Title: Speke Resort & Conference Centre Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1091&destination=Kampala%2C+Wakiso%2C+Central+Region%2C+Uganda&selected=5871267&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Speke Resort & Conference Centre Lake activities for every mood at Speke Resort: from sunbathing on the beach to motorboating adventures, with plenty of relaxation options in between ## Photo gallery for Speke Resort & Conference Centre ![View from property - Speke Resort & Conference Centre (Kampala)](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/994485ba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Cottage | Living area | 40-inch TV with satellite channels - Speke Resort & Conference Centre (Kampala)](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/151190ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Speke Resort & Conference Centre (Kampala)](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/3d704a35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Speke Resort & Conference Centre (Kampala)](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/95c320a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board - Speke Resort & Conference Centre (Kampala)](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/w5328h3556x6y0-bd709e90.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find relaxation at Speke Resort & Conference Centre with fishing, motorboating, poolside bar, spa massages, and manicures. Enjoy international cuisine at four restaurants, plus horseback riding, racquetball, and boat tours. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £150 includes taxes & fees 23 Apr - 24 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5871267&PinnedHotelID=5871267&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Single Room ![Deluxe Single Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/a045ff30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room 9.2 Wonderful 5 reviews - Garden view - 420 sq ft - 1 bedroom - Sleeps 1 - 1 Queen Bed ### View all photos for Deluxe Double or Twin Room ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/8cffca9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 9.0 Wonderful 4 reviews - Garden view - 419 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Presidential Cottage ![Presidential Cottage | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/d315ad77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Cottage - Garden view - 1259 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/w6006h4010x5y0-99461cc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Resort view - 592 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio, 1 King Bed, Garden View ![Studio, 1 King Bed, Garden View | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/f4618033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Garden View 10.0 Exceptional 2 reviews - Garden view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Villa ![Villa | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/f82aea5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa - 1668 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5880000/5871300/5871267/eb6eede8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review - Garden view - 829 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/2bb89697.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kampala Serena Hotel Nakasero - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 242 reviews £163 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Kampala-Hotels-Kampala-Serena-Hotel.h2210670.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=1091&destination=Kampala&destType=MARKET&latLong=0.347596,32.58252&searchId=93804c8d-31e5-46ce-a372-9fc2ffc9a31a&top_cur=GBP) Ad ![Outdoor pool, open 6:30 AM to 7 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29420000/29411500/29411477/14d375c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Athena Hotel Kampala Bugolobi - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 42 reviews £102 includes taxes & fees 21 Apr - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 55 reviews £180 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Kampala-Hotels-Four-Points-By-Sheraton-Kampala-Center-Uganda.h95206696.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=1091&destination=Kampala&destType=MARKET&latLong=0.347596,32.58252&searchId=93804c8d-31e5-46ce-a372-9fc2ffc9a31a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Speke-Resort-Conference-Centre.h5871267.