Title: Radisson Resort and Suites Phuket Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6337834&destination=Kamala%2C+Phuket+Province%2C+Thailand&selected=899372&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Radisson Resort and Suites Phuket Families find the perfect balance at this Phuket resort where parents enjoy spa treatments and swim-up cocktails while children play nearby ## Photo gallery for Radisson Resort and Suites Phuket ![Outdoor pool, pool loungers - Radisson Resort and Suites Phuket (Kamala)](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/991b86c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e85afe5a-5346-448a-aa6b-17a32e745497-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Miscellaneous - Radisson Resort and Suites Phuket (Kamala)](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/33a2c24b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Bedrooms, Terrace, Pool View | Terrace/patio - Radisson Resort and Suites Phuket (Kamala)](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/553f21c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Radisson Resort and Suites Phuket (Kamala)](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/638ac0ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kamala Beach, Radisson Resort and Suites Phuket offers family fun. Parents enjoy sports massages at Serenity Day Spa while kids splash on the waterslide. Two restaurants serve international cuisine, plus free in-room WiFi and poolside loungers. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £98 includes taxes & fees 15 Mar - 16 Mar ## Room options ### Check availability for these dates Tonight [Mar 14 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Family Suite, 1 Bedroom ![Family Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/e8079b80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Bedroom ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 463 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, 2 Bedrooms ![Family Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/a4d99c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 667 sq ft - Sleeps 5 - 1 King Bed OR 2 Single Beds ### View all photos for Premium Suite, 3 Bedrooms ![Premium Suite, 3 Bedrooms | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/07c8d013.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 3 Bedrooms ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 1023 sq ft - Sleeps 5 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Terrace ![Suite, 1 Bedroom, Terrace | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/a88c5196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Terrace 8.0 Very good 4 reviews ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 463 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Suite, 1 Bedroom, Terrace, Pool View ![Suite, 1 Bedroom, Terrace, Pool View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/e7379de9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Terrace, Pool View 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 463 sq ft - Sleeps 3 - 2 Single Beds OR 1 King Bed ### View all photos for Suite, 2 Bedrooms, Terrace, Pool View ![Suite, 2 Bedrooms, Terrace, Pool View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/bb94b31c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Terrace, Pool View 8.0 Very good 2 reviews ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 667 sq ft - Sleeps 5 - 1 King Bed ### View all photos for Suite, 2 Bedrooms, Terrace ![Suite, 2 Bedrooms, Terrace | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/607be2fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Terrace ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LED TV Sofa bed - 667 sq ft - Sleeps 5 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKamala-Hotels-Swissotel-Suites-Phuket-Kamala-Beach.h899372.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKamala-Hotels-Swissotel-Suites-Phuket-Kamala-Beach.h899372.Hotel-Information) ## About the area Located in Kamala, Radisson Resort and Suites Phuket is near theme parks and near the beach. Bangla Road and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Kamala Beach and Surin Beach. Patong Beach and Jungceylon Shopping Center are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. [Visit our Kamala travel guide](https://www.expedia.co.uk/Kamala.dx6337834) [View more Resorts in Kamala](https://www.expedia.co.uk/Kamala-Hotel-Resorts.d6337834-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.96135%2C98.28650&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nZd6yLJHocIXErkaPpda2RCo4ZM=) 100/10 Moo3, Kamala Beach, Kamala, Phuket, 83150 ### What's nearby - ![Kamala Beach which includes tropical scenes, a luxury hotel or resort and a sandy beach](https://images.trvl-media.com/place/6176433/5a0dc9bd-0eea-4437-8995-f30198f43e49.