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Overview of Protea Hotel by Marriott Kampala

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Balcony
Balcony
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Protea Hotel by Marriott Kampala

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationUganda Golf Course8 min walk
    Popular LocationThe Acacia Mall15 min walk
    Popular LocationBritish High Commission18 min walk
    AirportEntebbe (EBB-Entebbe Intl.)57 min drive

Choose dates to view prices

Room, 1 Queen Bed, Non Smoking, City View

4.4/5 guest room rating
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Balcony, Garden View

3.6/5 guest room rating
  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Kampala

Located in Kampala, Protea Hotel by Marriott Kampala is in the business district. Kabaka's Palace and Kasubi Tombs are local landmarks, and travellers looking to shop may want to visit The Acacia Mall and Metroplex Shopping Mall. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
Popular Location

What's nearby

  • Uganda Golf Course - 8 min walk
  • The Acacia Mall - 15 min walk
  • British High Commission - 18 min walk
  • Uganda National Museum - 2 min drive
  • Embassy of Sweden - 4 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 57 min drive

Restaurants

  • The Lawns Restaurant & Lounge Bar - 7 min walk
  • Big Mikes - 7 min walk
  • Bubbles O' Learys - 7 min walk
  • Biyani House Uganda - 8 min walk
  • Asian Fusion - 12 min walk

About this property

Protea Hotel by Marriott Kampala

4-star Suburban hotel near The Acacia Mall
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. All 70 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and plasma TVs with satellite channels. Other amenities available to guests include balconies, iPod docking stations and 24-hour room service.
Protea Hotel by Marriott Kampala offers 70 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Chinese
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Swahili

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Airport shuttle fee: USD 66 per person (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kampala Protea Hotel
Protea By Marriott Kampala
Protea Kampala
Protea Hotel by Marriott Kampala Hotel
Protea Hotel by Marriott Kampala Kampala
Protea Hotel by Marriott Kampala Hotel Kampala

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 19 out of 85 reviews
5 - Excellent 22%
Rating 4 - Good. 45 out of 85 reviews
4 - Good 53%
Rating 3 - Okay. 12 out of 85 reviews
3 - Okay 14%
Rating 2 - Poor. 5 out of 85 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 85 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and courteous,
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff, but unfortunately no pool.
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Kampala
Service was excellent. Rooms are dated and need refurbishment.
Stayed 1 night in Nov 2019