Title: ANEW Hotel Hatfield Pretoria Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ANEW Hotel Hatfield Pretoria Spa treatments and rooftop views create a peaceful retreat in Pretoria, where travelers can rejuvenate with aromatherapy or enjoy city panoramas ## Photo gallery for ANEW Hotel Hatfield Pretoria ![Dining - ANEW Hotel Hatfield Pretoria (Pretoria)](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/da2e6dd6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fireplace - ANEW Hotel Hatfield Pretoria (Pretoria)](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/e34fe138.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-cm Smart TV with satellite channels - ANEW Hotel Hatfield Pretoria (Pretoria)](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/82cae86f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - ANEW Hotel Hatfield Pretoria (Pretoria)](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/dba04ee1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-cm Smart TV with satellite channels - ANEW Hotel Hatfield Pretoria (Pretoria)](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/b8d2714f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ANEW Hotel Hatfield Pretoria, in the city's heart, offers a quiet escape with spa services like aromatherapy and reflexology. Relax on the rooftop terrace, stay productive with the business center, and enjoy free in-room WiFi and attentive staff for a comfortable stay. ## Reviews 8.0 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £54 includes taxes & fees 28 Dec - 29 Dec ## Room options ### Check availability for these dates Tonight [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/94cad4b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Pillow menu Memory foam bed Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/cd50ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Pillow menu Memory foam bed Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Room ![1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/cd50ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Pillow menu Memory foam bed Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Apartment ![Standard Apartment | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/8d153564.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Pillow menu Memory foam bed Premium bedding - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Apartment, 2 Bedrooms ![Standard Apartment, 2 Bedrooms | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/w1920h1077x0y0-5f7df656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cots/infant beds Smart TV Pillow menu Memory foam bed Premium bedding - 2 bedrooms - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9580000/9579000/9578940/w4000h2663x0y4-816147e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 229 reviews £69 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Johannesburg-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Pretoria-Menlyn.h9578940.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=84c3c6da-9f72-442f-bae1-2ac60ab4dc70&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/15000000/14640000/14637600/14637576/c931fe37.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garden Court Hatfield Hatfield - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-ANEW-Hotel-Hatfield-Pretoria.h526222.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-ANEW-Hotel-Hatfield-Pretoria.h526222.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.74995%2C28.23282&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DlKaHm2nTWwdpDUow-Eu6PbBZsk=) 1050 Burnett Street, Corner of Burnett and Festival Streets, Pretoria, Gauteng, 0083 #### What's nearby - University of Pretoria \- 1 min walk \- 0.1 miles - Canadian High Commission \- 5 min walk \- 0.3 miles - Embassy of Sweden \- 8 min walk \- 0.5 miles - Pretoria Urology Hospital \- 12 min walk \- 0.7 miles - Loftus Versfeld Stadium \- 17 min walk \- 0.9 miles #### Getting around - Johannesburg (HLA-Lanseria) - 39 min drive #### Restaurants - ‪The Blue Room - ‬4 min walk - ‪Roman's Pizza - ‬6 min walk - ‪News Cafe - ‬5 min walk - ‪Kung-Fu Kitchen - ‬6 min walk - ‪Steers - ‬7 min walk ## About this property ### ANEW Hotel Hatfield Pretoria Upscale hotel located in Hatfield At ANEW Hotel Hatfield Pretoria, you can look forward to a rooftop terrace, a hair salon and dry cleaning/laundry services. Treat yourself to spa services, such as a facial, a manicure/pedicure or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre. Other perks at this hotel include: - Free extended parking, plus self-parking (surcharge) - English breakfast (surcharge), a free local area shuttle and a TV in reception - A lift, a front desk safe and a porter/bellboy Room features All 88 individually furnished rooms have perks such as premium bedding and pillow menus, as well as amenities such as free WiFi and air conditioning. More conveniences in all rooms include: - Memory foam beds and free cots/infant beds - Baths or showers and free toiletries - 43-cm Smart TVs with satellite channels - Stovetops, coffee/tea makers and daily housekeeping ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/1000000/530000/526300/526220/bf81443c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANEW Hotel