Title: Shiroyama Hotel Kagoshima Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shiroyama Hotel Kagoshima Hotel in Kagoshima with 6 restaurants and full-service spa ![Daily buffet breakfast (JPY 3900 per person)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/3d0d576f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/b56b835f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/9d8a0d47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/e6d69710.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/2c1fad8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shiroyama Hotel Kagoshima offers a tranquil escape in the city center. Refresh in the indoor mineral hot spring, recharge in the sauna, or book spa treatments. Six restaurants serve Japanese specialties and children's options, providing travelers with plenty of dining choices. 9.4 Exceptional ## Popular amenities - - Parking available - Spa - Bar - Gym - Room service £172 2 Oct - 3 Oct ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/5be07946.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 516 sq ft - Ocean view - Sleeps 7 - 4 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/7fa3c2ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Forth Room, Non Smoking (No View, No Extra Bed) 8.8 Excellent 3 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 516 sq ft - Sleeps 7 - 4 Single Beds ![Single Room, Non Smoking (Single Use, No View, No Extra bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/9dd047ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (Single Use, No View, No Extra bed) 9.2 Wonderful 24 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Private bathroom Bidet - 183 sq ft - Sleeps 1 - 1 Double Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/f11107ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Forth Room, Non Smoking (No View, No Extra Bed) 9.4 Exceptional 6 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 581 sq ft - Sleeps 7 - 4 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/f11107ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sakurajima View Forth, Non Smoking (No Extra Bed) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 581 sq ft - Ocean view - Sleeps 7 - 4 Single Beds ![Forest Twin Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/1c10187f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Twin Room, Non Smoking (No View, No Extra Bed) 8.4 Very good 14 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 269 sq ft - Sleeps 4 - 2 Large Single Beds ![Sakurajima View Twin Room, Non Smoking (No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/31e23925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sakurajima View Twin Room, Non Smoking (No Extra Bed) 8.0 Very good 6 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 290 sq ft - Ocean view - Sleeps 3 - 2 Large Single Beds ![Royal Suite, Mt. Sakurajima View (No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/c518acdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, Mt. Sakurajima View (No Extra Bed) ### Highlights Air conditioning Fridge Flat-screen TV Separate bedroom Down duvet Blackout curtains Bidet Hairdryer - 1356 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 2 Double Beds ![Standard Double Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/7c90f97b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (No View, No Extra Bed) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/7871a41b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 570 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/1d372f54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) 9.0 Wonderful 4 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Bidet Hairdryer - 333 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/3fc6e787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) 9.0 Wonderful 4 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Private bathroom Bidet - 269 sq ft - Sleeps 4 - 2 Large Single Beds ![Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/b1c85ee6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Private bathroom Bidet - 334 sq ft - Ocean view - Sleeps 4 - 2 Large Single Beds ![TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/809b586b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) 9.4 Exceptional 6 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bedroom Down duvet Private bathroom Bidet - 291 sq ft - Ocean view - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKagoshima-Hotels-Shiroyama-Hotel-Kagoshima.h6543550.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKagoshima-Hotels-Shiroyama-Hotel-Kagoshima.h6543550.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.59527%2C130.54780&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RKNQbw55KUJM4CqxEc_SwVJQQjE=) 41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586 #### What's nearby - Mt. Shiroyama - 4 min walk - 0.3 miles - Kagoshima City Museum of Art - 10 min walk - 0.5 miles - Amu Plaza Kagoshima - 20 min walk - 1.0 mile - Kagoshima City Aquarium - 3 min drive - 1.3 miles - Kagoshima Chuo Station Tourist Information Center - 3 min drive - 1.2 miles #### Getting around - Kagoshima Station - 4 min drive - Kagoshima (KOJ) - 39 min drive #### Restaurants - ‪ガーデンレストラン ホルト - ‬1 min walk - ‪haru slowfood - ‬14 min walk - ‪レインボーホール - ‬1 min walk - ‪ファブール パーラー - ‬1 min walk - ‪ル シエル - ‬1 min walk ## About this property ### Shiroyama Hotel Kagoshima Upscale hotel in the city centre An indoor mineral hot spring (onsen), a coffee shop/cafe and a garden are just a few of the amenities provided at Shiroyama Hotel Kagoshima. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a facial or a body treatment. At the 6 on-site restaurants, enjoy lunch, dinner, children's meals and Japanese cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a free local area shuttle and hot springs on-site - Self-parking (surcharge), a porter/bellboy and coffee/tea in reception - A banquet hall, a 24-hour front desk and multilingual staff - Guest reviews say great things about the helpful staff Room features All 355 rooms boast comforts such as air conditioning, as well as thoughtful touches such as late-night room service and free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with digital channels - Fridges, baby baths and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free area shuttle - Covered parking on site (JPY 1,300 per night) - RV/bus/lorry parking (surcharge) on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children - 6 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - HISUICHO - HOLT - LE CIEL - RAKUSUI - SUIREN ### Things to do - Full-service spa - Gym - Hot springs - Sauna ### Family friendly - Baby bath - Free area shuttle - In-room refrigerator - Laundry facilities - Stroller ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Outdoors - Garden ### Full-service spa - Facials - Hot springs - Hot springs open from 6:00 AM - 11:00 PM - Hot springs water temperature - 40 ºC - In-room massages - Manicures/pedicures - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - Lift ### More - 1 building - 10 floors - Ballroom - Banquet hall - Built in 1963 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Free bottled water - Late-night room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 2200.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 1300 for children - Covered self-parking fee: JPY 1300 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: JPY 2200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector, a security system and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 6:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel Shiroyama Shiroyama Hotel Shiroyama Kanko Shiroyama Kanko Hotel Shiroyama Kanko Hotel Kagoshima Shiroyama Kanko Kagoshima Castle Park Onsen Hotel Hotel Shiroyama Kagoshima Shiroyama Kagoshima Shiroyama Shiroyama Kagoshima Kagoshima Shiroyama Hotel Kagoshima Hotel Shiroyama Hotel Kagoshima Kagoshima Shiroyama Hotel Kagoshima Hotel Kagoshima ## Frequently asked questions ### Is Shiroyama Hotel Kagoshima pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Shiroyama Hotel Kagoshima? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Shiroyama Hotel Kagoshima on 2 Oct 2025 start from £172.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kagoshima-Hotels-Shiroyama-Hotel-Kagoshima.h6543550.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Shiroyama Hotel Kagoshima? > Self-parking is available for JPY 1300 per night. ### What time is check-in at Shiroyama Hotel Kagoshima? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Shiroyama Hotel Kagoshima? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Shiroyama Hotel Kagoshima located? > Located in the heart of Kagoshima, this spa hotel is within a 5-minute walk of Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within 10 minutes. Kagoshima Chuo Station is 25 minutes by foot and Kagoshima Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shiroyama Hotel Kagoshima Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 722 8 - Good 206 6 - Okay 44 4 - Poor 16 2 - Terrible 12 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Raimundo 16 Jun 2025 Liked: Cleanliness, amenities Very friendly and helpful staff. Amazing grounds ##### Raimundo Stayed 3 nights in Jun 2025 ### 8/10 Good #### Gabriel 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great full featured facility ##### Gabriel Stayed 3 nights in May 2025 ### 10/10 Excellent #### Gabriella 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great onsen, quiet and clean ##### Gabriella Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jana 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best! ##### Jana Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Kiyomi 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime. ##### Kiyomi Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Valerie 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Book now! There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible. ![](https://a.travel-assets.com/ugc/hotel-reviews/5f4b8071-1ca1-46ae-bb13-d2191c26db36-1748495751090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valerie Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ellen 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the Shiroyama. It’s beautiful. ##### Ellen Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Alexander 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and food superb ##### Alexander Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Takanori 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view from the hot spring. ##### Takanori Stayed 1 night in Nov 2024 ### 6/10 Okay #### Kazuko 28 Dec 2024 Liked: Cleanliness Had a wonderful view from room and onsen ##### Kazuko Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Amazing hotel. Definitely recommend. