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Overview of Urban by CityBlue, Kampala

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Urban by CityBlue, Kampala

4 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMulago Hospital15 min walk
    Popular LocationUganda Golf Course17 min walk
    Popular LocationUganda National Museum19 min walk
    AirportEntebbe (EBB-Entebbe Intl.)54 min drive

Choose dates to view prices

About this area

Kampala

Urban by CityBlue, Kampala is located in Kampala. Kasubi Tombs and Kabaka's Palace are local landmarks, and travellers looking to shop may want to visit The Acacia Mall and Metroplex Shopping Mall.
Popular Location

What's nearby

  • Embassy of Sweden - 15 min walk
  • Mulago Hospital - 15 min walk
  • Embassy of France - 16 min walk
  • Uganda Golf Course - 17 min walk
  • Uganda National Museum - 19 min walk

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 54 min drive

Restaurants

  • Cafe Mamba — 1 min walk
  • Cafe Mamba - 5 min walk
  • Arirang Korean Restaurant - 6 min walk
  • Asian Fusion - 13 min walk
  • Yujo Japanese Restaurant - 17 min walk

About this property

Urban by CityBlue, Kampala

4-star hotel near Makerere University
This hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. All 16 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and plasma TVs with cable channels. Minibars, room service and free bottled water are among the other amenities available to guests.
Urban by CityBlue, Kampala offers 16 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 April 2020 to 31 January 2021 (dates subject to change).
This property will be closed from 10 March 2021 to 31 July 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: UGX 175000 per person (one-way)
  • Airport shuttle fee per child: UGX 0 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Urban CityBlue Kampala Hotel
Urban CityBlue Hotel
Urban CityBlue Kampala
Urban CityBlue
Mamba Point Guesthouse Hotel Kampala
Urban by CityBlue, Kampala Hotel
Urban by CityBlue, Kampala Kampala
Urban by CityBlue, Kampala Hotel Kampala

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 24 out of 68 reviews
5 - Excellent 35%
Rating 4 - Good. 29 out of 68 reviews
4 - Good 43%
Rating 3 - Okay. 10 out of 68 reviews
3 - Okay 15%
Rating 2 - Poor. 3 out of 68 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 68 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities
It has a very good ambiance. The rooms are very well done and clean
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, clean rooms
Nice, clean, large rooms with big bathrooms. Never saw anyone in the pool! But a great place to relax and eat. Wifi was good. Only problem was the loud music from the poolside area at night until 10pm so if you need to sleep before then and are sensitive to noise, perhaps avoid this hotel
Stayed 9 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019