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kamala Beach 10 min walk \- 0.6 miles - ![Beautiful sculptures at the entrance of Phuket fantasea, the public theme park in Phuket city, Thailand](https://images.trvl-media.com/place/6145530/21293db2-fb51-4238-aed0-2c0985c3a191.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Phuket FantaSea 10 min walk \- 0.6 miles - ![Surin Beach which includes boating and a bay or harbour](https://images.trvl-media.com/place/6125682/55603d8e-7fed-4a93-bbbc-8899310b45b4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Surin Beach 2 min drive \- 1.2 miles - Tsunami Memorial 17 min walk \- 0.9 miles - Big C Market Kamala 2 min drive \- 1.0 mile ### Getting around - Phuket (HKT-Phuket Intl.) 39 min drive ### Restaurants - Café Del Mar Phuket 5 min walk - Smile Bar (สบายด์ บาร์) 13 min walk - Thai Little 19 min walk - Pinto 6 min walk - Pine 6 min walk ## About this property ### Radisson Resort and Suites Phuket Luxury family-friendly resort near Kamala Beach Located close to Surin Beach, Radisson Resort and Suites Phuket provides a swim-up bar, a poolside bar and a terrace. Treat yourself to a body wrap, a sports massage or reflexology at Serenity Day Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - An outdoor pool and a children's pool, along with a waterslide, sunloungers and a swim-up bar - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge) - A billiards/pool table, concierge services and wedding services Room features All 180 rooms have comforts, such as free international calls and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes. Other amenities include: - Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with designer toiletries and showers - LED TVs with premium channels - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![3 outdoor pools](https://images.trvl-media.com/lodging/2000000/1070000/1069000/1068917/000b3647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Namaka Resort Kamala Kamala - Pool - Kids’ pool - Water slide - Parking included 8.4 Very good 280 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1068917&PinnedHotelID=1068917&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, beach towels](https://images.trvl-media.com/lodging/49000000/48460000/48452300/48452226/9598710d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princess Kamala Beachfront Hotel Kamala - Pool - All-inclusive - Kids’ pool - Parking included 8.4 Very good 375 reviews £54 includes taxes & fees 14 Apr - 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Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 1,002 reviews £100 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=17060685&PinnedHotelID=17060685&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=899372,1068917,48452226,97500752,3009106) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Baithong Thai & Seafood - Grab & Go - Joe Kool's - The Cafe ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Outdoor pool - Playground - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - In-room cot - In-room refrigerator - In-room sofa bed - Laundry facilities - Living room - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - No lift - Well-lit path to entrance ### More - 2 buildings - Ballroom - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board - Living room - Mobile key entry - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: THB 2000 Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: THB 2000 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 1300.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: THB 3600 - Christmas Eve (24 December) Gala Dinner per child: THB 1800 (from 4 to 11 years old) - New Year's Eve (31 December) Gala Dinner per adult: THB 5000 - New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children - Airport shuttle fee: THB 1300 per vehicle (one way) - Early check-in fee: THB 2000 (subject to availability) - Late check-out fee: THB 2000 (subject to availability) - Rollaway bed fee: THB 1300.