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Reviews of Fame Hotel Gading Serpong

2 out of 5
Fame Hotel Gading Serpong
Tivolli District Lot #3, Jl. Boulevard Gading Serpong, Gading Serpong, Banten

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 17 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Linda, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
My bedroom needed re-furbishing, particularily the shower
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

yosie, jakarta

nice for budget hotels.
near Bethsaida hospital. comfort just for 1 night.

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Vichelle

Disliked: Staff & service, property conditions & facilities
Patience needed!
Check in was fast and efficient. Our rooms AC did not work well. We waited fkr 30 min after our first phone call asking for a different room. They forgot as I had to call back a second time. They finally gave us another room with good AC. When we went to the breakfast buffet the next morning, they had cancelled our free buffet. So, he said I had to go to the front desk. The manager was too lazy to come tslk to me. The girl at the front desk said no free buffet. I said, I will go back up to my room and get the reservation. I took it to the front desk, she said sorry...but when we went to eat, he tried to stop us again! Humiliating as my husband was setting down with his food. Breakfast buffet was average but the chef doing the omelets and eggs had great difficulty. I recommend, if you want to stay here, pack you bag with patience!

8/10 Good

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotels.com clearly indicates room with breakfast, but was not stated upon booking, therefore not included. bad representation

6/10 Okay

Lim, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities
Small but clean room
Room is small but quite clean ,Wifi very slow and always cannot connect
Response from Agus Suparno on 29 Jun 2016
Dear Mr Lim Warmest greeting from Fame Hotel Gading Serpong. Thank you very much for your time to drop your review for us. We are so glad to hear about plus point in our room cleanliness. However, slow wifi connection became a challenged during your stay. Our IT team has aware about it and solid action has been taken to solve the issue. We wait your next visit and welcoming you again. Thank you very much and have a famous activity Regards, Agus Suparno – Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
hotel tryout
little bit different from the photos, small room and quite
Dear Traveler, Thank you for taking time to leave us a review following your recent stay in our hotel. It is unfortunate that our size of room not able to meet with your expectation, consider Fame Hotel Gading Serpong pointed as budget hotel with 2 stars hotels rank. We look forward to welcoming you back to our hotel and receive a much better experience in the near future. Sincerely yours, Agus Suparno – Front Office Manager

8/10 Good

Yunianto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

sabah, TXSAS USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice crew
Nice hotel Good service

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Small room and speak little english
Room small and staff speak little english. Service slow and always asking to pay for laundry when already inform the hotel that will pay after check out.

8/10 Good

Purb, Jakarta

Nice hotel for 25 US$
This hotel located at tangerang, 1 hour ride from jakarta. The room so small but comfort enough for 2 people. Breakfast very limited and not so good. Near to big shopping complex summarecon mall (about 1 mile). Our first room air cond not working then switch to another room that better.

8/10 Good

Christopher, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fame Hotel Experience
-the room was clean and neat -there's no gym and swimming pool -the restaurant's food was just okay -but the wifi connection speed was great (compared to other hotels in Indonesia)

8/10 Good

Dwika A R, Jakarta

Liked: Cleanliness, room comfort
Good
Check in 31 Okt and check out 1 Nov 2014

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice stay. Nice room layout, good ambience. Full of supporting facility: free wi fi, TV cable. Near hyperstore and city center.

8/10 Good

Roger, Auburn, AL, USA

Liked: Cleanliness, staff & service, room comfort
Good place
Room and bath worn, but clean. Staff very helpful. Great value for the price. Hospital and grocery store next door, very large mall 3-4 km away. On a main street but there doesn't seem to be public transport--lots of taxis, though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to revive
Staff, comfort, water pressure, and brekie were all great! Hectic traffic getting there though so what took 20 mins the next day took a few hours from the airport to the hotel the day before. Note to management; why not close off the shower so that the bathroom floor remains dry?

8/10 Good

henry, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds
good

8/10 Good

WP, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Beds
I like the shower and hot water.. i like the pillow.. comfy bed and pillow..

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

4/10 Poor

EMIKA

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

sunyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

sunyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

sunyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

sunyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비지니스로는 딱좋은 호텔
방이 아담해서 좋았으나 화장실사용이조금 불편했음, 너무 작음
Stayed 1 night in Jun 2020

8/10 Good

Youngsu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
마트가 바로 옆에 있는 호텔입니다
전반적으로 만족합니다 전망도 괞찮고 방은 넓지는 않으나 숙박하기엔 좋네요 조식도 괞챃네요 그리고 바로 옆에 마트가 있어 요긴하네요
Stayed 4 nights in Dec 2019

4/10 Poor

Laurence

Disliked: Cleanliness, property conditions & facilities
Lit confortable mais draps douteux à mon arrivée ! Couloirs très bruyants toute la journée et jusque tard le soir, tout au long du séjour.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

Novan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Indah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Recommend hotel

6/10 Okay

Richard, Tangerang

Lokasi bagus harga menarik
Design hotel menarik, kamar nya agak kecil

10/10 Excellent

Michael, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel yang sangat memuaskan.
Kamar hotel yang sanga bersih dan nyaman, harga yang saya dapatkan pun sungguh membuat puas. Lokasi hotelnya pun sangat strategis berdekatan dengan rumah sakit dan mall.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great value for nice hotel
Nice place for short stay. Will come back again another day!

10/10 Excellent

Sudarwanto, Yogyakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang Nyaman dan Menyenangkan
Dekat tempat berbelanja dan tempat makan, harga kompetitif sesuai budget, lokasi sangat stragegis.Boking via Hotels.com, proses check in cepat.

10/10 Excellent

FRITZ DAMANIK, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelayanan Memuaskan dan Lokasi Strategis
Hotel Fame Paramount Serpong sangat nyaman. Sarapannya lezat dan bervariasi setiap harinya. Para pegawai ramah dan siap membantu. Lokasinya juga strategis, berdampingan dengan Giant, sehingga memudahkan dalam membeli kebutuhan selama menginap. Bravo FAME !

8/10 Good

cyn, bsd

Liked: Cleanliness, staff & service
pas banget
Ni hotel pas banget deket summareon mall serpong , biasa belanja2 ... ukuran kamar juga pas tdk terlalu kecil dan besar , sarapan nya enak bangett + ada mini market biat jajan... ngga nyesel bisa menginap di fame..

6/10 Okay

WYZ, Tangerang

Liked: Cleanliness, staff & service, room comfort
kesan selama menginap disini biasa saja
kamar cukup nyaman, namun agak sempit...ragam pilihan untuk sarapan terbatas. lokasi hotel agak jauh dr gerbang gading serpong

8/10 Good

sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel murah dan bersih
Hotelnya bagus tetapi dindingnya tipis sehingga dapat mendengar suara dari kamar sebelah, susah tidur nyenyak krn berisik di lorong saat org buka tutup pintu