Title: Speke Resort & Conference Centre Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Speke Resort & Conference Centre Family-friendly beachfront location with outdoor pool ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/3d704a35.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/0222cf6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/93ebfce4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily English breakfast (UGX 15 per person)](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/d37a8e90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/dd9521cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find relaxation at Speke Resort & Conference Centre with fishing, motorboating, poolside bar, spa massages, and manicures. Enjoy international cuisine at four restaurants, plus horseback riding, racquetball, and boat tours. 8.4 Very good ## Popular amenities - Bar - Spa - Pool - Gym - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Deluxe Single Room | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/a045ff30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room 9.0 Wonderful 4 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Mini-fridge TV Ceiling fan 2 bedrooms Hairdryer - 420 sq ft - Sleeps 1 - 1 Queen Bed ![2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/8cffca9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 9.0 Wonderful 4 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Mini-fridge TV Ceiling fan 2 bedrooms Hairdryer - 419 sq ft - Sleeps 2 - 1 Queen Bed ![Presidential Cottage | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/d315ad77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Cottage ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 1259 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Superior Double Room | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/w6006h4010x5y0-99461cc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony or patio Air conditioning Connecting rooms available Mini-fridge TV Blackout curtains 2 bedrooms Ceiling fan - 592 sq ft - Resort view - Sleeps 2 - 1 King Bed ![Studio, 1 King Bed, Garden View | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/f4618033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Garden View 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge TV Blackout curtains Ceiling fan - 377 sq ft - Sleeps 3 - 1 King Bed ![Villa | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/f82aea5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa ### Highlights Balcony or patio Separate dining area Air conditioning Connecting rooms available Mini-fridge TV 2 bedrooms Ceiling fan - 1668 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Junior Suite | 2 bedrooms, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/eb6eede8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchenette Mini-fridge TV - 829 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Speke-Resort-Conference-Centre.h5871267.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Speke-Resort-Conference-Centre.h5871267.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.23893%2C32.62530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QXEo22FxKHjy1vwpB5EvPQpELe0=) Munyonyo Road, Munyonyo, Kampala #### What's nearby - Speke Resort and Conference Centre - 1 min walk - 0.0 miles - Munyonyo Martyrs' Shrine - 13 min walk - 0.7 miles - Lake Victoria Serena Golf Resort & Spa - 7 min drive - 4.8 miles - Embassy of the United States - 12 min drive - 6.4 miles - St. Francis Hospital - Nsambya - 12 min drive - 6.4 miles #### Getting around - Entebbe (EBB-Entebbe Intl.) - 37 min drive #### Restaurants - ‪Bean Cafe - ‬7 min drive - ‪Nomad - ‬6 min drive - ‪Speke-Munyonyo Resort Main Restaurant - ‬4 min walk - ‪Caramel Cafe & Lounge Munyonyo - ‬18 min walk - ‪Some Kafunda In Makindye - ‬7 min drive ## About this property ### Speke Resort & Conference Centre Upscale family-friendly hotel by the lake At Speke Resort & Conference Centre, you can look forward to a poolside bar, a terrace and 2 coffee shops/cafes. This hotel is a great place to bask in the sun with a beachfront location, fishing and motor boating. Treat yourself to a deep-tissue massage, a body wrap or a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the health club, as well as activities, such as boat tours, horse riding and racquetball/squash. Free in-room WiFi is available to all guests, along with a garden and a playground. