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Kampala Serena Hotel

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Luxury
5.0 star property
9.6

Exceptional

Serene escape in lush city oasis

A lush oasis amidst the city, this hotel boasts beautiful grounds and pools, offering a serene escape. Delight in luxurious Deluxe rooms, a fantastic spa, and unique cocktails at the Wine Champagne bar.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £138
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room

A hotel room with a bed, a sofa, a chair, a small table with a bottle and fruit bowl, and a lamp on the nightstand.

Club Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Garden View

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room, Garden View

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room, Garden View

  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite

  • Garden view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite

Club Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite

  • Garden view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Suite

  • Garden view
  • 2820 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite

  • Garden view
  • 4004 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

9.0 out of 10
Wonderful
(16 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Kampala, Kampala Serena Hotel is in the city centre. Uganda Golf Course and Lake Victoria Serena Golf Resort & Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Acacia Mall and Owino Market. Travelling with kids? Consider Destreet Art Gallery and Wonder World Amusement Park. Visit our Kampala travel guide
Map
Kintu Road, Kampala, 256

What's nearby

  • The Parliament of the Republic of Uganda
    8 min walk - 0.5 miles
  • Uganda Golf Course
    10 min walk - 0.6 miles
  • Embassy of Sudan
    20 min walk - 1.1 miles
  • Embassy of Sweden
    2 min drive - 1.0 mile
  • The Acacia Mall
    3 min drive - 1.4 miles

Getting around

  • Entebbe (EBB-Entebbe Intl.)
    65 min drive

Restaurants

  • Yujo Izakaya
    6 min walk
  • Fairway Hotel
    7 min walk
  • Park Square in the Sheraton
    9 min walk
  • Jikoni Restaurant
    10 min walk
  • Seven Seas Restaurant
    9 min walk

About this property

Kampala Serena Hotel

  • Luxury family-friendly hotel in the business district
  • Consider a stay at Kampala Serena Hotel and take advantage of a poolside bar, a terrace and an art gallery on-site. Treat yourself to a body wrap, a facial or a massage at Serena Maisha Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Yoga classes and fitness classes are offered at the health club; Kampala Serena Hotel also has a coffee shop/cafe, a garden and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Limo/town car service, express check-in and babysitting (surcharge)
    • A 24-hour front desk, a reception hall and luggage storage
  • Room features
  • All 152 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Extra amenities include:
    • Highchairs and baby baths
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch Smart TVs with premium channels
    • Wardrobes/cupboards, balconies and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Champagne Bar
  • Explorer Italian Bistro
  • Pool Side Restaurant
  • The Lakes Restaurant
  • The Pearl Restaurant

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Winery release events
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre (10,290 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • High-pile carpet in room
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 150.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: UGX 242750 per person (one-way)
  • Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 61491
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Kampala Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Kampala Serena Hotel?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Kampala Serena Hotel on 2 Sept 2026 start from £138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kampala Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kampala Serena Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Kampala Serena Hotel?

Check-in start time: noon; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Kampala Serena Hotel?

Checkout is at 10 AM.

Does Kampala Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UGX 242750 per person applies.

Where is Kampala Serena Hotel located?

This family-friendly Kampala hotel is located in the business district, within a 15-minute walk of Uganda Golf Course, Independence Monument and All Saints Cathedral. Embassy of Belgium and The Parliament of the Republic of Uganda are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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