Capital Pretoria Pretoria Central Business District - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 154 reviews £49 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=526220&PinnedHotelID=526220&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1640000/1635600/1635513/1c6712cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Hotel Pretoria Arcadia - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 111 reviews £49 includes taxes & fees 23 Dec - 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Pool - Parking included - Restaurant - Air-conditioning 7.8 Good 175 reviews £47 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=3793041&PinnedHotelID=3793041&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM - Free area shuttle up to 5 km - Free train station pick-up shuttle - Free extended parking on site - Parking on site (ZAR 40 per day) - Limited on-site self parking ### Food and drink - Daily English breakfast available 6 AM to 10 AM for a fee: ZAR 265 to 265 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - TV in common areas ### Family friendly - Free area shuttle - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre - Conference centre (1,119 square foot of space) - Meeting rooms ### Outdoors - Rooftop terrace ### Spa - Aromatherapy - Body wraps - Facials - Manicures/pedicures - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Art Deco architecture - Banquet hall - Built in 1994 - Smoke-free property ## Room amenities ### Bedroom - Free cot - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Towels provided ### Entertainment - 43-cm smart TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Hob - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 11 PM Late check-in fee for check-in between midnight and 11:00 AM Minimum check-in age - 16 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: ZAR 200 per stay - Breakage deposit: ZAR 200 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately ZAR 265 to 265 for adults and ZAR 0 to 265 for children - Airport shuttle fee: ZAR 450 per person (one-way) - Airport shuttle fee per child: ZAR 450 (one-way) - Self-parking fee: ZAR 40 per day - Late check-in fee for check-in between midnight and 11:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Alcohol is not permitted at this property Parking height restrictions apply ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Protea Hotel Marriott Pretoria Manor Protea Hotel Manor Pretoria Protea Manor Protea Manor Pretoria Protea Hotel Marriott Manor Protea Marriott Pretoria Manor Protea Marriott Manor Fortis Hotel Manor Fortis Manor Pretoria Fortis Manor Protea Hotel by Marriott Pretoria Manor Protea Hotel Manor Anew Hatfield Pretoria Hotel Hatfield Pretoria Fortis Hotel Manor Pretoria ANEW Hotel Hatfield Pretoria Hotel ANEW Hotel Hatfield Pretoria Pretoria ANEW Hotel Hatfield Pretoria Hotel Pretoria ## Frequently asked questions ### Is ANEW Hotel Hatfield Pretoria pet-friendly? ### How much does it cost to stay at ANEW Hotel Hatfield Pretoria? ### How much is parking at ANEW Hotel Hatfield Pretoria? ### What time is check-in at ANEW Hotel Hatfield Pretoria? ### What time is check-out at ANEW Hotel Hatfield Pretoria? ### Does ANEW Hotel Hatfield Pretoria provide a shuttle to the airport? ### Where is ANEW Hotel Hatfield Pretoria located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ANEW Hotel Hatfield Pretoria Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 30 8 - Good 34 6 - Okay 13 4 - Poor 5 2 - Terrible 4 ## Reviews ### 8/10 Good #### Jeannie 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a comfortable room with friendly staff ##### Jeannie Stayed 3 nights in Dec 2023 ### 8/10 Good #### Glen 18 Oct 2024 Liked: Amenities, property conditions & facilities No problem with this property. Very quiet staff extremely polite. Room newly renovated good craftsmanship. Breakfast was okay not the big American style. ##### Glen Stayed 1 night in Oct 2024 ### 6/10 Okay #### Saleh 10 Jul 2025 Disliked: Staff & service The location is good, with shops close to the hotel, and there is a small mall and a park nearby. The cleanliness is good, but there was an issue with a blocked water drain in the shower. The check-in was delayed; it was supposed to be at 2 PM, but I was asked to wait and I waited for about two hours. In the end, I was informed that the room was ready, but there were no towels or pillow covers in the room, and they said they would be prepared once the laundry arrived at the hotel. ##### Saleh Stayed 6 nights in Jun 2025 ### 4/10 Poor #### Angeline 10 Oct 2023 Disliked: Cleanliness, staff & service No to happy with service and room ##### Angeline Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Gareth 20 Jul 2024 Liked: Staff & service Disliked: Room comfort #### Below par Very disappointing, mainly sleep quality was terrible as in the courtyard the guards were talking very loudly (taken a video if you want to see it) from about 4am, booked breakfast at R250pp and there was no buffet, got a piece of paper and a pen to select what we wanted, way below average meal with zero effort. Staff were friendly however and even though we had no towels or cups for coffee in the room they quickly rectified that. ##### Gareth Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sophia 