Title: Mercure Pangkalan BUN Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2810&destination=Pangkalan+Bun%2C+Central+Kalimantan%2C+Indonesia&selected=76557194&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Pangkalan BUN Guests relax by the inviting poolside setting while children enjoy the playground at this welcoming hotel with convenient amenities ## Photo gallery for Mercure Pangkalan BUN ![2 bars/lounges, lobby lounge - Mercure Pangkalan BUN (Pangkalan Bun)](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/0e8a22fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools - Mercure Pangkalan BUN (Pangkalan Bun)](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/a0351518.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Pangkalan BUN (Pangkalan Bun)](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/2cf4d454.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Pangkalan BUN (Pangkalan Bun)](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/47557ac8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor - Mercure Pangkalan BUN (Pangkalan Bun)](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/3f6ac0b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers unwind in the outdoor pool at Mercure Pangkalan BUN or venture to nearby attractions. The property features a bar for refreshing drinks and a restaurant for dining, while children have fun in the dedicated playground area. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £36 includes taxes & fees 4 Apr - 5 Apr ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Executive Suite, 1 Double Bed ![Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/ef03645e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Double Bed - 675 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Premium Room, 1 Double Bed (Superior) ![Premium Room, 1 Double Bed (Superior) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/bc4fd150.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Double Bed (Superior) 10.0 Exceptional 4 reviews - 296 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Premium Room, 2 Single Beds (Superior) ![Premium Room, 2 Single Beds (Superior) | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/25c7471c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds (Superior) 9.0 Wonderful 2 reviews - 296 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room, 1 Double Bed ![Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/1211141a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed - 421 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, 2 Single Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/eb2f8392.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 1 Double Bed ![Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/2ff56344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed - 631 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557194/ac136fa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed - 1001 sq ft - Sleeps 6 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPangkalan-Bun-Hotels-Mercure-Pangkalan-BUN.h76557194.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPangkalan-Bun-Hotels-Mercure-Pangkalan-BUN.h76557194.Hotel-Information) ## About the area Located in Pangkalan Bun, Mercure Pangkalan BUN is near a boardwalk. Istana Pangeran Mangkubumi and Pangkalan Bun Park are notable landmarks, and the area's natural beauty can be seen at Pancasila Roundabout Park and Pangkalan Bun City Park. Pasar Indra Kencana and West Kotawaringin Regency Office are two other places to visit that come recommended. [Visit our Pangkalan Bun travel guide](https://www.expedia.co.uk/Pangkalan-Bun.dx2810) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.67350%2C111.63930&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_hozvFHoFuu1iI2ZN7zvEJUh5G0=) JL HAJI UDAN SAID KOTA WARINGIN BARAT, Pangkalan Bun, 74113 ### What's nearby - Pangkalan Bun Park 11 min walk \- 0.6 miles - Istana Kuning 11 min walk \- 0.6 miles - Istana Pangeran Mangkubumi 11 min walk \- 0.6 miles - Pasar Indra Kencana 19 min walk \- 1.0 mile - West Kotawaringin Regency Office 5 min drive \- 2.7 miles ### Getting around - Pangkalanbuun (PKN-Iskander) 18 min drive ### Restaurants - Rumah Bakar Semangat 47 8 min walk - Mie Jawa 4 min walk - Nasi Kuning Ma' Haji 7 min walk - Simpang Empat Pasar Baru 6 min walk - Warung Makan MELATI 14 min walk ## About this property ### Mercure Pangkalan BUN Family-friendly hotel near Istana Pangeran Mangkubumi Located close to Pangkalan Bun Park and Pasar Indra Kencana, Mercure Pangkalan BUN provides a terrace, a playground and laundry facilities. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and 2 bars. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool - Free self-parking and valet parking - Buffet breakfast (surcharge), luggage storage and local meal delivery service - ATM/banking services, a lift and a 24-hour front desk Room features All 150 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - 50-inch LCD TVs with cable channels - Wardrobes/cupboards, free infant beds and electric kettles ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/16000000/15680000/15678300/15678294/a28b4872.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arsela Hotel Pangkalan Bun Pangkalan Bun - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 71 reviews £19 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=15678294&PinnedHotelID=15678294&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/12000000/11510000/11507000/11506972/d693fe71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Horison Samarinda Samarinda - Pool - Spa - Kids’ pool - Free Wi-Fi 8.6 Excellent 4 reviews £29 includes taxes & fees 4 Apr - 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Spa - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 11 reviews £50 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=90016574&PinnedHotelID=90016574&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/48000000/47040000/47031500/47031497/3bb0408e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Samarinda Samarinda - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 10 reviews £41 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=47031497&PinnedHotelID=47031497&HadPinnedHotel=true®ionId=-1&adults=2) ![International cuisine](https://images.trvl-media.com/lodging/16000000/15770000/15763800/15763753/9ac2141d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Hotel Samarinda Samarinda - Pool - Spa - Kids’ pool - Parking included 10 Exceptional 4 reviews £30 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=15763753&PinnedHotelID=15763753&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/66000000/65080000/65070600/65070580/w3000h1995x0y5-d9a78da2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brits Hotel Pangkalan Bun Pangkalan Bun - Pool - Parking included - Free Wi-Fi - Restaurant 6.0 5 reviews £24 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=65070580&PinnedHotelID=65070580&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/116000000/115410000/115406600/115406582/b8bca5ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Pontianak Pontianak - Pool - Spa - Kids’ pool - Parking included 9.4 Exceptional 3 reviews £39 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=115406582&PinnedHotelID=115406582&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/46000000/46000000/45991300/45991291/456ea739.