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Reviews of Airport Garden Boutique Hotel

4 out of 5
Airport Garden Boutique Hotel
17 Williams Road, Boksburg, Gauteng

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Allan

Business traveller
Disliked: Property conditions & facilities
Not as described….no spa, no pool, no free transport….no free breakfast….no elevator.. very disappointing.
Stayed 1 night in Jul 2023

10/10 Excellent

MRJF

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager cares about the customers very well. He is very helpful and made our stay the best possible. Thanks a lot. I will come back again, thanks to him.
Stayed 1 night in Jan 2021
Response from Peter on 23 Feb 2021
Thank you very much for the kind words. See you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the night
Staff were friendly and helpful. Breakfast was lovely. Only aspect they could have improved on is to put their guests into rooms that are not undergoing repairs, otherwise everything else was perfect.
Stayed 1 night in Mar 2020
Response from MrP on 22 Mar 2020
Thank you for staying with us. We are very happy that you enjoyed your stay. Hope we see you soon again.

10/10 Excellent

Dusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
More than what we expected!
Stayed 1 night in Dec 2019
Response from MrP on 2 Jan 2020
Thank you very much for staying with us. Was great having you here. See you next time

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business accommodation
Well-located and friendly service
Stayed 1 night in Oct 2019
Response from MrP on 11 Oct 2019
Thank you very much for staying with us. See you next time.

8/10 Good

Musekwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Peter on 9 May 2019
Thank you for staying with us. Hope to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from MrP on 27 Mar 2019
Thank you very much for staying with us. Hope we see you soon again.

4/10 Poor

Wikus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sadly Disappointed
When we arrived at the hotel every thing was good, the reseptionest was friendly and helpful. The room we were given was clean and looked good, yet there was no soap in one of the bathrooms, there were no bath towls only hair towls and only one coffee cup. The next morning we could not sleep as there is a skylight in the room reflekting the light of the sun into the room so bright it could just as well have been a spotlight in the room which you can not turn off. The air-conditioner in the room was also dripping water on a plug right below it. The bed was two twin beds pushed together with the rims pressing into us the whole night, there should have been a mattress pillow across both beds. Breakfast was extremely disappointing, the tables and dishes were dirty, the "cook" didn't know the difference between an easy over and hard egg. There wasnt anything for a vegetarian to eat, only fruit salad and yogurt. No rooibos tea and the cups in the dining area were dirty... Definitely not a four star stay and absolutely not worth R950 for one nights stay.
Stayed 1 night in Mar 2019
Response from MrP on 24 Mar 2019
We are very sorry to hear about this as this is not the standards we strife to achieve. But I hope you will see from other reviews that this is not the norm. We will take it up with the necessary staff and people in control. Thank you very much for your feed back.

8/10 Good

TENDAI, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation. Friendly and helpful staff. Helped me print something and also lent me a plug converter, which was super helpful.
Stayed 2 nights in Mar 2019
Response from MrP on 22 Mar 2019
Thank you for your stay. Hope we see you again on your next travels.

10/10 Excellent

Bhekie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
wonderful stuff at the reception
Stayed 1 night in Dec 2018
Response from Peter on 29 Dec 2018
Thank you very much for staying with us. See you on your next travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018
Response from Peter on 2 Dec 2018
Thank you very much for staying with us. Hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Peter on 16 Aug 2018
Thank you very much for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot
I had a lovely stay, and the area where the Hotel is situated is next to the East Rand Mall and lots of restaurants.
Stayed 1 night in Jul 2018
Response from Peter on 8 Aug 2018
Thank you very much for staying with us. We enjoyed having you with us. Hope to see you again