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and extended parking - English breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge) - Barbecues, meeting rooms and a 24-hour front desk Room features All 449 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as late-night room service and free WiFi. Extra amenities include: - Free toiletries and hairdryers - 40-inch TVs with premium channels - Balconies or patios, mini fridges and electric kettles ## Similar properties ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/c2a445d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kampala Serena Hotel Nakasero - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 224 reviews £149 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/37000000/36630000/36624400/36624341/282e0452.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Latitude 0 Degrees Kampala - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 96 reviews £122 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=36624341&PinnedHotelID=36624341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21590000/21589500/21589445/86fa7c34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mestil Hotels & Residences Kampala - 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Pool - Breakfast included - Spa - Parking included 10 Exceptional 1 review £164 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=106535961&PinnedHotelID=106535961&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/20000000/19300000/19295100/19295096/w5753h3835x6y0-cc3b6fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Canaan Kampala Nakasero - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 94 reviews £172 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=19295096&PinnedHotelID=19295096&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free extended parking on site ### Food and drink - Daily English breakfast available 7:00 AM to 9:00 AM for a fee: UGX 15 for adults and UGX 10 for children - 2 coffee shops/cafes - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Nyanja Restaurant ### Things to do - Boat tours - Fishing - Full-service spa - Health club - Horseback riding/rentals - Motor boating - Outdoor pool - Playground - Racquetball/squash - Sauna - Steam room ### Family friendly - Babysitting (surcharge) - Laundry facilities - Mini-fridge - Outdoor pool - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - On a lake - On the beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Swedish massages ### Accessibility - No lift ### More - 3 floors - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 40-inch TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Mini-fridge ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately UGX 15 for adults and from UGX 10 for children - Airport shuttle fee: UGX 203500 per room (one way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 14 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision ### Property is also known as Speke Kampala Speke Resort Speke Resort Kampala Speke Resort Conference Centre Speke & Conference Kampala Speke Resort & Conference Centre Hotel Speke Resort & Conference Centre Kampala Speke Resort & Conference Centre Hotel Kampala ## Frequently asked questions ### Does Speke Resort & Conference Centre have a pool? > Yes, this property has an outdoor pool. ### Is Speke Resort & Conference Centre pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Speke Resort & Conference Centre? > Self-parking and extended parking are free at this property. ### What time is check-in at Speke Resort & Conference Centre? > Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Speke Resort & Conference Centre? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Does Speke Resort & Conference Centre provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of UGX 203500 per room applies. ### Where is Speke Resort & Conference Centre located? > Nestled on the beach, this Kampala hotel is within a 5-minute walk of Speke Resort and Conference Centre and Lake Victoria. Munyonyo Martyrs' Shrine is 0.7 mi (1.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Speke Resort & Conference Centre Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 86 8 - Good 53 6 - Okay 25 4 - Poor 5 2 - Terrible 7 ### 8/10 Good #### Hassan 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities This is a beautiful resort hotel. Good for leisure but not so much for business as the rooms are too far from the main lobby and the reception/breakfast area. The rooms are spread across acres of land close to the lake. ##### Hassan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Violet 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great. Easy check in/check out. Room service was excellent and the property is beautiful. We will be staying here again in the future. ##### Violet Stayed 8 nights in Mar 2024 ### 8/10 Good #### Jermaine 17 Sept 2024 Liked: Cleanliness, staff & service There were several large stains on the carpet around the bed