9 Jun 2023 Liked: Cleanliness, property conditions & facilities Great place, centrally located, clean. ##### Sophia Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Raymond 9 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Leka stay Very nice stay.. ##### Raymond Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Lombe 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good and clear ##### Lombe Stayed 1 night in May 2025 ### 8/10 Good #### IRENE 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel total appotpriate for our needs. Very close the Gautrain Hatfiled station, and really easy to get to our client. Modern, clean and great service. ##### IRENE Stayed 1 night in Aug 2024 ### 8/10 Good #### Avraham 14 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall nice ##### Avraham Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Mohmad 7 Dec 2022 Disliked: Cleanliness, property conditions & facilities, room comfort booking were confirmed but no room available ##### Mohmad Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Antonio 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom tudo , pessoal da decepação , do café da manhã , todos simpáticos e atenciosos , limpeza Exelente , hotel muito confortável e localização excelente , ao lado do shopping Mandela , ao lado da estação trem Sandton , nota 10\. Aprovado 👏👏 ![](https://a.travel-assets.com/ugc/hotel-reviews/d40882e2-e5eb-462e-8726-86798687467a-1758567830662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d34f049d-f3f7-4104-9c9d-0e737920a757-1758567831123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3d90cf87-677c-4996-9de4-2d890ffb4784-1758567831002.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antonio Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Lynette 18 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very dirty and loud ##### Lynette Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 7 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good fir business Good place for business in Hatfield ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Roma 20 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great relaxing place. Neat and tidy ##### Roma Stayed 4 nights in Feb 2021 ### 8/10 Good #### STUART 20 Feb 2020 Liked: Staff & service #### CENTRAL HATFIELD HOTEL HAS POTENTIAL TO BE GOOD. It was a pleasant yet average stay. Staff was ok service vice wise, though there seemed to be a shortage of staff as they looked a little overwhelmed in certain areas. The location is good, room size and facilities are all great. There could be better upkeep of facilities and general cleanliness is slightly below acceptable. ##### STUART Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 21 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Very warm environment ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 24 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surprisingly comfortable They stay was very comfortable and the staff were very friendly. The room were very clean and the bedding extremely comfortable. We were in a room without a view of the city but if you are on business trip, the location of the hotel is extremely convenient. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Marielle, Asmara 29 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and charming. Lovely ambience, the scent in the space through the public areas is nice) ##### Marielle Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 1 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in Hatfield, walking distance to UP. Hotel is good, nothing too fancy but clean, friendly staff etc. ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Nompumelelo 27 Sept 2018 Liked: Cleanliness, staff & service #### Not bad They didn't say swimming pool is not working my children really wanted it also me. But they were very helpful ##### Nompumelelo Stayed 3 nights in Sep 2018 ### 8/10 Good #### Verified traveller 26 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was amazing ##### Verified traveller Stayed 1 night in Sep 2018 ### 8/10 Good #### Verified traveller 25 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort Good hotel with a good location, only hiccup was waiting 30 mins for reception to find my booking made on hotels.com ##### Verified traveller Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Diane, New York 13 Jul 2018 Disliked: Cleanliness, staff & service, room comfort Myself and three colleagues (university professors) along with my sister and son entered the lobby of Fortis Manor Protea. The disposition on the onset was not inviting nor welcoming after a long travel day. We prepaid our room reservation. I approached the reception desk and presented the Travelocity confirmation and prepaid documentation only to be told that there were no rooms available and that I needed to show proof of payment. Samantha in a rude tone told us to step away from the front desk as to avoid us and to avoid the issues of no room. We did step away for 20 minutes I started calling Travelocity. I walked again to the front desk and called for a supervisor. Although I gave the documentation to Samantha, I had to call Travelocity on my cell phone so the Travelocity agent could dialogue with her and confirmed