - unspecified Blackout curtains Private bathroom Hairdryer - 323 sq ft - Sleeps 2 - 1 Double Bed ![Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/20205af7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Fridge Plasma TV Blackout curtains Sofa bed - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/5e6492fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Club Room ### Highlights Balcony Air conditioning Fridge Plasma TV Blackout curtains Hydromassage showerhead Private bathroom Hairdryer - 269 sq ft - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/10000000/9400000/9390400/9390310/bf64cc3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning Fridge Plasma TV Blackout curtains Hydromassage showerhead Private bathroom Hairdryer Free bottled water - 269 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Urban-By-CityBlue.h9390310.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Urban-By-CityBlue.h9390310.Hotel-Information) ## About the area Nakasero, a neighbourhood in Kampala, is home to Urban by CityBlue, Kampala. Independence Monument and Kasubi Tombs are local landmarks, and some of the area's attractions include Wonder World Amusement Park and Nakigalala Tea Estate. Looking to enjoy an event or a game while in town? See what's going on at Mandela National Stadium, or consider a night out at Speke Resort and Conference Centre. [Visit our Kampala travel guide](https://www.expedia.co.uk/Kampala.dx1091) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.32894%2C32.57830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=07L8NN76hP79IZZ_OaOJR7rPZig=) Akii Bua Rd, Kampala, 7096 ### What's nearby - Makerere University - 10 min walk - 0.6 miles - Uganda Golf Course - 15 min walk - 0.8 miles - Mulago National Specialized Hospital - 17 min walk - 0.9 miles - The Acacia Mall - 20 min walk - 1.1 miles - Uganda National Museum - 20 min walk - 1.1 miles ### Getting around - Entebbe (EBB-Entebbe Intl.) - 50 min drive ### Restaurants - ‪Chicken Tonight, Wandegeya - ‬10 min walk - ‪Café Javas - ‬15 min walk - ‪Onomo Hotel - ‬2 min walk - ‪Silver Spoon Cafe & Restaurant - ‬4 min walk - ‪Bight of Benin - ‬8 min walk ## About this property ### Urban by CityBlue, Kampala Luxury hotel located in Nakasero Free English breakfast, a terrace and a garden are just a few of the amenities provided at Urban by CityBlue, Kampala. The on-site international cuisine restaurant, Cafe Mamba, offers breakfast, lunch, dinner and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), concierge services and free newspapers - A 24-hour front desk, tour/ticket information and a front desk safe Room features All guest rooms at Urban by CityBlue, Kampala boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Plasma TVs with cable channels - Fridges, coffee/tea makers and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Free English breakfast available daily - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Cafe Mamba ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: UGX 175000 per person (one-way) - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Urban CityBlue Kampala Hotel Urban CityBlue Hotel Urban CityBlue Kampala Urban CityBlue Mamba Point Guesthouse Hotel Kampala Urban by CityBlue, Kampala Hotel Urban by CityBlue, Kampala Kampala Urban by CityBlue, Kampala Hotel Kampala ## Frequently asked questions ### Does Urban by CityBlue, Kampala have a pool? > Yes, this property has an outdoor pool. ### Is Urban by CityBlue, Kampala pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Urban by CityBlue, Kampala? > Self-parking is free at this property. ### What time is check-in at Urban by CityBlue, Kampala? > Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Urban by CityBlue, Kampala? > Checkout is at 10 AM. Late check-out is available for a fee. ### Does Urban by CityBlue, Kampala provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of UGX 175000 per person applies. ### Where is Urban by CityBlue, Kampala located? > Located in Nakasero, this luxury hotel is within a 15-minute walk of Makerere University and Embassy of Sudan. Embassy of Sweden and Mulago National Specialized Hospital are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Urban by CityBlue, Kampala Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 24 8 - Good 30 6 - Okay 10 4 - Poor 3 2 - Terrible 2 ### 8/10 Good #### Verified traveller 24 Mar 2020 Liked: Cleanliness, property conditions & facilities It has a very good ambiance. The rooms are very well done and clean ##### Verified traveller Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Apophia 28 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Super hôtel bien localisé. ##### Apophia Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Joseph 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Joseph Stayed 1 night in Dec 2019 ### 8/10 Good #### Daniel 23 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Daniel Stayed 5 nights in Nov 2019 ### 10/10 Excellent #### Suzanne 22 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Large, clean rooms Nice, clean, large rooms with big bathrooms. Never saw anyone in the pool! But a great place to relax and eat. Wifi was good. Only problem was the loud music from the poolside area at night until 10pm so if you need to sleep before then and are sensitive to noise, perhaps avoid this hotel ##### Suzanne Stayed 9 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 22 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 9 nights in Nov 2019 ### 6/10 Okay #### Margot, Montreal 4 Nov 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Staff was very good. Internet acceptable. There is NO gym at the hotel despite what is advertised online. Pool is tiny. Location ok but no easy access to shopping, restaurants by foot. ##### Margot Stayed 13 nights in Oct 2019 ### 10/10 Excellent #### Tue 13 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surpricingly cosy hitten gem Great room, Great food and service. Unfortunately my stay was shadowed by the fact that I lost my phone in the restaurant and nobody could find it. ##### Tue Stayed 2 nights in Oct 2019 ### 8/10 Good #### Lynn 27 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location, good stay We had a good two nights at