and they gave us a room facing a noisy parking lot although there were many other rooms available with a better view ##### Jermaine Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Diana 7 Mar 2025 Liked: Cleanliness, amenities The service was ok but some of the basics were missing from the room such as slippers and dressing gowns . One phonecall and the slippers were delivered . But , i didn’t expect a 5 star hotel not to have dressings gowns . ##### Diana Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Jermaine 14 Jan 2025 Liked: Cleanliness, staff & service Ok ##### Jermaine Stayed 1 night in Nov 2024 ### 6/10 Okay #### David 11 Jan 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Generally nice hotel, rooms and great food. However had issue whereby my card was charged three times for same meal. Whilst this was caused by POS, i am disappointed at lack of assistance and contact from hotel to reverse charges. ##### David Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Helmi 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We’ll run property with excellent staff management. Every request, especially a phone charging converter was supplied as quick as I asked. This will be my go to when I stay in Uganda ##### Helmi Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller 8 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort I was very impressed at the service level, scenery and food of the hotel. It is amazing if you are stying in Kampala. ##### Verified traveller Stayed 3 nights in Jun 2024 ### 8/10 Good #### AZADEH 20 Jun 2024 Liked: Staff & service, amenities, property conditions & facilities Great space and excellent service. Gift shop on site was never open. The room was large but the walls are paper thin. ##### AZADEH Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Michael 29 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service This place is not cheap. The level of service was not commensurate with the price. Beautiful grounds and facility. HOWEVER, they could not find my reservation on arrival (booked through Expedia, I provided confirmation number) and kept us waiting for 30 minutes while they worked it out. Rooms were available so to keep us waiting was needlessly vexatious. The front desk staff blamed Expedia, without taking responsibility for their role. Water pressure in the room was low to the point of having barely a drip for shower. Despite booking for 2 adults, breakfast was included for only one. Just a low level of service that one would expect from a cheaper hotel, not worth the $400 I paid. ##### Michael Stayed 1 night in Sep 2023 ### 6/10 Okay #### Verified traveller 16 Sept 2023 Liked: Staff & service #### Nice but not worth the price On the surface this is a lovely resort. However, rooms are a bit grubby and noise all night from construction. Air conditioning did not work very well. ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller 10 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Conference Abroad Great venue for the conference, amazing facilities and great service. ![](https://a.travel-assets.com/ugc/hotel-reviews/1442562B0D9B7F16D2C2077AA7300D55E42338A11694352601356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Sep 2023 ### 6/10 Okay #### CHRISTINE 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, great food, good rooms, but weekend nights have to be the worst nights for staying. Multiple events and wedding receptions are held right next to the accommodation residences from 10.00am to 11.00pm. Don't expect a restful day and evening if booking for the weekend. ##### CHRISTINE Stayed 2 nights in Aug 2023 ### 8/10 Good #### Jean Bernard 6 Jul 2023 Liked: Cleanliness, property conditions & facilities I didn’t like the fact that room services left plates at my door for more than 3 days. This is so unclean. This is risk for travelers to pickup bugs and cockroaches in their bags and bringing it to their homes . ##### Jean Bernard Stayed 2 nights in Jun 2023 ### 8/10 Good #### PAUL 2 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities VEry well run and top class. Managers seem on top of things. At price I paid it was good value. Bathroom, matress, desk, room size, wifi, food quality were all high,. It is however too spead out.Gym and pool were 690 m from my room. some rooms would be even further - and it is somewhat uphill outdoor in heat and rain ##### PAUL Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Carmen 20 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities This is the last time I will ever stay here. It has gone downhill the last few years and this is the last straw. (Between 2017-2023 I have stayed here 13-15 times and I will never return). The internet was