Title: Kampala Serena Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2210670&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kampala Serena Hotel Find your perfect blend of luxury and leisure. Relax by the outdoor pool or unwind with massage treatment rooms while enjoying French cuisine. ## Photo gallery for Kampala Serena Hotel ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/c2a445d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/ab87f88e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/24102548.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, Champagne bar - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/b043cdcf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; French cuisine - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/1c666b21.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Kampala Serena Hotel, indulge in a luxurious retreat with a free breakfast buffet and rejuvenate at the onsite spa. Enjoy poolside relaxation, an art gallery, coffee shop/cafe, garden views from the terrace and health club activities including yoga classes. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £145 includes taxes & fees 3 Jan - 4 Jan ## Room options ### Check availability for these dates Tonight [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/0dde9dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Egyptian cotton bed sheets - 560 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Club Room ![Club Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/ee097a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout curtains Egyptian cotton bed sheets Premium bedding - 581 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/ddda37c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.6 Exceptional 14 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Down duvet Egyptian cotton bed sheets - 506 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/0f996acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu - 614 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Kampala-Serena-Hotel.h2210670.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Kampala-Serena-Hotel.h2210670.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.31989%2C32.58599&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f_-gvzSEdB1Tkfzxuq8MNNv3olg=) Kintu Road, Kampala, 256 #### What's nearby - The Parliament of the Republic of Uganda \- 8 min walk \- 0.5 miles - Uganda Golf Course \- 10 min walk \- 0.6 miles - Embassy of Sudan \- 15 min walk \- 0.8 miles - Embassy of France \- 17 min walk \- 0.9 miles - Embassy of Sweden \- 18 min walk \- 1.0 mile #### Getting around - Entebbe (EBB-Entebbe Intl.) - 39 min drive #### Restaurants - ‪Yujo Izakaya - ‬6 min walk - ‪Fairway Hotel - ‬8 min walk - ‪Park Square in the Sheraton - ‬9 min walk - ‪Paradise at Sheraton Kampala Hotel - ‬9 min walk - ‪Asian Fusion Restaurant - ‬8 min walk ## About this property ### Kampala Serena Hotel Luxury family-friendly hotel located in Nakasero Consider a stay at Kampala Serena Hotel and take advantage of a poolside bar, a terrace and an art gallery on-site. Treat yourself to a detox wrap, a deep-tissue massage or a manicure/pedicure at Serena Maisha Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Yoga classes and fitness classes are offered at the health club; Kampala Serena Hotel also has a coffee shop/cafe, a garden and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Limo/town car service, express check-in and babysitting (surcharge) - Tour/ticket information, a lift and a banquet hall Room features All 152 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra amenities include: - Highchairs and baby baths - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - 32-inch Smart TVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/10000/1800/1763/w3997h2667x0y0-19da0768.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Kampala Hotel Nakasero - Pool - Spa - Kids’ pool - Parking included 8.2 Very good 211 reviews £165 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1763&PinnedHotelID=1763&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/96000000/95210000/95206700/95206696/07c4714b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Kampala Kololo - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 51 reviews £145 includes taxes & fees 9 Jan - 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Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 81 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=60646817&PinnedHotelID=60646817&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21590000/21589500/21589445/86fa7c34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mestil Hotels & Residences Kampala - Pool - Kitchen - Parking included - Free Wi-Fi 9.4 Exceptional 103 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=21589445&PinnedHotelID=21589445&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:30 AM to 7 PM, pool loungers](https://images.trvl-media.com/lodging/30000000/29420000/29411500/29411477/18a38e02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Athena Hotel Kampala Bugolobi - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 38 reviews £86 includes taxes & fees 3 Jan - 4 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=29411477&PinnedHotelID=29411477&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/8000000/7770000/7762700/7762624/fbf74e5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairway Hotel & Spa Nakasero - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 188 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7762624&PinnedHotelID=7762624&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/37000000/36630000/36624400/36624341/282e0452.