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 6 years old are not allowed in the spa, and guests under 7 years old are only allowed with adult supervision ### Property is also known as Phuket Swissotel Resort Swissotel Phuket Swissotel Resort Swissôtel Resort Phuket Suites Swissotel Resort Phuket Kamala Swissotel Phuket Kamala Swissôtel Phuket Kamala Beach Suites Swissôtel Phuket Suites Swissotel Resort Phuket Swissotel Phuket Kamala Beach Swissôtel Resort Phuket Kamala Beach Suites Swissotel Resort Phuket Kamala Beach Radisson Suites Phuket Kamala Swissotel Suites Phuket Kamala Beach Radisson Resort and Suites Phuket Resort Radisson Resort and Suites Phuket Kamala Radisson Resort and Suites Phuket Resort Kamala ## Frequently asked questions ### Does Radisson Resort and Suites Phuket have a pool? ### How much does it cost to stay at Radisson Resort and Suites Phuket? ### Is Radisson Resort and Suites Phuket pet-friendly? ### How much is parking at Radisson Resort and Suites Phuket? ### What time is check-in at Radisson Resort and Suites Phuket? ### What time is check-out at Radisson Resort and Suites Phuket? ### Does Radisson Resort and Suites Phuket provide a shuttle to the airport? ### Where is Radisson Resort and Suites Phuket located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Radisson Resort and Suites Phuket Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.0 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 244 8 - Good 287 6 - Okay 112 4 - Poor 49 2 - Terrible 27 ## Reviews ### 8/10 Good #### Imran 14 Sept 2025 Liked: Cleanliness, staff & service, amenities Staff was fantastic however property was a bit dated and not very close to anything ##### Imran Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Mark 30 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Great hotel. Staff and great and friendly. ##### Mark Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Reem 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend for families my kids ##### Reem Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Joyce 20 Jan 2025 Liked: Cleanliness, room comfort Approach was down an alley. Band in evening was good. Main entrance inside the building was beautiful. ##### Joyce Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Caren 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are amazing. The property needs a little updating . The food was good. Apartment was a good size. Would stay again ##### Caren Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Narelle 19 Nov 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities I read all the reviews and most of them were great, there were a few negative but there is always one. I hate to say it though but they were right. Don't pay for the breakfast, the hot food was always cold. We ended up just having toast or buying 711 to heat up in the morning. The food and beverage prices are western prices so this is not the hotel to sit at the pool bar, though we did 😅. Our room kept losing lighting, which was so weird and you had to run around in the barely warm water of the shower to get wet. The beds were seriously rock hard, one of the reasons I booked this was the beds had a good star rating?? On a positive, the staff were so prompt and helpful whenever we had an issue. It was always attended to straight away. All the serving and bar staff were great. Can't fault them there. ##### Narelle Stayed 10 nights in Nov 2025 ### 2/10 Terrible #### Matthew and Jessica 2 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities 3 star hotel at best. Pool was dirty. Crib was dirty. Breakfast was not great ##### Matthew and Jessica Stayed 2 nights in Mar 2024 ### 8/10 Good #### Bradley 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We showed up at the resort about 5:00 PM, (normal check in time is 2:00 PM). We had to wait for about 1 hour, as our rooms was not ready yet. They were nice to give us a complimentary drink as we waited. Other than that, our stay was fine.... ##### Bradley Stayed 1 night in Nov 2023 ### 6/10 Okay #### Verified traveller 9 Nov 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Old hotel, not very clean, overall ok The hotel is old so not a lot to expect but let's just say the upkeep and cleanliness of the place isn't great All the Sofas and chairs were smelly and dirty like they had never been washed Had a problem with the showers keeping a single temperature, Plates at the breakfast and cups from the pool bar were dirty like they hadn't been washed properly Overall relatively poor-moderate grade in terms of cleanliness Food was fine, drinks were good, pool is good, facilities ok The gym was just... very old and not kept very well, sort of like the rest of the hotel ##### Verified traveller Stayed 5 nights in Nov 2024 ### 6/10 Okay #### Amit 23 Aug 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Property was okay and the rooms were fine but lots of noise nearby from a construction going on in the adjacent plot. Aircon in the room was quite noisy too. The breakfast selection was very good. Unfortunately the pool had small tiles coming off and some were scattered at the bottom of the pool which was very