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Reviews of Ramat Rachel Resort

Ramat Rachel Resort
Kibbutz Ramat Rachel, Jerusalem

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 129 reviews" "
Rating 8 - Good. 48 out of 129 reviews" "
Rating 6 - Okay. 15 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 6 out of 129 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
stay elsewher
Stayed 1 night in Jan 2024

10/10 Excellent

Pamela

Stayed 3 nights in Sep 2023

10/10 Excellent

ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Tzuri

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good good for families with young kids, good food and facilities . Staff kindness and quality of service needs improvement.
Stayed 4 nights in Jul 2023

10/10 Excellent

Wendy, New York NY 10025, US

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at Ramat Rachel when in Israel during the summer. It’s beautiful, great views from big windows on hills overlooking Bethlehem and generous food. It’s a 20 minute bus ride to old city and most s
Stayed 2 nights in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Stayed 4 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Google maps is outdated so it was slightly difficult to find...otherwise the site is amazing! The staff is kind and helpful. The resort was imaculate and the club (pool, courts, fitness center) is amazing! It is about 20 min from the old city so dont plan to walk it.... but a short drive if you have a car. View of Bethlehem and Jerusalem is wonderful. Definitely recommend! They didn't have a basketball to use so bring your own if you plan to shoot hoops!
Stayed 1 night in Jun 2023

10/10 Excellent

Aderet

Stayed 1 night in May 2023

4/10 Poor

Tully

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice staff. Not such a nice facility. The pictures looked nice, but the actual facility was not even close to the expectations.
Stayed 3 nights in Mar 2023

4/10 Poor

GODFREY

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The grounds are beautiful and homely however the services are not to my standards. Room rarely cleaned in the entire 7 days stay apart from change of towels. Same breakfast for the entire 7 days, gosh...
Stayed 7 nights in Feb 2023

10/10 Excellent

judah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Just what we needed
Stayed 2 nights in Feb 2023

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic. It’s a beautiful location.
Stayed 2 nights in Feb 2023

8/10 Good

Laura

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good and affordable
The Ramat Rahel Kibbutz location is a great place to stay if you do not want to be downtown. We enjoyed the views and peaceful surroundings. However, the hotel is rather run down, the beds are not luxurious but decent enough for a short stay. The breakfast was very good, but the wait staff were rude. I would have liked to see the pool open earlier on Sunday, since it only opened at noon, we were not able to use the gym or pool on Sunday.
Stayed 1 night in Feb 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and friendly. Breakfast was abundant. Loved Richard the omelette chef. Pool was great for laps but extremely crowded on Thursday afternoon and Erev Shabbat. Wonderful base for exploring Jerusalem- easy bus to the city center.
Stayed 4 nights in Jan 2023

8/10 Good

SHAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean.
Overall great experience Staff is friendly Food is great It was weird not to have coffee or tea at the restaurant after dinner. A vending machine for water and snacks would be great to have there too.
Stayed 1 night in Jan 2023

10/10 Excellent

Moataz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

AHMAD

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

LENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Tal, fort lee

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was not clean with ants all over the sofa-bed

8/10 Good

Adina

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history
Stayed 1 night in Nov 2022

10/10 Excellent

Jennifee

Stayed 1 night in Aug 2022

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Overpriced and not clean! The corridors are sprayed with air freshener to disguise the smell. Superior room was not superior - dirty windows, stained couch and noisy fridge.
Stayed 1 night in Aug 2022

8/10 Good

Amir

Stayed 2 nights in Jul 2022

2/10 Terrible

Carola

Travelled with family
Disliked: Cleanliness, staff & service
We were extremely disappointed with this property. We had booked four rooms and unfortunately our daughter could not make the trip due to a medical emergency. I emailed the property to cancel with ample time and I offered to provide medical proof and I was ignored. After arriving I explained again what happened and they stated that I canceled the room which was already paid for and I should have canceled the other room but now it was too late to cancel. No effort was made to make this right even with a medical emergency. They were also very disorganized with admitting us to breakfast and claimed that we had not pre-paid. THat took another trip to the front desk where the food staff was told that we did ion fact pre-pay and we should have been admitted. We also found the hotel to be lacking in many ways- garbage in the hallway wasn't removed, the pool area was crowded and no one was removing garbage, etc. I would strongly discourage anyone from booking this hotel. We were totally unsatisfied.
Stayed 2 nights in Jun 2022

10/10 Excellent

Lowry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was outstanding. Complimentary breakfast buffet was wonderful. Since we are not Jewish we had not prepared for the absence of public transportation on the weekend.
Stayed 6 nights in May 2022

10/10 Excellent

ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Property, Wonderful Service, Excellent friendly attentive staff.
Stayed 2 nights in May 2022

8/10 Good

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet emulated upscale hotels in the Tel-Aviv area. Location South of the modern/old city of Jerusalem. With optional transportation to get too; if one doesn't want to drive a car. Nearby bus stop and taxis available. Close to the U.S. Embassy. Peaceful/tranquil even though the location is close to Arab towns and Bethlehem too
Stayed 8 nights in May 2022

10/10 Excellent

adi

Stayed 1 night in May 2022

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful, nice place, great staff, the food isn’t great but there’s plenty of it.
Stayed 1 night in Feb 2022

10/10 Excellent

Sefton

Stayed 1 night in Feb 2022

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the gym next door with state of the art equipment and a really nice indoor pool and spa included in the price of the room. Excellent breakfast. Very clean.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

natalie soltana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended at all!
Stayed 2 nights in Dec 2021

8/10 Good

yeshayahu

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

anat

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
נחמד מאוד ומתאים למשפחות, המרחבים והבריכה מוסיפים
נהננו מאוד מהאירוח ברמת רחל, החדרים לא היו מאוד נקיים אך כשביקשנו הגיעו לשאוב ולסדר. סך הכל ענה על הדרישות והציפיות.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramat Rachel Resort was a beautiful property with great staff that was attentive and responsive. The room was newly renovated. The free parking was great. The location was perfect.
Stayed 1 night in Jul 2021

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from / on 30 May 2021
thank you

8/10 Good

Zeev

Liked: Staff & service
Stayed 2 nights in Apr 2021
Response from / on 30 May 2021
thank you

8/10 Good

yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Luba on 2 Aug 2020
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
They treated is really well changed our room when needed and made one available when we had to extend our stay , they knew we existed ,and made a lot of effort for us ,found it a warm friendly place ,home from home
Stayed 4 nights in Feb 2020
Response from Luba on 16 Mar 2020
thank you

6/10 Okay

Zohar

Liked: Property conditions & facilities, room comfort
Don’t order from hotels.com
I was very disappointed from hotels.com. The price was 300 shekels mor than the friends that were with us. It was disappointing. We are a big group and we will never order from hotels again. 😡
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Oct 2019

4/10 Poor

Aviv

Disliked: Cleanliness, room comfort
Spend your shekels elsewhere
Terrible breakfast, definitely not a good bargain(!) The pool and sport club area was nice
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bedroom, great swimming pool, delicious breakfast and superb staff - I'd single out Anna at the reception desk.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was nothing unique about the property. The sports complex and pools were good but no mattresses on sunbeds. The hotel was tired. Your photographs were somewhat misleading as to quality of hotel which was not a long term stay and that should be made clear.
Stayed 11 nights in Sep 2019