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Zuri Ketapang Ketapang - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 10 Exceptional 1 review £27 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=45991291&PinnedHotelID=45991291&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=76557194&PinnedHotelID=76557194&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76557194,15678294,11506972,50919015,117667412) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 per person - 2 bars/lounges - 2 restaurants ### Restaurants on site - DANUM POOLBAR - KELAKAI RESTAURANT - MALINING - PALAPAS ROOFTOP ### Things to do - 2 outdoor pools - Children's pool - Full-service spa - Playground ### Family friendly - 2 outdoor pools - Children's pool - In-room cot - Laundry facilities - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop ### Outdoors - Outdoor entertainment area - Terrace ### Full-service spa - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Accessible shuttle - High-pile carpet in room - Lift - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchairs on site ### More - 1 building - 100% renewable energy - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2021 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for IDR 350000 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 200000 per person - Rollaway bed fee: IDR 350000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Apple Pay This property uses a grey water recycling system Safety features at this property include a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Mercure Pangkalan BUN Hotel Mercure Pangkalan BUN Pangkalan Bun Mercure Pangkalan BUN Hotel Pangkalan Bun ## Frequently asked questions ### Does Mercure Pangkalan BUN have a pool? ### How much does it cost to stay at Mercure Pangkalan BUN? ### Is Mercure Pangkalan BUN pet-friendly? ### How much is parking at Mercure Pangkalan BUN? ### What time is check-in at Mercure Pangkalan BUN? ### What time is check-out at Mercure Pangkalan BUN? ### Where is Mercure Pangkalan BUN located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Pangkalan BUN Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.8 Amenities ### 9.0 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 31 8 - Good 7 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Mei You 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice rooms , super clean and lovely staff that helped us so much with everything we needed. ##### Mei You Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Pablo 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park. ##### Pablo Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Lucille R 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!! Dinner at hotel was also a nice option ##### Lucille R Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### David 13 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully designed. Loved the pool. ##### David Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Anna 16 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful. ##### Anna Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### ryan 9 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great! ##### ryan Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Anna 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle. ##### Anna Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Isabel 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR) ##### Isabel Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Jennifer 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around. ##### Jennifer Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### William 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Greeted with warm reception and cold drinks! New property, clean and modern. We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours. ##### William Stayed 1 night in May 2025 Verified ### 8/10 Good #### Marcela 19 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Beautiful hotel with poor service The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice. ##### Marcela Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Verified traveller 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service was one of the best, rxcept that there was no spare toilet paper in my room. ##### Verified traveller Stayed 1 night in Oct 2024 Verified ### 4/10 Poor #### Manou 4 Jul 2024 Disliked: Staff & service, property conditions & facilities They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake. Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well… ##### Manou Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Nigel 5 Jan 2026 Food and accommodation magnificent ##### Nigel Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Susanne 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel after the jungle ##### Susanne Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Roger 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk and restaurant personal were top notch ##### Roger Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Amy 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Amy Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Pablo 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect ##### Pablo Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Heather 21 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so lovely and helpful. ##### Heather Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### ANNE 13 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All is perfect ##### ANNE Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Peter 11 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430\. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel ##### Peter Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Verified traveller 15 Aug 2024 Liked: Staff & service, room comfort #### Good, except sigarette smell in room In general a very good hotel. Would have given it a better review if it hadnt been for the smell of sigarettes in the room (supposedly smoke free room). We asked for a different room which they would not give us. They said they would clean the room more (however, smell of sigarettes cannot be removed by simple cleaning). ##### Verified traveller Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Euicheon 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフさんが非常に親切でした♪ ##### Euicheon Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Ronald 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gutes Hotel, nahe zu ein paar einfachen Warungs und dem Ort. Irgendwie ist das Hotel zu groß für diese Gegend dimensioniert, aber sehr komfortabel dort zu wohnen. Vielfältiges Frühstücksbüffet und hübscher Pool, schöne Zimmer. Der Übernachtungspreis inkl. Frühstück war sehr günstig, gutes Preis/Leistungsverhältnis, allerdings muss für early check-in extra bezahlt werden. Nach kleiner Diskussion musste unser 10 jähriger Sohn nichts fürs Frühstücksbüffet bezahlen. Alles bestens, würden gern wieder dort wohnen. Würden wieder hier übernachten. ##### Ronald Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### linda 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities excellent en tous points et pres de l’aeroport ##### linda Stayed 1 night in Oct 2024 ---