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Jerusalem Gardens Hotel & SPA

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Indoor spa bath
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
In-room safe, free WiFi

Overview of Jerusalem Gardens Hotel & SPA

Jerusalem Gardens Hotel & SPA

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment

Explore the area

  • Popular LocationSupreme Court of Israel10 min walk
  • Popular LocationHolyland Model of Jerusalem3 min drive
  • Popular LocationMachane Yehuda Market9 min drive
  • AirportTel Aviv (TLV-Ben Gurion)41 min drive

Choose dates to view prices

About this area

Jerusalem

Located in Jerusalem, Jerusalem Gardens Hotel & SPA is in the business district and near a metro station. Western Wall and Jaffa Gate are notable landmarks, and travellers looking to shop may want to visit Ben Yehuda Street and Machane Yehuda Market. Travelling with kids? Consider Jerusalem Bird Observatory, or check out an event or a game at Teddy Stadium.
Popular Location

What's nearby

  • Supreme Court of Israel - 10 min walk
  • Holyland Model of Jerusalem - 3 min drive
  • Israel Museum - 6 min drive
  • Machane Yehuda Market - 9 min drive
  • Ben Yehuda Street - 9 min drive

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 11 min drive
  • Yekuti'el Adam Station - 19 min drive
  • Tel Aviv (TLV-Ben Gurion) - 41 min drive

Restaurants

  • Bar — 1 min walk
  • Modern - 20 min walk
  • Hatzot - 20 min walk
  • Café Bezalel - 3 min drive
  • Menza - 3 min drive

About this property

Jerusalem Gardens Hotel & SPA

Family-friendly Jerusalem hotel in Kiryat HaLeom, near Israel Museum
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge and a poolside bar are on-site. All 180 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with cable channels. Balconies, room service and hairdryers are among the other amenities available to guests.
Jerusalem Gardens Hotel & SPA offers 180 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: ILS 38-47 for adults and ILS 38-47 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Russian

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 July to 14 August:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 40.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between ILS 38 and ILS 47 for adults, and ILS 38 and ILS 47 for children (approximately)
  • Rollaway bed fee: ILS 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gardens Hotel Jerusalem
Gardens Jerusalem
Hotel Jerusalem Gardens
Jerusalem Gardens
Jerusalem Gardens Hotel
Jerusalem Gardens Hotel Spa
Jerusalem Gardens & Jerusalem
Jerusalem Gardens Hotel & Spa Hotel
Jerusalem Gardens Hotel & Spa Jerusalem
Jerusalem Gardens Hotel & Spa Hotel Jerusalem

Frequently asked questions

3.4
Rating 5 - Excellent. 107 out of 681 reviews
5 - Excellent 16%
Rating 4 - Good. 266 out of 681 reviews
4 - Good 39%
Rating 3 - Okay. 177 out of 681 reviews
3 - Okay 26%
Rating 2 - Poor. 79 out of 681 reviews
2 - Poor 12%
Rating 1 - Terrible. 52 out of 681 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.4/5

Staff & service

3.7/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Upon booking, we were assured breakfast buffet, but unfortunately there was none. Although the breakfast overall was reasonable, we had to choose between orange juice and a hot drink. The lady who served us was friendly, but greatly understaffed, overworked and as a result a bit disoriented. A shame that they didn't follow up on what was promised upon our booking. The property overall is not well managed, from the top floors one can observed the rubbish in the yard, hidden in the green area. The property seems neglected, handles don't work properly, hinges are noisy at night. We asked for extra towels and were told...come and get them, when we were already in bed...good location close to Navon train station.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the staff was very nice but the hotel is dirty and very neglected
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2020