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Latitude 0 Degrees Kampala - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 103 reviews £119 includes taxes & fees 4 Jan - 5 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=36624341&PinnedHotelID=36624341&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, hot stone massages](https://images.trvl-media.com/lodging/4000000/3510000/3504800/3504732/2a973bb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit Village Hotel & Spa Nsambya - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 73 reviews £115 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=3504732&PinnedHotelID=3504732&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Champagne Bar - Explorer Italian Bistro - Pool Side Restaurant - The Lakes Restaurant - The Pearl Restaurant ### Things to do - Art gallery - Children's pool - Fitness classes - Full-service spa - Health club - Outdoor pool - Pilates classes - Sauna - Steam room - Winery release events - Yoga classes ### Family friendly - Baby bath - Babysitting (surcharge) - Children's pool - High chair - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 16 meeting rooms - Business centre - Conference centre (10,290 square foot of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 6 floors - Art Deco architecture - Banquet hall - Built in 2003 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with premium satellite channels - Pay films ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Free weekday newspapers - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: 6:00 PM Late check-in subject to availability Express check-in available ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for UGX 150.0 per day. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: UGX 242750 per person (one-way) - Rollaway bed fee: UGX 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 61491 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the health club Guests under 18 years old are not allowed in the spa ### Property is also known as Hotel Kampala Hotel Kampala Serena Hotel Serena Kampala Kampala Hotel Kampala Hotel Serena Kampala Serena Kampala Serena Hotel Serena Hotel Kampala Serena Kampala Serena Kampala Hotel Kampala Serena Hotel Hotel Kampala Serena Hotel Kampala Kampala Serena Hotel Hotel Kampala ## Frequently asked questions ### Does Kampala Serena Hotel have a pool? ### How much does it cost to stay at Kampala Serena Hotel? ### Is Kampala Serena Hotel pet-friendly? ### How much is parking at Kampala Serena Hotel? ### What time is check-in at Kampala Serena Hotel? ### What time is check-out at Kampala Serena Hotel? ### Does Kampala Serena Hotel provide a shuttle to the airport? ### Where is Kampala Serena Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kampala Serena Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 188 8 - Good 35 6 - Okay 7 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Peter 16 Dec 2025 Liked: Cleanliness, amenities Clean room and very friendly staff ##### Peter Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Francis 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room and very friendly staff ##### Francis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Sharon 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very relaxing, serene, friendly staff, good food and great facilities ##### Sharon Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Maishara 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room service was more than excellent. The staff are very warm and kind ##### Maishara Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Ryan 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone from Housekeeping, Hosts, Front Desk, Barber, Attendants, and everyone else was extremely nice and helpful. The property is beautiful and unmatched. The hospitality exceeds anything you’ve ever experienced, even in Las Vegas! ![](https://a.travel-assets.com/ugc/hotel-reviews/f4c4e76e-7430-487b-8f12-701cbeee49d7-1765749753688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6cf0b3f7-923d-469a-aa69-33e0b7c3dd41-1765749751994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d66f006-0548-4d5b-be69-72d01ef6b95a-1765749755308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f40d499-a3f1-47b3-9f2c-2386e38ecd46-1765749755307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Mitsuhiro 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. ##### Mitsuhiro Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### James 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Well mannered ##### James Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Mahamood 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best! Was very pleasantly surprised. Great staff, who were very friendly and willing to assist. The entire hotel including rooms are beautifully decorated and welcoming. The spa and pool were wonderful. Will definitely recommend. ##### Mahamood Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Steve 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved everything about the hotel, but the surroundings were less than desirable ##### Steve Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Didier 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice place to be ##### Didier Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Decolby 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena ##### Decolby Stayed 1 night in Jul 2025 ### 8/10 Good #### V A 13 May 2025 Liked: Cleanliness, staff & service, room comfort #### Breakfast is best part Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good. ##### V A Stayed 2 nights in May 2025 ### 10/10 Excellent #### Francisca 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice! ##### Francisca Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Momodou 25 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply excellent place to stay ##### Momodou Stayed 2 nights in May 2024 ### 10/10 Excellent #### Rudo 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back! ##### Rudo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kim 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful hotel so comfortable and clean. Shower was wonderful. Plan on coming back again! ##### Kim Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Momodou 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals. ##### Momodou Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### michael 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The best place to stay in Kampala. Beautiful safe the best breakfast in Uganda. I always love this place when I come here. ##### michael Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Martin 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice building Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation ##### Martin Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Momodou 22 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply the best place to stay in Kampala ##### Momodou Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Annette 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice, clean and quiet environment!. Room service is great. ##### Annette Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### irene 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast isn’t included ##### irene Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Elliott 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet. ##### Elliott Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Charles 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and excellent service. Will stay here in the future for sure. ##### Charles Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Nassim 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery. ##### Nassim Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Inns Sidmouth](https://www.expedia.co.uk/Sidmouth-Inns.d182643-aaInns.Travel-Guide-Accommodation) > > [Hotels near Ripon Racecourse](https://www.expedia.co.uk/Ripon-Racecourse-Hotels.0-l553248621556237653-0.Travel-Guide-Filter-Hotels) > > [Hotels in Waterloo](https://www.expedia.co.uk/Waterloo-Liverpool-Hotels.0-n3000009439-0.Travel-Guide-Filter-Hotels) > > [The Summit of Mykonos](https://www.expedia.co.uk/Mykonos-Hotels-The-Summit-Of-Mykonos.h36818730.Hotel-Information) > > [Tune Hotel Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Tune-Hotel-Liverpool.h11849567.Hotel-Information) > > [The Park City Grand Plaza Kensington](https://www.expedia.co.uk/London-Hotels-The-Park-City-Grand-Plaza-Kensington.h1348282.Hotel-Information) > > [Hotels in Patmos](https://www.expedia.co.uk/Patmos-Hotels.d6143105.Travel-Guide-Hotels) > > [Pet-Friendly Hotels in Wrexham](https://www.expedia.co.uk/Wrexham-Hotels-Pet-Friendly-Hotel.0-0-d5625-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Yas Island](https://www.expedia.co.uk/Yas-Island-Hotels-Beach-Hotels.0-0-d6125894-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Lewes Glynde Station](https://www.expedia.co.uk/Lewes-Glynde-Station-Hotels.d6260109.Travel-Guide-Hotels) > > [Brocks Guest House](https://www.expedia.co.uk/Bath-Hotels-Brocks-Guest-House.h10076387.Hotel-Information) > > [Dalyan Resort SPA - Boutique Class](https://www.expedia.co.uk/Marmaris-Hotels-Dalyan-Resort-SPA-Boutique-Class.h9304466.Hotel-Information) > > [B&B Millport](https://www.expedia.co.uk/Millport-Bed-And-Breakfasts.d3000010509-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Kingsbury](https://www.expedia.co.uk/Kingsbury-Hotels.d6232870.Travel-Guide-Hotels) > > [Cottages Castleton](https://www.expedia.co.uk/Castleton-Cottages.d6150283-aaCottages.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Italy](https://www.expedia.co.uk/Destinations-In-Italy-All-Inclusive-Hotel.0-0-d86-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Pousada Vila Real Santo Antonio](https://www.expedia.co.uk/Vila-Real-Santo-Antonio-Hotels-Pousada-Vila-Real-Santo-Antonio.h44794756.Hotel-Information) > > [Telegraph Hotel - Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Telegraph-Hotel-Coventry.h57253149.Hotel-Information) > > [Holiday Parks Normandy](https://www.expedia.co.uk/Normandy-Holiday-Parks.d6050271-aaHolidayParks.Travel-Guide-Accommodation) ### Flights > [Flights from Cape Town (CPT) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/cpt/man/cape-town-to-manchester) > > [easyJet Crumlin (BFS) to Faro (FAO) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-belfast-intl-to-faro-intl/u2/bfs/fao) > > [flights from rovaniemi airport](https://www.expedia.co.uk/lp/airports/rvn/flights-from-rovaniemi-airport) > > [Flights from Rabat (RBA) to London (LHR)](https://www.expedia.co.uk/lp/flights/rba/lhr/rabat-to-london) ### Activities ### Packages ### General ---