Title: Mercure Pontianak City Center Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Pontianak City Center Hotel in Pontianak with health club and sauna ![Miscellaneous](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/d04f1fdb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/abadcf4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room, 2 Single Beds | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/25903b8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/20cc8617.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa reception](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/7a2f1a13.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Pontianak's business district, Mercure Pontianak City Center offers a tranquil escape. Relax in the garden, cool off in the outdoor pool, and enjoy meals at Ebony restaurant with scenic views. The spa tub and sauna provide extra relaxation. 7.8 Good ## Popular amenities - Hot tub - Pool - Bar - Gym - Laundry - 24/7 front desk £30 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/cc3871cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hairdryer - 269 sq ft - City view - Sleeps 4 - 1 King Bed ![Deluxe Twin Room, 2 Single Beds | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/54540c4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hairdryer - 269 sq ft - City view - Sleeps 4 - 2 Single Beds ![Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/w3000h2248x0y0-effec279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hairdryer - 237 sq ft - City view - Sleeps 4 - 1 King Bed ![Superior Twin Room, 2 Single Beds | Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/d31f5e5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Eco-friendly toiletries Private bathroom Hairdryer - 237 sq ft - City view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPontianak-Hotels-Mercure-Pontianak-City-Center.h2911135.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPontianak-Hotels-Mercure-Pontianak-City-Center.h2911135.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.05301%2C109.34652&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bOl95u7AOLvyNs_vecpmB5_hNck=) Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124 #### What's nearby - Ayani Mega Mall - 2 min walk - 0.1 miles - Museum Provinsi Kalimantan Barat - 8 min walk - 0.5 miles - Gajah Mada Shopping Complex - 3 min drive - 1.6 miles - Vihara Bodhisatva Karaniya Metta - 4 min drive - 2.7 miles - Danau Sentarum National Park - 9 min drive - 3.6 miles #### Getting around - Pontianak (PNK-Supadio) - 28 min drive #### Restaurants - ‪Warung Selera Kita - ‬4 min walk - ‪Marugame Udon - ‬3 min walk - ‪A&W - ‬3 min walk - ‪Ichiban Sushi - ‬3 min walk - ‪Kimukatsu - ‬3 min walk ## About this property ### Mercure Pontianak City Center Upscale hotel in the business district You can look forward to a terrace, shopping on-site and a garden at Mercure Pontianak City Center. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Ebony, offers breakfast, lunch, dinner and pool views. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Express check-in, a water dispenser and 1 meeting room Room features All 265 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with satellite channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/c9d472d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Pontianak Pontianak - Pool - Spa - Kids pool - Parking included 8.0 Very good 35 reviews £33 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/5000000/4250000/4245700/4245682/3ed620d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Pontianak Hotel & Convention Center Pontianak - Pool - Spa - Kids pool - Parking included 7.6 Good 96 reviews £29 includes taxes & fees 31 Oct - 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Free WiFi - Restaurant 6.0 2 reviews £28 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=39684280&PinnedHotelID=39684280&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/14000000/13500000/13492700/13492687/c44056d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Harmony In Pontianak Pontianak - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 6 reviews £15 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=13492687&PinnedHotelID=13492687&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61510000/61504900/61504814/9ce46359.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maestro Hotel Pontianak Pontianak - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=61504814&PinnedHotelID=61504814&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/61000000/60350000/60345500/60345500/d174ef17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gajahmada Avara Boutique Hotel Pontianak - Free WiFi - Restaurant - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=60345500&PinnedHotelID=60345500&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: IDR 120,000 per person - A bar/lounge - A restaurant ### Restaurants on site - Ebony ### Things to do - Bicycle rentals - Children's pool - Health club - Hot tub - Outdoor pool - Playground - Sauna - Shopping ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - Lift ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 1:00 AM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for IDR 350000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 120000 per person - Airport shuttle fee: IDR 120000 per vehicle (return) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses a grey water recycling system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Mercure Hotel Pontianak Mercure Pontianak Mercure Pontianak Hotel Pontianak Mercure Pontianak City Center Hotel Mercure Pontianak City Center Hotel Mercure Pontianak City Center Pontianak Mercure Pontianak City Center Hotel Pontianak ## Frequently asked questions ### Does Mercure Pontianak City Center have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Mercure Pontianak City Center? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Pontianak City Center on 16 Nov 2025 start from £30.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Pontianak-Hotels-Mercure-Pontianak-City-Center.h2911135.