that I paid the room. At that point, she stated, “okay I have a room for you.” My three colleagues had a worst experience. They did not get a room. The hotel did not get them another room at another hotel. Transportation was not provided to transfer them to another location. We recommend that the hotel staff do the following (1) Greet the guest positively and professionally (2) Provide transportation to area hotels; (4) Utilize hotel phone for calls to Travelocity rather than the prepaid guest cell phone (5) have alternative accommodations when sold out. ##### Diane Stayed 1 night in Jul 2018 ### 4/10 Poor #### BHAVEEN 26 Jan 2018 Liked: Staff & service, room comfort Disliked: Cleanliness #### A TERRIBLE PROTEA HOTEL EXPERIENCE! Going up on business and considering staying at Protea Hotel Manor or even just a peaceful break away from everything? Don't! The noise of the traffic is absolutely disturbing. Apart from the noise, I had to get shifted 2 times till I found a room that I was fairly happy with, however not entirely happy! The 2 reasons for the room shifting were: 1\. No hot water coming out of the shower, which was honestly horrible 2\. The second room did not have a properly functioning aircon. It was blowing out hot air even though the setting was on the coldest. And these 2 elements are probably the most important things an individual who has had a long day out in the Pretoria heat needs! Which I did not get until moving into the 3rd room. I am a Travel Agent and definitely do not rate this hotel as PROTEA standard. I have traveled the world and seen and stayed in many Protea and other hotels but this definitely was not a happy stay and you can be rest assured, until I can get a guarantee that they have sorted things out for the better I would not go back there or put ANY of my clients up there because I do not want them to go through the same thing that I went through! ##### BHAVEEN Stayed 2 nights in Jan 2018 ## Expedia's Latest Trends ### Hotels > [The Queens at Horton](https://www.expedia.co.uk/Telford-Hotels-The-Queens-At-Horton.h31705651.Hotel-Information) > > [Hotels in Achill Island](https://www.expedia.co.uk/Achill-Island-Hotels.d6144814.Travel-Guide-Hotels) > > [GreeneKing Hotels in Bath](https://www.expedia.co.uk/Bath-Hotels-Greene-King.0-0-d6084496--bGreeneKing.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Rostrevor](https://www.expedia.co.uk/5Star-Rostrevor-Hotels.s50-0-d6345183.Travel-Guide-Filter-Hotels) > > [Hotel Boutique Balandret](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Boutique-Balandret.h16900183.Hotel-Information) > > [Finca Rosa Blanca Coffee Farm and Inn](https://www.expedia.co.uk/San-Jose-Hotels-Finca-Rosa-Blanca-Coffee-Farm-And-Inn.h2581381.Hotel-Information) > > [Mercure Oxford Eastgate Hotel](https://www.expedia.co.uk/Oxford-Hotels-Mercure-Oxford-Eastgate-Hotel.h1222239.Hotel-Information) > > [Hotels near O2 Arena](https://www.expedia.co.uk/O2-Arena-Hotels.0-l6057080-0.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Lebanon](https://www.expedia.co.uk/Destinations-In-Lebanon-All-Inclusive-Hotel.0-0-d98-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels near Barcelona International Convention Centre](https://www.expedia.co.uk/Barcelona-International-Convention-Centre-Hotels.0-l6144642-0.Travel-Guide-Filter-Hotels) > > [Large All En Suite Grand House Close To Tunnels Beaches](https://www.expedia.co.uk/Ilfracombe-Hotels-Large-All-En-Suite-Grand-House-Close-To-Tunnels-Beaches.h33579895.Hotel-Information) > > [Houda Yasmine Marina & SPA](https://www.expedia.co.uk/Hammamet-Hotels-Houda-Yasmine-Marina-SPA.h892050.Hotel-Information) > > [Family-Friendly Hotels in Montenegro Coast](https://www.expedia.co.uk/Montenegro-Coast-Hotels-Family-Friendly-Hotel.0-0-d6058242-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [HOVIMA Santa María](https://www.expedia.co.uk/Adeje-Hotels-HOVIMA-Santa-Maria.h1382894.Hotel-Information) > > [5 Star Hotels in Mayfair](https://www.expedia.co.uk/5Star-Mayfair-London-Hotels.s50-n6054503-0.Travel-Guide-Filter-Hotels) > > [Hotels near Elli Beach](https://www.expedia.co.uk/Elli-Beach-Hotels.0-l6178414-0.Travel-Guide-Filter-Hotels) > > [Lahinch Coast Hotel & Suites](https://www.expedia.co.uk/Lahinch-Hotels-Lahinch-Coast-Hotel-Suites.h1695484.Hotel-Information) > > [The Peacock at Barlow](https://www.expedia.co.uk/Dronfield-Hotels-The-Peacock-At-Barlow.h22964363.Hotel-Information) > > [Estepona Holiday Hills](https://www.expedia.co.uk/Estepona-Hotels-Mirador-De-Estepona.h36275231.Hotel-Information) ### Flights > [Flights from Belfast (BHD) to Lahore (LHE)](https://www.expedia.co.uk/lp/flights/bhd/lhe/belfast-to-lahore) > > [Flights from Southampton (SOU) to La Rochelle (LRH)](https://www.expedia.co.uk/lp/flights/sou/lrh/southampton-to-la-rochelle) > > [Flights from Los Angeles (LAX) to Faaa (PPT)](https://www.expedia.co.uk/lp/flights/lax/ppt/los-angeles-to-papeete) > > [Flights from Dublin (DUB) to Southampton (SOU)](https://www.expedia.co.uk/lp/flights/dub/sou/dublin-to-southampton) > > [Flights from Victoria Falls (VFA) to Harare (HRE)](https://www.expedia.co.uk/lp/flights/vfa/hre/victoria-falls-to-harare) > > [Qatar Airways](https://www.expedia.co.uk/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) ### General ---