so bad I had to use my own data from Canada - the exact thing happened last year May 2022 when I stayed here and they told me it was because they ‘had a conference’. That is no excuse- they need to buy more data if they have more people on the property. The same excuse was given this time - I’m on a business trip and it’s unacceptable to have no workable Wi-Fi for a hotel that charges this much money. Second, I had booked an upgraded room from the standard room and when I looked at it it was on the ground floor and the screen was broken and the room had a very strong smell of cockroach/ pesticide spray. I asked for a second floor room and was told I would need to pay an extra $110 a night! To not be in a room with a broken screen and terrible smell! Unbelievable. Third, everything feels cheap and falling apart. The shower this morning had no water and then no hot water for half an hour. If it was a cheaper place I would understand but at this price point you actually need to work to keep the place acceptable. When I first stayed here there was matching toiletries with an African brand - now it’s all mismatched with many in what looks like a blank toothpaste tube with just the word shampoo. This is not acceptable at this price point. I will be moving to stay at Latitude next ##### Carmen Stayed 4 nights in May 2023 ### 2/10 Terrible #### Léontine 20 May 2023 Disliked: Cleanliness, staff & service They made my parents visit a painful one. I booked for my parents to stay there and I paid the airport shuttle and we had to remind them to pick them up and when they checked out they tried to scam them and charge them again a 53$! They thought they were going to pay because of the rush of checking out! Fortunately I took a picture and I had the bank proof!! You are scammers!! No slippers in the room and my dad had to pay a 20 000 Ugandan shilling for slippers! I celebrated my birthday over there and forgot my phone at the security point bucket at the hotel entrance and it got stolen,we are all convinced after the shuttle issue that it was stolen there! And the location phone is showing last seen there! We spent a lot on birthday and my dad wanted to enjoy the birthday celebration and asked to put the bill on the room and he would pay later and they made it an issue saying he could leave without paying as his room was paid in advance,yes because a important person from another country is going to leave without paying a miserable 250$!! The only decent person in that hotel was Samuel the server!! He treated us well and his service was amazing. The management is disorganised and they are crooked!! All scammers!! I will not recommend this hotel to anyone! If you choose to book,take pictures of every receipt as the wifi too may not allow you to check your bank account statements! ##### Léontine ### 10/10 Excellent #### Christine 11 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pamper yourself and enjoy Lake Victoria. Lush resort with relaxing spa and beautifully decorated rooms with crisp sheets luxe amenities. Dining on the terrace was enhanced by a wide array of international offerings. Staff was welcoming, courteous and helpful. ##### Christine Stayed 3 nights in Jan 2023 ### 6/10 Okay #### Isaac 23 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Nice calm place. I did not like the complex business processes and the staff have passive rudeness (they are polite in speech but often ignore instructions and orders, sometime pretend they have not heard what you have heard). Another thing, the internet in the residential rooms and the restaurant is horrible and frustrating. It is however very good in the conference centre. Hence, I can never go here as a business travelller. ##### Isaac Stayed 10 nights in Nov 2022 ### 10/10 Excellent #### Isaac 23 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Great place. I didnt like the waiters attitude ##### Isaac Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Cristabelle 20 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the whole style . Dining options . Spa facilities . Great staff . Safe and nice dinner and breakfast views and service ##### Cristabelle Stayed 4 nights in Sep 2022 ### 6/10 Okay #### Emma 5 Sept 2022 Liked: Cleanliness It is a beautiful hotel and grounds which are nicely kept. They also have a lovely infinity pool and a larger pool. The food was good and great that you can order food from the restaurant at any time. However, there were a few things I was not happy with give the expensive price: - we did not have wifi in our cottage until the last couple of days - we didn’t have hot water the last couple of days - all the managers are Asian. None are African. - our cottage, which is set back