Ratings based on 29 Verified Reviews

3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 07-Mar-2018 on Hotels
1 out of 5
by a verified traveller

Royal Service Apartment

Posted 25-Feb-2018 on Hotels
My wife and I booked a “Royal Service Apartment.” On the Hotels.com website it is the most expensive option and is described as 2000 sqft apartment with a king size bed, balcony with city views, and all the amenities that one would correlate with “Royal Service.” Upon arrival, everyone seemed confused that only my wife and I were checking in. The front desk then proceeds to give us four sets of keys. Then, they take us to our room. The Royal Service apartment was outside of the Ranbanka Palace grounds. We were taken to an unfinished apartment complex near the highway and train station. The Royal Service apartment is the most expensive because you are paying for a subpar 4 bedroom apartment. The noise from the highway and the train station made it impossible to sleep or get any rest. I immediately brought this misunderstanding of a “Royal Service Apartment” to the attention of management. They told us that there were no other rooms available and that they couldn’t refund the money. The next day they put us in a regular room, gave us a discount on one dinner at the restaurant, and sent a bottle of wine to our room. This was nice, however, it did not offset the cost discrepancy of the service we received for what we paid. We got ripped off from a fraudulent description of their “Royal Service Apartment.” Luckily, Hotels.com refunded some of our money and were very cordial about our issue. Beware! We had no other issues in India!!!
2 out of 5
by a verified traveller

Heritage at its “Lowest”

Posted 19-Feb-2018 on Hotels
Poor heritage hotel I thought with the ratings here, it will be worth a stay. But what I got was poor service ( every time you gotto call them 4 times to get deliver water in the room) No one asks for any help with luggage during checkin. There was no pool access, they said its because of wedding there, but then they consider no perks for the hefty price paid by the customer while they limit the amenities. Below average breakfast buffet (Its better at any average hotel). Poorly maintained ambience not just with the perspective of the claimed heritage property, but in general cleanliness as well. This property is not worthy of more than Rs 2500-3000/night. Your money and time doesn’t deserve to be wasted here.
4 out of 5
by a verified traveller

Heritage building

Posted 27-Jan-2018 on Hotels
The building is a heritage building, formerly a palace. The grounds are beautiful. There is a spa, and at night, there is a group playing traditional music while you dine al fresco under the stars. I stayed in the palace wing and found it rather old. The management should upgrade the toilets and change to modern lighting. Then the hotel will be truly magnificent. There is new wing around the courtyard which was completed in 2000 which should be newer. i like the location of the hotel. It is next to a very luxurious hotel Which practically shares the same building! There is also a row of classy shops and restaurants within walking distance, so there is sufficient dining options for international visitors.
5 out of 5
Recommended
for Everyone
by a verified traveller from Evanston, IL

Flawless

Posted 05-Nov-2017
Perfect stay, great restaurant. Highly recommend to all prospective visitors to Jodhpur.
5 out of 5
Recommended
for Everyone
by a verified traveller from Seoul, Korea

Nice heritage hotel

Posted 11-May-2017
If you want calm and clean room after Jodhpur sightseeing, this one is for you. We stayed one night here and everything was perfect. Thali in this hotel's restaurant is best I ever had.
4 out of 5
by Achint

Would love to visit again

Posted 23-Mar-2017 on Hotels
Had a great stay. The staff was curtious and prompt. Rooms were specious and clean. Loved the live music during dinner which added to the already great ambiance.
5 out of 5
by Christopher

Beautiful Grounds

Posted 14-Feb-2017 on Hotels
We stayed in this hotel for one night. The rooms were spacious, well kept and had all the amenities required. The outside restaurant was beautiful and had a great ambience. There was live peaceful music during both our evening meal and breakfast. We spent the whole of the second day relaxing in the grounds of the hotel. There are plenty of places to relax whether you want to be around people or not.
3 out of 5
by K S

Great location. But poor service. Average breakfas

Posted 11-Feb-2017 on Hotels
Average
5 out of 5
by jugnu

Great old world charm hotel with a nice courtyard

Posted 30-Jan-2017 on Hotels
Ranbanka Palace is a great hidden under-stated hotel. We enjoyed staying here more than another 5 Star property in our trip to Rajasthan. It has a lovely courtyard with live music played during break-fast and dinner. If you are not too fussy about 5 star luxury this hotel is great for its price. The pool and the lawn is great as well.