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Pontianak City Center pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mercure Pontianak City Center? > Self-parking is free at this property. ### What time is check-in at Mercure Pontianak City Center? > Check-in start time: 2 PM; check-in end time: 1:00 AM. After-hours check-in is not available. ### What time is check-out at Mercure Pontianak City Center? > Checkout is at noon. ### Does Mercure Pontianak City Center provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 120000 per vehicle applies. ### Where is Mercure Pontianak City Center located? > Located in the heart of Pontianak, this hotel is within a 10-minute walk of Ayani Mega Mall, Diguli Park and Museum Provinsi Kalimantan Barat. Gajah Mada Shopping Complex and Vihara Bodhisatva Karaniya Metta are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Pontianak City Center Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 52 6 - Okay 20 4 - Poor 11 2 - Terrible 2 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Andreas 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location next to mega mall Quiet and nice room Breakfast are alright ##### Andreas Stayed 1 night in Aug 2025 ### 8/10 Good #### Lisa 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Family stay Location convenient to shopping mall. Rooms ok and nice they had a fridge. Quite noisy in room sometimes even at 11.30 pm Staff helpful. ##### Lisa Stayed 5 nights in Jun 2024 ### 6/10 Okay #### RODERICK 23 Jan 2024 Disliked: Property conditions & facilities no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay ##### RODERICK Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Meli 31 Dec 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The property is not well cleaned and maintained, and the room was really stuffy and air circulation is really bad. Bathroom with no fan nor window. ##### Meli Stayed 4 nights in Dec 2024 ### 6/10 Okay #### YUICHI 30 Sept 2025 Liked: Cleanliness, staff & service 朝食はインドネシア料理がメイン。 もう少し色々な料理があると助かる。 他の口コミにもあったが、客室のドアが開きにくい。 ##### YUICHI Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Willem 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles is daar oké voor 4 sterren en de prijs ##### Willem Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Willem 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Voor een 4 sterren hotel was alles goed geregeld prijs verhouding service was goed ##### Willem Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Willem 16 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Goede service en voor 4 sterren goed hotel personeel aardig en behulpzaam ##### Willem Stayed 1 night in Aug 2024 ### 6/10 Okay #### Verified traveller 31 Jul 2023 Liked: Cleanliness シャワーのお湯がなかなか出ず、セーフティボックスげ壊れてました。 ##### Verified traveller Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Diana 22 Apr 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities We checked in to the room with broken door in the restroom. Hair dryer was not working. Breakfast was terrible. Overall we’re disappointed with staying here. ##### Diana Stayed 1 night in Apr 2022 ### 6/10 Okay #### Aida 5 Apr 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The room i has been stay for 8 day the AC was not cool at all. Since first nite staying already complaining to the receptionist and they said will chexk on it till next 2 day again i did tell them about and still the same nothing happening. As same the shower drain is blocked too. On my last day too laundry late delivery to me till the day i wanted and need to call for it. Hope they will more play attention to the guest request when they feel somethinf wrong with the room. ##### Aida Stayed 8 nights in Mar 2022 ### 4/10 Poor #### Verified traveller 23 May 2021 Disliked: Staff & service, amenities, property conditions & facilities I didn't like there's no free breakfast for my family even though I paid for the hotel included free breakfast according to that hotel website anyway ##### Verified traveller Stayed 2 nights in May 2021 ### 8/10 Good #### Verified traveller 11 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At centre near ayani shopping centre. Staff are friendly. Breakfast is good. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller 1 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel near mall Best hotel in Pontianak. Beside a mall. ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### HPO 21 Jul 2019 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The building is great and staffs are friendly. I am disappointed because I didn’t get to have my rooms as I reversed. My family has allergies which can’t inhale cigarette smoke and she has to use inhaler. We were put on the smoking floor. ##### HPO Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 10 Apr 2019 Liked: Cleanliness, staff & service, amenities Nice property located nearby shopping mall. However room is quite old. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Ken, Kuching 2 Apr 2019 Disliked: Staff & service, amenities, property conditions & facilities The air conditioner is not working properly especially now during hot season ##### Ken Stayed 3 nights in Mar 2019 ### 8/10 Good #### Verified traveller 24 Feb 2019 很好， 但是開門關門的時候會有很大的噪音， 感覺是當地人的習慣。 ##### Verified traveller Stayed 4 nights in Feb 2019 ### 8/10 Good #### Hiroki 21 Feb 2019 Liked: Room comfort #### タクシーの手配は早めに 少し古い建物のようでしたが問題ありませんでした。 この街にはタクシーがほとんどなく、ホテルから外出する時もタクシーが来るまで20分待つことになりました。 ##### Hiroki Stayed 2 nights in Feb 2019 ### 8/10 Good #### Tom Widerberg 1 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### OK hotel for a couple of days Very friendly staff, and OK for a couple of nights. Expect nothing from the fitness center, but fine small recreation area with pool and good facilities in the neighborhood. Good wifi. ##### Tom Widerberg Stayed 1 night in Jan 2019 ### 8/10 Good #### Ros, Malaysia 14 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff & room very clean.. near with Mega Mall ##### Ros Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 6 Nov 2018 隣はショッピングモールで、食事に不自由することはありませんでした。一方で値段と部屋の状況は値段相応、もしくは近辺の過去泊まった別のホテル、もしくは同系列の他社の方が良かった様にも感じました。悪かったとこはないのですが、その逆も然りの滞在でした。 ##### Verified traveller Stayed 1 night in Nov 2018 ### 4/10 Poor #### Tommy 26 Oct 2018 Disliked: Staff & service, property conditions & facilities, room comfort Reservasi 2 minggu sebelumnya namun tetap saja ketika check in tidak sesuai pesanan, shower toilet bocor dan suara kamar sebelah sangat berisik tembus ke kamar saya. Kelengkapan toilet standard hanya sikat gigi- odol dan sabun-shampoo saja padahal hotel bintang 4. ##### Tommy Stayed 2 nights in Oct 2018 ### 2/10 Terrible #### Chelvam, KL 21 Oct 2018 Liked: Staff & service Disliked: Property conditions & facilities #### Bad Experience. WE have to call 10 times and wait hours for them to come and do something not right in the room. I think Expedia customers are given the worst rooms in the hotel. This is not the first time I have experienced this kind of treatment under Expedia. ##### Chelvam Stayed 2 nights in Oct 2018 ### 4/10 Poor #### lily, kuching,sarawak 2 Oct 2018 Disliked: Staff & service I ve trouble with the front desk.It wasnt pleasant experience.please be better next time. ##### lily Stayed 3 nights in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Blue Lagoon Avia Villas](https://www.expedia.co.uk/Ceningan-Island-Hotels-Blue-Lagoon-Avia-Villas.h29281205.Hotel-Information) > > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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