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Doowon 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities The scenary was great. Also, the staff was very kind. ##### Doowon Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Madeline 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views. ##### Madeline Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### arthur 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything. ##### arthur Stayed 4 nights in Nov 2024 ### 8/10 Good #### Lorenzo 28 Apr 2025 Liked: Cleanliness, staff & service, room comfort #### Good stay in Kagoshima Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay. ##### Lorenzo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Hadleigh 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible hotel, for what was presumably an excellent deal. Note of clarification, the room was labelled as "NO VIEW", but we were still placed on the tenth floor and got a lovely view of the rear side of the hotel, with scenic greenery, and a nice contrast of classic and modern Kagoshima. Overall great experience; staff was lovely, plenty of facilities at and near the hotel, and some of them came at quite reasonable prices for more budget-minded people like myself. Would recommend a car as it is quite difficult to walk to and from the hotel to the city or anything central. There is a good bus that runs to popular locations, right near the reception, but it doesn't run very late and has a specific route. Overall excellent experience 👍👍 ##### Hadleigh Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Michael 17 Feb 2025 Service is top notched. Room is a bit small, but clean and comfortable ##### Michael Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Stephanie 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer. ##### Stephanie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Darren 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So much morecthan I expected I booked, looking for a place to staycafter getting off the ferryvfrom Okinawa. When I arrived I realized this wasnt just a place to sleep. It's the city's "grand hotel". Set in gorgeous grounds, with more trails nearby in the mountain forest, it offers a large breakfast buffet and a huge onsen with indoor and outdoor pools - all of them with spectacular views over the city and volcano. ##### Darren Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Geok Tin 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is very nice, but we face some difficulties when we check in ##### Geok Tin Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Hisako 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good breakfast. Shuttle bus is running every 20 minutes. but If you have a tight schedule ,you have to take taxi. ##### Hisako Stayed 3 nights in Mar 2025 ### 8/10 Good #### Jieun 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I paid extra for the view, but the view wasn’t that great. Other than that, everything else was perfect. ##### Jieun Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### David 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of the best... This was our first stop for a three week trip to Japan. Couldn't have chosen a better place to get acquainted and get past the jet lag. Excellent service, very comfortable rooms, beautiful views and wonderful onsen. Breakfast buffet was fantastic. The hotel has many restaurants. We ate at one. Overpriced and just all right. There are so many excellent places to eat in Kagoshima. The hotel is on a cliff above the city. Using the free shuttle service was easy and efficient, though you do spend a good deal of time traveling to and from the heart of the city if you do go in twice a day. But totally worth it. I wouldn't stay anywhere else in Kagoshima. ##### David Stayed 5 nights in Mar 2025 ### 8/10 Good #### Verified traveller 8 Oct 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Beautiful Views, Solid Hotel Stay Great hotel that’s very well known for the onsen and views of Sakurajima (what more can you ask for!). It will be hard to find a hotel location with a better view! The room was nice for the most part. Bathroom was a bit dated and unfortunately had an old tank water smell that some of the hotels in Japan have. Restaurants in the hotel are great although a bit on the pricier side. We ended up getting a gorgeous view of the garden for our dinner there. Family Mart on the 1st floor makes this hotel a catch all for convenience. ##### Verified traveller Stayed 1 night in Oct 2024 ### 4/10 Poor #### Thomas 15 Oct 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Despite high hopes this hotel was perhaps the most disappointing of any hotel I’ve ever stayed in. Staff were incredibly unhelpful, we were told that we could not eat in the hotel as they’d fully booked every restaurant for functions, we then wanted to go for a drink one evening and was told the bars were shut that day for no reason given, you also had to queue for about 20 minutes to get breakfast which, whilst there were many options, was poor quality. The one positive was the onsen being pleasant with a lovely view of the volcano. However, that does not make up for the poor hotel standard. 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