dangerous. Cleanliness average and lots of bugs in the area which meant the fumigation was not top notch considering this was rainy season. Kids were screaming most of the day around the pool area due to the water slide. Kids club was okay but again cleanliness was average so overall the general feel was basic. ##### Amit Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Erik 2 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warning, families should stay away I've been travelling around the world on different hotel standards, but this hotel is one of the worst I've ever experienced vs our expectations. We decided to cut our stay short, evem though we were not able to obtain a refund from the hotel management. That basically tells you everything you need to know. The hotel is fullt worned out, and rooms are exceptionally old. Cabinets falling off, bathroom sink hardly working and AC sounding like a jet motor. It's one of the most uncomfortable beds I've slept in - I would categorise it as Hostel standard. Furthermore, the hotel is without elevators and we (a family of 5, including a baby with a stroller) were put three staircases up. The hotel staff respectfully listened to our complaints and offered a -1 floor room change or transfer to a sister hotel (which was even worse standard after I did an onsite visit). I am shocked that the hotel did not offer to refund our remaining nights. The water slide was temporarily closed without notification to us before arriving You have to walk through an extremely bad smelling garbage area and cross a highway-like road to get to Kamala Beach Families should be aware ##### Erik Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Sheryl 9 Feb 2026 Liked: Amenities Overall the stay was good. If you are looking for a family oriented hotel but this offered activities and amenities geared towards young families. The resort felt outdated. There was a few times when there was no water but the hotel did try and solve the concern immediately. I found the AC in the rooms were too strong so either you had it on and were cold or had it off and then eventually became too warm. The staff is very friendly. ##### Sheryl Stayed 1 night in Feb 2026 ### 8/10 Good #### Geoff 2 Mar 2026 Liked: Cleanliness, staff & service Property is in need of some maintenance, with many aspects of the property having items damaged or not working, however the staff made up for this. Great place to visit. Would recommend for families ##### Geoff Stayed 12 nights in Feb 2026 ### 2/10 Terrible #### BASSEM ANIS 30 Dec 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities When it was Swiss hotel it was much better ##### BASSEM ANIS Stayed 5 nights in Dec 2025 ### 6/10 Okay #### dushant 26 Dec 2025 Liked: Cleanliness, amenities No elevator in this hotel is a shocker! Food on menu is not worth it. Breakfast is ok. ##### dushant Stayed 4 nights in Dec 2025 ### 8/10 Good #### Sam 6 Sept 2025 Liked: Cleanliness, staff & service Very good value for money, and very helpful and friendly staff. Room was perfectly fine, and quite spacious. There was a little wear and tear in places, but perfectly clean. Would definitely stay again. ##### Sam Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Lindsey Simone 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful time! Highly recommend, especially for families. ##### Lindsey Simone Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Jeremy 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful location by the beach in Phuket! Beautiful room in a great resort! ##### Jeremy Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Ronaldo 3 Jan 2026 Disliked: Staff & service The service was very poor took 3 days for room service to come fix a the two TV that was not working and even then when they finally did replace them they did not tune them or connect them to the setbox. After 7 complaints I gave up I found trhe service very very poor for the price we paid for the rooms ##### Ronaldo Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Mark 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! Great staff, easy to get around ##### Mark Stayed 1 night in Jul 2024 ### 8/10 Good #### George 13 Aug 2025 Liked: Staff & service, property conditions & facilities The staff and the management were very helpful. I had some issues and since they couldn’t solve it they went above and beyond to be able to do so. The GM Christian was incredible and very helpful and accessible. ##### George Stayed 1 night in Aug 2025 ### 8/10 Good #### Ali 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff Specially the reception girl . ##### Ali Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Karl 