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"Some of the rooms in certain towers are a bit outdated and could use some renovations, similar to those done in other rooms. The room itself was decent, but the housekeeping could have done a better job. There were shoe prints on the bathroom floor and coffee rings on the table. We also had a handicap-accessible bathroom, but the shower drain was clogged, causing water to backflow into the bathroom and the room entrance. Maintenance came quickly and unclogged the drain, but the floor still got wet. I don’t prefer having a handicap-accessible bathroom because the floor gets wet even with a towel on it. I had to call maintenance again because the showerhead hose came off, and I had to get a replacement. Maintenance came quickly for that call as well. Finally, I wish the rooms had microwaves. I never understood how a hotel with restaurants doesn’t have microwaves in the rooms so people can reheat their leftovers. "

"the DUNKIN DONUTS was out off a lot of things, people one lady ordered a few things and they had no way to carry there coffee also out of creamers"

"Showboat should be much better by now with the arcade, waterpark, and condo upgrades—but it’s not. The investment clearly didn’t extend to the rooms. No coffee maker, outdated TVs, and $26 just to rent a microwave—things that used to be standard. Even parking is no longer included in the resort fee. Completely ridiculous."

"It was okay "

"Yes it was. "

"Clean room "

"Yes"

"Everything looked over worn. The rooms need to be renovated. The bed and pillows were comfortable. No security personnel before taking the elevators to the rooms. Upon taking a shower, we let the water run for about 10 minutes the water never got hot it stayed warm. when checking out they charged us more money than anticipated, because we booked with Expedia and they mentioned that if we booked ahead, we would not pay anything at the hotel. In other words, everything would be covered. When we checked out, they charged us an additional $45.00. I went to the check-out desk to dispute the charges the representative indicated that we did not read the fine print. Therefore, we had to pay that amount. It was unfair, because I read everything before making the reservation and we still had to pay the charges. "

"Yes "