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"Everything is pretty good. It's near transportation (JR station and the central bus station). Hotel is connected to a shopping mall with variety of food choices (even the food court is well visiting - visited the food court more than the other restaurants). Room is clean and spacious for a couple. There's a laundry area with <10 washers and dryers..iirc - some machines are combined wash dry while some were separate wash/dry (probably 3 sets). There were many travellers using them even during the night (11pm ) when we were there and we had to queue for it. No doubt enjoyed my stay and would be better if there's a private onsen. "

"Great onsen spa on site"

"Great!"

"Old school, old fashioned (read: dated decor, manual check-outs, actual keys for your room), traditional spa resort. The mixed onsen is great, lots of space and different temperatures so you can easily find your perfect spot. Definitely go half board as the evening buffet is excellent. Highly recommended."

"I was disappointed with the quality and cleanliness of the room for the price. It was rather worn. Additionally the air conditioning was not strong and could not be adjusted with a thermostat. Probably the worst thing was that even though it was a non-smoking room there was a faint smell of stale smoke and part of the carpet had a very bad smell too."

"Very good front desk service. Rooms are good. Bathrooms are terrible. There is just a tiny little ledge to put toiletries on. Not enough for a couple. The sink is a narrow-rimmed bowl with a narrow rim, and no solid rounding surface to put things on either. We had 2 rooms, and one do them had a smelly mildewed shower curtain. How can housekeeping not notice this?"