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"The facilities were beautiful. Hotel room was clean, the restaurants and places to shop were great. The hotel staff was awful. The front desk staff was less than welcoming and absolutely put a damper on what was supposed to be a great weekend getaway. Paid for early check in, only to find out at noon (we arrived at 9am) that they gave us a room that is not the room that I paid for. Front desk told us that we had to leave that room and wait for “our room” to be ready. It’s now 2pm. We didn’t get to “our room” until 4pm and when we finally went to get the keys, she had the nerve to say, “Oh you used the kiosk. That’s why you got that room. Next time come and speak to someone at the front desk.” Housekeeping never showed up to clean the room and I had to call three times for clean towels."

"I loved this beautiful hotel. The front desk was very helpful and friendly. The room met our expectations and more. It was very spacious and with a huge shower and double sink. I will highly recommend this hotel. We will be back!"

"This is the worst hotel that I ever stayed at in Atlantic City! We came down for my Daughter’s B-day! The walls are dirty in the hotel; they call full size beds(Queen size beds); housekeepers don’t work overnight; they over charge for hotel deposit; housekeepers don’t clean the room well; staff don’t answer the phone for front desk/housekeeping; bathroom was dirty; housekeeper touched my exfoliate glove and put it on tub; the water park close at 7pm on Sunday’s, instead of 8pm; you have to give your ID to valet desk in order to get the luggage cart; when I asked for a Supervisor this morning at front desk; the agent claimed that the supervisor not coming in until 3pm, which every hotel supposed to have management on every shift; the tub clogged up twice; etc. I asked for roll on beds, which front desk said it was a fire hazard for two! Even 1 bed! I had to explain that the room had full size beds; not queens size beds!"

"We stayed for one night but would have liked to stay at least two. Was a great time and would like to visit again. Thank you"

"Dated and dirty. Terrible internet, things in room falling apart. The fridge smelled awful."

"We went up for quick overnite for concert at Count Basie . It was just a 15 minute walk. We had a nice lunch at the bar restaurant and went back for drinks after show. Food was good. The only thing I wished that I had booked a room with water view. There was also room service delivery for morning breakfast. The rooms were comfortable and clean. I just loved that the rooms had a Keurig and k cups in room. I plan on going back again:)"

"The rooms are always clean and cozy. The view is super nice but scary when high up."

"Great time "

"Was ok couldn't use hot tub pump was down"