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Speke-Resort-Conference-Centre.h5871267.Hotel-Information) ## About the area Located in Kampala, Speke Resort & Conference Centre is on the beach. Wonder World Amusement Park and Destreet Art Gallery are local attractions and those in the mood for shopping can visit Owino Market and The Acacia Mall. Travelling with kids? Consider Nakigalala Tea Estate, or check out an event or a game at Mandela National Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding in the area. [Visit our Kampala travel guide](https://www.expedia.co.uk/Kampala.dx1091) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.24036%2C32.62456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9a7XANR2-z-nbKuedCYa6YcUxBM=) Munyonyo Road, Munyonyo, Kampala ### What's nearby - Speke Resort and Conference Centre 2 min walk \- 0.1 miles - Munyonyo Martyrs' Shrine 12 min walk \- 0.7 miles - Rubaga Cathedral 14 min drive \- 7.6 miles - The Acacia Mall 17 min drive \- 9.4 miles - Mulago National Specialized Hospital 17 min drive \- 9.4 miles ### Getting around - Entebbe (EBB-Entebbe Intl.) 49 min drive ### Restaurants - Nomad 6 min drive - Bean Cafe 6 min drive - Beverly Hills 7 min drive - Some Kafunda In Makindye 6 min drive - Le Petit Bistro 7 min drive ## About this property ### Speke Resort & Conference Centre Upscale family-friendly hotel by the lake At Speke Resort & Conference Centre, you can look forward to a poolside bar, a terrace and 2 coffee shops/cafes. This hotel is a great place to bask in the sun with a beachfront location, fishing and motor boating. Treat yourself to a facial, a hot stone massage or a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the health club, as well as activities, such as racquetball/squash, boat tours and horse riding. Free in-room WiFi is available to all guests, along with a garden and a playground. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and extended parking - English breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge) - A 24-hour front desk, a gift shop and barbecues Room features All 449 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as late-night room service and free WiFi. Extra amenities include: - Free toiletries and hairdryers - 40-inch TVs with premium channels - Balconies or patios, mini fridges and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36630000/36624400/36624341/af49c3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Latitude 0 Degrees Kampala - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 109 reviews £122 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=36624341&PinnedHotelID=36624341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31840000/31833000/31832907/07b892ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Kampala Kampala - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 168 reviews £107 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=31832907&PinnedHotelID=31832907&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3510000/3504800/3504732/bce8de74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit Village Hotel & Spa Nsambya - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 84 reviews £135 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=3504732&PinnedHotelID=3504732&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19300000/19295100/19295096/d48f8edf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Canaan Kampala Nakasero - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 101 reviews £136 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=19295096&PinnedHotelID=19295096&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/3000000/2940000/2936600/2936553/2b0c4698.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Africana Kololo - Pool - Hot tub - Breakfast included - Parking included 7.2 Good 194 reviews £102 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=2936553&PinnedHotelID=2936553&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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check-in end time: anytime Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately UGX 62000 for adults and from UGX 31000 for children - Airport shuttle fee: UGX 203500 per room (one way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 14 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision ### Property is also known as Speke Kampala Speke Resort Speke Resort Kampala Speke Resort Conference Centre Speke & Conference Kampala Speke Resort & Conference Centre Hotel Speke Resort & Conference Centre Kampala Speke Resort & Conference Centre Hotel Kampala ## Frequently asked questions ### Does Speke Resort & Conference Centre have a pool? ### How much does it cost to stay at Speke Resort & Conference Centre? ### Is Speke Resort & Conference Centre pet-friendly? ### How much is parking at Speke Resort & Conference Centre? ### What time is check-in at Speke Resort & Conference Centre? ### What time is check-out at Speke Resort & Conference Centre? ### Does Speke Resort & Conference Centre provide a shuttle to the airport? ### Where is Speke Resort & Conference Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Speke Resort & Conference Centre Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 87 8 - Good 56 6 - Okay 27 4 - Poor 5 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Ane Marthe 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Great conferences center, nice rooms, good food, beautiful surroundings ##### Ane Marthe Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Verified traveller 8 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort I was very impressed at the service level, scenery and food of the hotel. It is amazing if you are stying in Kampala. ##### Verified traveller Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Violet 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great. Easy check in/check out. Room service was excellent and the property is beautiful. We will be staying here again in the future. ##### Violet Stayed 8 nights in Mar 2024 Verified ### 10/10 Excellent #### Verified traveller 10 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Conference Abroad Great venue for the conference, amazing facilities and great service. ![](https://a.travel-assets.com/ugc/hotel-reviews/1442562B0D9B7F16D2C2077AA7300D55E42338A11694352601356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Sep 2023 Verified ### 8/10 Good #### AZADEH 20 Jun 2024 Liked: Staff & service, amenities, property conditions & facilities Great space and excellent service. Gift shop on site was never open. The room was large but the walls are paper thin. ##### AZADEH Stayed 2 nights in Jun 2024 Verified ### 6/10 Okay #### Verified traveller 16 Sept 2023 Liked: Staff & service #### Nice but not worth the price On the surface this is a lovely resort. However, rooms are a bit grubby and noise all night from construction. Air conditioning did not work very well. ##### Verified traveller Stayed 2 nights in Sep 2023 Verified ### 8/10 Good #### Hassan 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities This is a beautiful resort hotel. Good for leisure but not so much for business as the rooms are too far from the main lobby and the reception/breakfast area. The rooms are spread across acres of land close to the lake. ##### Hassan Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Christine 11 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pamper yourself and enjoy Lake Victoria. Lush resort with relaxing spa and beautifully decorated rooms with crisp sheets luxe amenities. Dining on the terrace was enhanced by a wide array of international offerings. Staff was welcoming, courteous and helpful. ##### Christine Stayed 3 nights in Jan 2023 Verified ### 10/10 Excellent #### Cristabelle 20 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the whole style . Dining options . Spa facilities . Great staff . Safe and nice dinner and breakfast views and service ##### Cristabelle Stayed 4 nights in Sep 2022 Verified ### 10/10 Excellent #### Helmi 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We’ll run property with excellent staff management. Every request, especially a phone charging converter was supplied as quick as I asked. This will be my go to when I stay in Uganda ##### Helmi Stayed 2 nights in Aug 2024 Verified ### 6/10 Okay #### David 11 Jan 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Generally nice hotel, rooms and great food. However had issue whereby my card was charged three times for same meal. Whilst this was caused by POS, i am disappointed at lack of assistance and contact from hotel to reverse charges. ##### David Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Isaac 23 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Great place. I didnt like the waiters attitude ##### Isaac Stayed 1 night in Nov 2022 Verified ### 10/10 Excellent #### Kim 8 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and very clean. Active webbing hub on the weekend, but noise was not an issue. Helpful, accommodating staff despite a couple of mishaps. Spa was lovely and the 50M pool was a favorite. ##### Kim Stayed 2 nights in Aug 2022 Verified ### 8/10 Good #### Jermaine 17 Sept 2024 Liked: Cleanliness, staff & service There were several large stains on the carpet around the bed and they gave us a room facing a noisy parking lot although there were many other rooms available with a better view ##### Jermaine Stayed 4 nights in Sep 2024 Verified ### 6/10 Okay #### Diana 7 Mar 2025 Liked: