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"Always good Custimer Service"

"Overall the stay was fine for 1-night. Was convenient to catch a morning flight out so why this hotel was chosen. Property is showing its age overall, I was missing towels from the room, the duvet cover was stained, etc. Just lots of issues starting to show. Wouldn't probably stay there again, but is not out of the question."

"I had to move rooms three times in three days, the AC kept breaking down, not good at all considering the weather. Food at the restaurants was ok, staff are very friendly and do try to help, it is not their fault that air conditioning in the rooms does not work. Will not recommend a stay here."

"Everything is above and beyond. "

"Everything was perfect when I was staying my trip."

"A great hotel for an overnighter. Very conveniently located to get to and from the airport."

"I always travel with Four Points Sheraton and while I'm traveling in Indonesia I booked mostly Four Points... right from the start we had issues with AC it didn't go lower then 23C.. all the usb plugs were not working, technician said it would take one hour this is unacceptable! I requested an upgrade to a junior suite that I would pay they told me the hotel is full, duty manager called me and offered same room but another floor again AC issues .. breakfast buffet not fresh pastries stale 👎"

"Good place for business travel, good rooms , good food"

"yes"