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"It is not in Bali"

"Really convenient for a transit stay if you want to avoid the travel into town. Airport restaurants have enough food to cover meals."

"Clean, quiet frendly staff food was very good "

"Betrügerisches Personal. Essen zum Teil schlecht, bzw anscheinend abgelaufen. Pool verdreckt, aber vor allem das Zimmer sehr unsauber."

"The room was clean and modern, beds were comfortable. The breakfast buffet had a wide range of options. It was included with the room rate, otherwise quite costly on its own. The pool was not clean. The check in was very, very slow but the staff were very friendly and helpful. One of the staff helped arrange our transportation when we had some troubles securing it on our own. "

"Very convenient location near airport. Walk to hotel in 15 minutes. Shuttle is available but walking was faster. Clean room. Good breakfast and very welcoming staff. Huge pool. "

"room good"

"It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton "

"The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026"