Cleanliness, amenities The service was ok but some of the basics were missing from the room such as slippers and dressing gowns . One phonecall and the slippers were delivered . But , i didn’t expect a 5 star hotel not to have dressings gowns . ##### Diana Stayed 3 nights in Feb 2025 Verified ### 6/10 Okay #### Jermaine 14 Jan 2025 Liked: Cleanliness, staff & service Ok ##### Jermaine Stayed 1 night in Nov 2024 Verified ### 6/10 Okay #### CHRISTINE 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, great food, good rooms, but weekend nights have to be the worst nights for staying. Multiple events and wedding receptions are held right next to the accommodation residences from 10.00am to 11.00pm. Don't expect a restful day and evening if booking for the weekend. ##### CHRISTINE Stayed 2 nights in Aug 2023 Verified ### 6/10 Okay #### ELAINE 9 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The resort was beautiful and quite peaceful. A good getaway from the hustle and bustle of the city. The hotel staff should be given a refresher in good customer service. It was lacking particularly for those serving in the restaurant. Quite disappointing ##### ELAINE Stayed 1 night in Jul 2022 Verified ### 8/10 Good #### PAUL 2 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities VEry well run and top class. Managers seem on top of things. At price I paid it was good value. Bathroom, matress, desk, room size, wifi, food quality were all high,. It is however too spead out.Gym and pool were 690 m from my room. some rooms would be even further - and it is somewhat uphill outdoor in heat and rain ##### PAUL Stayed 1 night in Jun 2023 Verified ### 6/10 Okay #### Michael 28 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The property was clean and beautiful, however, the customer service was bad, rude, just not on the same level as the property. Customer service was disappointing. ##### Michael Stayed 2 nights in Aug 2022 Verified ### 6/10 Okay #### Emma 5 Sept 2022 Liked: Cleanliness It is a beautiful hotel and grounds which are nicely kept. They also have a lovely infinity pool and a larger pool. The food was good and great that you can order food from the restaurant at any time. However, there were a few things I was not happy with give the expensive price: - we did not have wifi in our cottage until the last couple of days - we didn’t have hot water the last couple of days - all the managers are Asian. None are African. - our cottage, which is set back from the hotel, is near a nightclub which was playing loud music most nights until the early hours. - pillows were hard. I don’t think I slept well any of the nights ##### Emma Stayed 5 nights in Aug 2022 Verified ### 6/10 Okay #### Isaac 23 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Nice calm place. I did not like the complex business processes and the staff have passive rudeness (they are polite in speech but often ignore instructions and orders, sometime pretend they have not heard what you have heard). Another thing, the internet in the residential rooms and the restaurant is horrible and frustrating. It is however very good in the conference centre. Hence, I can never go here as a business travelller. ##### Isaac Stayed 10 nights in Nov 2022 Verified ### 8/10 Good #### Jean Bernard 6 Jul 2023 Liked: Cleanliness, property conditions & facilities I didn’t like the fact that room services left plates at my door for more than 3 days. This is so unclean. This is risk for travelers to pickup bugs and cockroaches in their bags and bringing it to their homes . ##### Jean Bernard Stayed 2 nights in Jun 2023 Verified ### 4/10 Poor #### Michael 29 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service This place is not cheap. The level of service was not commensurate with the price. Beautiful grounds and facility. HOWEVER, they could not find my reservation on arrival (booked through Expedia, I provided confirmation number) and kept us waiting for 30 minutes while they worked it out. Rooms were available so to keep us waiting was needlessly vexatious. The front desk staff blamed Expedia, without taking responsibility for their role. Water pressure in the room was low to the point of having barely a drip for shower. Despite booking for 2 adults, breakfast was included for only one. Just a low level of service that one would expect from a cheaper hotel, not worth the $400 I paid. ##### Michael Stayed 1 night in Sep 2023 Verified ### 2/10 Terrible #### Léontine 20 May 2023 Disliked: Cleanliness, staff & service They made my parents visit a painful one. I booked for my parents to stay there and I paid the airport shuttle and we had to remind them to pick them up and