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience! ##### Karl Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Sekita 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was absolutely wonderful. The room where my husband, our three children, and I stayed was right in front of the pool, and after breakfast, the kids changed in swimsuits to enjoy water play. Although it was disappointing that only half of the pool area was available due to maintenance, we were glad that we could use the pool at a sister hotel thanks to an offer from the hotel. The staff’s service was excellent, always greeting us with a smile and kind words. At the kid’s area, I felt that I can leave my kids in their care with peace of mind, and the children were VERY happy. The nearby beach area and restaurants are just about 10mins drive from the hotel and we enjoyed the beautiful beach scenery and the local townscape from the view of a taxi or tuk-tuk. This is a highly recommended hotel in Phuket. ##### Sekita Stayed 4 nights in Jul 2025 ### 8/10 Good #### gwyn 8 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the property HATED the food and the prices were extortionate ##### gwyn Stayed 2 nights in Feb 2024 ### Expedia's Latest Trends ### Hotels > - [Andaman Seaview Hotel](https://www.expedia.co.uk/Phuket-Hotels-Andaman-Seaview-Hotel.h1143381.Hotel-Information) > - [Zenseana Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Zenseana-Resort-Spa.h30204467.Hotel-Information) > - [Stay Wellbeing & Lifestyle Resort](https://www.expedia.co.uk/Phuket-Hotels-STAY-Well-Being-Lifestyle-Resort.h37268201.Hotel-Information) > - [Arinara Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > - [Beyond Patong](https://www.expedia.co.uk/Phuket-Hotels-Beyond-Patong.h19357374.Hotel-Information) > - [Patong Heights](https://www.expedia.co.uk/Phuket-Hotels-Patong-Heights.h33969992.Hotel-Information) > - [Centara Karon Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Centara-Karon-Resort-Phuket.h1472423.Hotel-Information) > - [Patong Heritage](https://www.expedia.co.uk/Phuket-Hotels-Patong-Heritage.h5575996.Hotel-Information) > - [Sunwing Bangtao Beach](https://www.expedia.co.uk/Choeng-Thale-Hotels-Sunwing-Bangtao-Beach.h1526215.Hotel-Information) > - [Melia Phuket Mai Khao](https://www.expedia.co.uk/Phuket-Hotels-Melia-Phuket-Mai-Khao.h70413524.Hotel-Information) > - [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > - [Nipa Resort](https://www.expedia.co.uk/Phuket-Hotels-Nipa-Resort.h2759732.Hotel-Information) > - [Seaview Patong Hotel](https://www.expedia.co.uk/Phuket-Hotels-Seaview-Patong-Hotel.h1521557.Hotel-Information) > - [The Village Resort](https://www.expedia.co.uk/Phuket-Hotels-The-Village-Resort-Spa.h1594126.Hotel-Information) > - [The Marina Phuket Hotel](https://www.expedia.co.uk/Phuket-Hotels-The-Marina-Phuket-Hotel.h19455258.Hotel-Information) > - [Amari Phuket](https://www.expedia.co.uk/Patong-Hotels-Amari-Phuket.h68751.Hotel-Information) > - [Dinso Resort & Villas Phuket, Vignette Collection by IHG](https://www.expedia.co.uk/Patong-Hotels-Dinso-Resort-Villas-Phuket.h20257114.Hotel-Information) > - [Courtyard by Marriott Phuket, Patong Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Patong-Merlin-Hotel.h1594106.Hotel-Information) > - [Amata Patong](https://www.expedia.co.uk/Phuket-Hotels-Amata-Patong.h4423313.Hotel-Information) > - [Avista Hideaway Phuket Patong - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Hideaway-Phuket-Patong-MGallery.h5040051.Hotel-Information) > - [ACCESS Resort & Villas](https://www.expedia.co.uk/Phuket-Hotels-ACCESS-Resort-Villas.h1548215.Hotel-Information) > - [Four Points by Sheraton Phuket Patong Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Four-Points-By-Sheraton-Phuket-Patong-Beach-Resort.h48813411.Hotel-Information) > - [Kudo Hotel & Beach Club (Adults Only)](https://www.expedia.co.uk/Phuket-Hotels-Kudo-Hotel.h21352992.Hotel-Information) > - [Rawai Palm Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Rawai-Palm-Beach-Resort.h4431190.Hotel-Information) > - [The Old Phuket - Karon Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-The-Old-Phuket-Karon-Beach-Resort.h1594118.Hotel-Information) > - [Phuket Graceland Resort And Spa](https://www.expedia.co.uk/Phuket-Hotels-Phuket-Graceland-Resort-And-Spa.h1594065.Hotel-Information) > - [Coconut Village Resort](https://www.expedia.co.uk/Phuket-Hotels-Coconut-Village-Resort.h1781261.Hotel-Information) > - [Naina Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Naina-Resort-Spa.h6426682.Hotel-Information) > - [Phuket Orchid Resort and Spa](https://www.expedia.co.uk/Phuket-Hotels-Phuket-Orchid-Resort-And-Spa.h1692171.Hotel-Information) ---