Search Hotels Near Kaiser Permanente - West Los Angeles Medical Center, Los Angeles

"Disappointing stay. I’ve stayed at Palihouse before and expected much better, especially for the price. My room faced a very busy street and the noise from traffic, buses, and people outside went on all night due to very thin windows. What was most frustrating was the lack of empathy or solutions from staff. when I asked for a fan or white noise option, I was told to go buy one at CVS. Service felt dismissive and unaccommodating, and overall the experience did not match the boutique luxury standard I expected."

"The concierge let us make a late check in, he made us feel welcome and helped us to a smooth paperwork process. He found us a convenient parking spot. The bed was so soft and it made me fall sleep right away. You guys have amazing sheets and comforters, I felt sleeping on a cloud literally. Great location too. I had a really good experience at this hotel"

"A fire in my floor. No communication from mngmt. I left and battled for a refund"

"It's just loud..If you can't relax or sleep due to constant street and hotel 🛏️ noise? What's the point, and this place isn't cheap for what it is. I also don't need 100$ bottles of liquor in my mini bar. Beer and soda would have been nice, but they go full bougie."

"Very noisy experience. A/C made loud clicking sounds on/off, disturbing sleep. Loud noises in the hallway and adjoining rooms also made it hard to sleep. Despite having pre-paid, staff took 15+ minutes to complete check-in."

"Really great staff and service"

"A lovely hotel. We so appreciated that the valet charged our electric car. Location convenient to LACMA. Rooftop pool very nice for a drink."

"The room was very clean, well-maintained, and comfortable which made it easy to relax after a long day."

"the room had a bad scent when i walked in. also the air conditioner wasn’t on yet. felt very musty "