when they checked out they tried to scam them and charge them again a 53$! They thought they were going to pay because of the rush of checking out! Fortunately I took a picture and I had the bank proof!! You are scammers!! No slippers in the room and my dad had to pay a 20 000 Ugandan shilling for slippers! I celebrated my birthday over there and forgot my phone at the security point bucket at the hotel entrance and it got stolen,we are all convinced after the shuttle issue that it was stolen there! And the location phone is showing last seen there! We spent a lot on birthday and my dad wanted to enjoy the birthday celebration and asked to put the bill on the room and he would pay later and they made it an issue saying he could leave without paying as his room was paid in advance,yes because a important person from another country is going to leave without paying a miserable 250$!! The only decent person in that hotel was Samuel the server!! He treated us well and his service was amazing. The management is disorganised and they are crooked!! All scammers!! I will not recommend this hotel to anyone! If you choose to book,take pictures of every receipt as the wifi too may not allow you to check your bank account statements! ##### Léontine ### Expedia's Latest Trends ### Hotels > - [Nataaha Hotels](https://www.expedia.co.uk/Mbarara-Hotels-Nataaha-Hotels.h88327309.Hotel-Information) > - [Kingfisher Safaris Resort Hotel](https://www.expedia.co.uk/Jinja-Hotels-Kingfisher-Safaris-Resort-Hotel.h34478086.Hotel-Information) > - [Hotel Premier](https://www.expedia.co.uk/Yumbe-Hotels-Hotel-Premier.h37969179.Hotel-Information) > - [Asamar Country Resort](https://www.expedia.co.uk/Mbarara-Hotels-Asamar-Country-Resort.h38936103.Hotel-Information) > - [Brownstone Country Home Lira Uganda](https://www.expedia.co.uk/Lira-Hotels-Brownstone-Country-Home-Lira-Uganda.h45451026.Hotel-Information) > - [The Haven](https://www.expedia.co.uk/Jinja-Hotels-THE-HAVEN.h38322629.Hotel-Information) > - [Country Lake Resort - Garuga](https://www.expedia.co.uk/Entebbe-Hotels-Country-Lake-Resort-Garuga.h20207446.Hotel-Information) > - [Lemala Wildwaters Lodge](https://www.expedia.co.uk/Kayunga-Hotels-Lemala-Wildwaters-Lodge.h106760340.Hotel-Information) > - [Le Petit Village Hotel & Spa](https://www.expedia.co.uk/Kampala-Hotels-Le-Petit-Village-Hotel.h3504732.Hotel-Information) > - [Ridar Hotel](https://www.expedia.co.uk/Seeta-Hotels-Ridar-Hotel.h5211415.Hotel-Information) > - [Boulevard Suites](https://www.expedia.co.uk/Kampala-Hotels-Boulevard-Suites.h21608169.Hotel-Information) > - [Garuga Resort Beach Hotel](https://www.expedia.co.uk/Entebbe-Hotels-Garuga-Resort-Beach-Hotel.h18327225.Hotel-Information) > - [Bomah Hotel Limited](https://www.expedia.co.uk/Gulu-Hotels-Bomah-Hotel-Limited.h23078024.Hotel-Information) > - [The Emin Pasha Hotel & Spa, CityBlue Collection](https://www.expedia.co.uk/Kampala-Hotels-The-Emin-Pasha-Hotel.h25097851.Hotel-Information) > - [Kazinga Wilderness Safari Camp](https://www.expedia.co.uk/Kasese-Hotels-Kazinga-Wilderness-Safari-Camp.h48614536.Hotel-Information) > - [Roots Retreat and Camping Resort](https://www.expedia.co.uk/Entebbe-Hotels-Roots-Retreat-And-Camping-Resort.h17151283.Hotel-Information) > - [Pakuba Safari Lodge](https://www.expedia.co.uk/Pakuba-Hotels-Pakuba-Safari-Lodge.h37796831.Hotel-Information) > - [Sambiya River Lodge](https://www.expedia.co.uk/Karuma-Hotels-Sambiya-River-Lodge.h21320729.Hotel-Information) > - [JM Furnished Apartment](https://www.expedia.co.uk/Kampala-Hotels-JM-Furnished-Apartment.h36237044.Hotel-Information) > - [La Maison Hotel](https://www.expedia.co.uk/Kotido-Hotels-LA-MAISON-HOTEL.h41350111.Hotel-Information) > - [Four Points by Sheraton Kampala](https://www.expedia.co.uk/Kampala-Hotels-Four-Points-By-Sheraton-Kampala-Center-Uganda.h95206696.Hotel-Information) > - [Hotel Paradise on the Nile](https://www.expedia.co.uk/Jinja-Hotels-Hotel-Paradise-On-The-Nile.h40165938.Hotel-Information) > - [Nile Safari Lodge](https://www.expedia.co.uk/Kampala-Hotels-Nile-Safari-Lodge.h37831562.Hotel-Information) > - [Sipi Falls lodge](https://www.expedia.co.uk/Sipi-Hotels-Sipi-Falls-Lodge.h34943145.Hotel-Information) > - [Nabinoonya Resort Beach](https://www.expedia.co.uk/Entebbe-Hotels-Nabinoonya-Resort-Beach.h109108734.Hotel-Information) > - [Golf Course Hotel](https://www.expedia.co.uk/Kampala-Hotels-Golf-Course-Hotel.h13194946.Hotel-Information) > - [Santa Maria Hotel Entebbe](https://www.expedia.co.uk/Entebbe-Hotels-Santa-Maria-Health-Resort.h34853729.Hotel-Information) > - [Tagore Apartments](https://www.expedia.co.uk/Kampala-Hotels-Tagore-Apartments.h19232589.Hotel-Information) ### General ---