from the hotel, is near a nightclub which was playing loud music most nights until the early hours. - pillows were hard. I don’t think I slept well any of the nights ##### Emma Stayed 5 nights in Aug 2022 ### 6/10 Okay #### Michael 28 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The property was clean and beautiful, however, the customer service was bad, rude, just not on the same level as the property. Customer service was disappointing. ##### Michael Stayed 2 nights in Aug 2022 ### 6/10 Okay #### ELAINE 9 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The resort was beautiful and quite peaceful. A good getaway from the hustle and bustle of the city. The hotel staff should be given a refresher in good customer service. It was lacking particularly for those serving in the restaurant. Quite disappointing ##### ELAINE Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Kim 8 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and very clean. Active webbing hub on the weekend, but noise was not an issue. Helpful, accommodating staff despite a couple of mishaps. Spa was lovely and the 50M pool was a favorite. ##### Kim Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Jandia](https://www.expedia.co.uk/5Star-Jandia-Hotels.s50-0-d6047521.Travel-Guide-Filter-Hotels) > > [Kingfisher Safaris Resort Hotel](https://www.expedia.co.uk/Jinja-Hotels-Kingfisher-Safaris-Resort-Hotel.h34478086.Hotel-Information) > > [Kampala Serena Hotel](https://www.expedia.co.uk/Kampala-Hotels-Kampala-Serena-Hotel.h2210670.Hotel-Information) > > [Alta Vista Suites](https://www.expedia.co.uk/Santorini-Hotels-Alta-Vista-Suites.h6140357.Hotel-Information) > > [Hotels in Old Town Funchal](https://www.expedia.co.uk/Old-Town-Funchal-Funchal-Hotels.0-n553248635976174250-0.Travel-Guide-Filter-Hotels) > > [Papyrus Guest House](https://www.expedia.co.uk/Entebbe-Hotels-Papyrus-Guest-House.h35815542.Hotel-Information) > > [Silver Springs Hotel Uganda](https://www.expedia.co.uk/Kampala-Hotels-Silver-Springs-Hotel-Uganda.h22580967.Hotel-Information) > > [Meon Valley Hotel, Golf & Country Club](https://www.expedia.co.uk/Southampton-Hotels-Meon-Valley-Hotel.h47731.Hotel-Information) > > [All-Inclusive Hotels in Ikaria](https://www.expedia.co.uk/Ikaria-Hotels-All-Inclusive-Hotel.0-0-d6052054-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Pakuba Safari Lodge](https://www.expedia.co.uk/Pakuba-Hotels-Pakuba-Safari-Lodge.h37796831.Hotel-Information) > > [Nile Safari Lodge](https://www.expedia.co.uk/Kampala-Hotels-Nile-Safari-Lodge.h37831562.Hotel-Information) > > [HiltonHotels Hotels in Funchal](https://www.expedia.co.uk/Funchal-Hotels-Hilton-Hotels.0-0-d1232--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Ivy By The Sea](https://www.expedia.co.uk/Scarborough-Hotels-Ivy-By-The-Sea-BB.h57355239.Hotel-Information) > > [Sheraton Kampala Hotel](https://www.expedia.co.uk/Kampala-Hotels-Sheraton-Kampala-Hotel.h1763.Hotel-Information) > > [Wombat's City Hostel London](https://www.expedia.co.uk/London-Hotels-Wombats-City-Hostel-London.h15416811.Hotel-Information) > > [Hotels in Cairo](https://www.expedia.co.uk/Cairo-Intl-Airport-Hotels.0-aCAI-0.Travel-Guide-Filter-Hotels) > > [Ibis Paris Gare Montparnasse Catalogne](https://www.expedia.co.uk/Paris-Hotels-Ibis-Paris-Gare-Montparnasse-Catalogne.h78081532.Hotel-Information) > > [Kampala Nile Resort](https://www.expedia.co.uk/Seeta-Hotels-Kampala-Nile-Resort.h57353273.Hotel-Information) > > [Hotels in Venice](https://www.expedia.co.uk/Venice-Hotels.d179981.Travel-Guide-Hotels) > > [MOXY Berlin Humboldthain Park](https://www.expedia.co.uk/Berlin-Hotels-MOXY-Berlin-Humboldthain-Park.h694505.Hotel-Information) > > [Radisson Blu Atlantic Hotel, Stavanger](https://www.expedia.co.uk/Stavanger-Hotels-Radisson-Blu-Atlantic-Hotel.h8516.Hotel-Information) > > [Lake Bunyonyi Rock Resort](https://www.expedia.co.uk/Kabale-Hotels-Lake-Bunyonyi-Rock-Resort.h17955003.Hotel-Information) ### Flights > [Flights from London (LHR) to Funafuti (FUN)](https://www.expedia.co.uk/lp/flights/lhr/fun/london-to-funafuti-intl-airport) ### Activities > [Things to do in Royal Leamington Spa](https://www.expedia.co.uk/Things-To-Do-In-Royal-Leamington-Spa.d180826.Travel-Guide-Activities) > > [Things to do in Redruth](https://www.expedia.co.uk/Things-To-Do-In-Redruth.d6123963.Travel-Guide-Activities) ### Packages > [Spinalonga](https://www.expedia.co.uk/Spinalonga-Agios-Nikolaos.d553248635974651095.Attraction) > > [Kirstenbosch National Botanical Gardens](https://www.expedia.co.uk/Kirstenbosch-National-Botanical-Gardens-Cape-Town.d6066769.Attraction) ### Holiday Rentals > [Santander Holiday Rentals](https://www.expedia.co.uk/Santander-Holiday-Rentals.d3116.Travel-Guide-HolidayRentals)