Search Hotels with Airport Transfers in Jungmun Tourism Complex

"Upgraded rooms were noisy, for the swimming pool area has music on all day include the night performance. It would be good for family with children, but not for me. I needed a rest and nap at the hotel for few days. So they gave me a room tour and that made me more tired, for the hotel was huge. I told them that i need a quite room up front yet i had to go around 3 rooms. Well, the interior was pretty much antic. "

"This is definitely a family resort. They have performance at the main pool every night to keep the kids and adults entertained. They also have an above 19 pool area which is great for couples. The hotel has shown some age but it wins on service and facilities. "

"I did not like asking for the towel every time. We reserve for 4 people but they keep giving us only 3 towels. Same thing for the bottled water. The room is spacious and the location is nice with restaurants nearby. "

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...