Urban in Kampala. The location was on a quiet street, which was very nice compared to other neighborhoods in the city. The hotel staff replied quickly to emails and arranged a driver to pick us up at the airport. He was more expensive than some other drivers who were recommended to us but the ease of the hotel booking for us was worth it. The restaurant at the hotel was fine for a late dinner and breakfast each day was a nice buffet with eggs cooked to order. The rooms were fine - a little water damage in the bathroom above the shower, but otherwise clean. Appreciated the 4 bottles of water daily. ##### Lynn Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller 23 Aug 2019 ##### Verified traveller Stayed 12 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 30 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities cozy and comfortable Hotel with nice garden and pool view. the breakfast meals could be improved abit with more local dishes ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Paul 29 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great mid-market hotel A great place to stay. Not much from the outside but rooms surround a lovely internal courtyard. Rooms simple, comfortable and clean. Service always prompt and friendly. Food not at all bad. ##### Paul Stayed 4 nights in Jun 2019 ### 8/10 Good #### Verified traveller 22 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always staff make the real difference and the team here have been extremely helpful and cooperative with all our needs. The room is clean, well furnished and a very good size (think I went for the superior). The shower is better than mine at home... ##### Verified traveller Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 19 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Jun 2019 ### 4/10 Poor #### HYUNJU 5 Jun 2019 Liked: Staff & service Disliked: Cleanliness, room comfort ##### HYUNJU Stayed 13 nights in May 2019 ### 6/10 Okay #### Kimberly 20 May 2019 Liked: Staff & service #### Not bad, but could definitely be improved. The staff at reception are friendly and professional. Unfortunately, when I arrived in my room, the floor was dirty despite my having booked the room in advance. There was a blackout on the second night of my stay and the air conditioning stopped working. They were going to upgrade me to another room, but just as they were asking me to pack to change rooms, the air conditioning began to work again. ##### Kimberly Stayed 2 nights in May 2019 ### 8/10 Good #### Sarah, Calgary, Canada 13 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, enjoyed breakfast by the pool. The pool area needs a little bit of TLC and updating, only two loungers at the pool, but the rooms were clean and comfortable. ##### Sarah Stayed 1 night in May 2019 ### 6/10 Okay #### vinesh 4 May 2019 #### average ##### vinesh Stayed 3 nights in Apr 2019 ### 4/10 Poor #### Rodney, Atlanta, GA 5 Apr 2019 Disliked: Staff & service We came to check in at around 5pm. They advised us that they gave our room to another person. I informed that this was not proper business they wanted us to go to another room and told us that we would have to pay $30 more I advised them that it was not good business practice for them to do this. They then advised us that they can put us in another room until tomorrow and then told us we will then have to move to the room we paid for on that day when I asked to speak to a manager they advised me that the manager was not there.the next day after breakfast my wife and I was leaving to do our tour. the front desk runs outside to ask us when we would be back after stating to them that we were not sure of the time they advised us that must tell them something because we need to change rooms. This back and forth cnversation resulted in us being late to our tour and causing us to miss out on a lot of time. When we got back to the hotel they told us we need to change rooms because they needed that room for a customer. We ask was our room ready they told us NO and that we have to move our stuff out of the room. I advised them that I need to speak with the district or regionial manager they had the Chef come out to talk to me. Who has nothing to do with the booking of the rooms. Finally after about 45 miniutes they advised me that the room was clean and ready for us to move in. This was my wife and I first visit to Uganda and to this establishment. NO CUSTOMER SERVICE AT ALL! ##### Rodney Stayed 3 nights in Mar 2019 ### 8/10 Good #### Verified traveller 2 Apr 2019 ##### Verified traveller Stayed 5 nights in Mar 2019 ### 8/10 Good #### Callum 1 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Callum Stayed 7 nights in Mar 2019 ### 8/10 Good #### N 21 Mar 2019 Liked: Cleanliness, staff & service, room comfort ##### N Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 10 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms and set up (around the pool) is cozy and has a great "feel". The location is convenient if you need to be in town. The rooms are great, with big windows and lots of light. The gym equipment was broken when I was there but the area is safe so you can jog outside as well. The restaurant is great with some excellent stone oven pizza. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 2 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal für Geschäftsreisende, die nicht in den ganz großen Kettenhotels wohnen wollen. Alles funktioniert, helle und offene Bauweise, gute Belichtung der Zimmer, große Schreibtische, trotzdem hat die Anlage noch einen familiären Charakter. Kein überflüssiger Schnickschnack. Einziger Luxus ist der saubere Pool. Manchmal ist die Bar abends etwas laut. ##### Verified traveller Stayed 6 nights in Feb 2019 ### 6/10 Okay #### Steven 26 Feb 2019 Liked: Cleanliness, staff & service #### good,clean value the hotel is a good value option in an area surrounded by more expensive hotels.Most hotels in the aera seam to have problems with their tv's and the gym really isn't a gym but a small room with one exercise bike in it and 3 weights. food was nice and staff pleasant .Pool to small n shallow to swim laps in but perfectly adequate for lounging in or letting kids splash around in it ##### Steven Stayed 1 night in Feb 2019