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Reviews of Zone by The Park Bani Park Jaipur

4.5 out of 5
Zone by The Park Bani Park Jaipur
Madhosingh Road, Bani Park, Jaipur, Rajasthan

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 12 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nandan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really an excellent stay for 2 nights with family. Rooms are neat and clean. Hotel staffs are very supportive. Velvet parking with delicious breakfast available. Couldn't explore the Bar lounge as my visit was to explore Jaipur city so mostly I was out in day time. Over experience is awesome. Strongly recommended place to stay in Jaipur.
Stayed 2 nights in Apr 2024

8/10 Good

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, though no balcony access. Breakfast is 7/10, local dining options are way better around hotel. Staff is courteous and guides very well of local tourist areas.
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Varun, We appreciate your feedback regarding your recent stay. It's wonderful to hear that you found our rooms spacious and that our staff provided helpful guidance about local attractions. We take your dining experience seriously and will use your rating to improve our breakfast offerings. We also understand that having a balcony can enhance the experience, and we will consider this for future improvements. We're glad you enjoyed the local dining options and hope they added positively to your stay. We hope to welcome you back and provide an even better experience on your next visit. Thanks & Regards

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is nice & clean. Kuldeep at morning & dinner buffet was amazing and very helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Jyoti, We're thrilled to hear your stay at our hotel met your expectations in terms of cleanliness and comfort. It's especially rewarding to know Kuldeep made a significant impact during your dining experiences at our morning and dinner buffets. His dedication to providing exceptional service reflects our team's commitment to guest satisfaction, and we'll make sure to pass along your compliments to him. We look forward to welcoming you back soon for another enjoyable stay. Thanks & Regards

10/10 Excellent

AMOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with excellent breakfast
Excellent breakfast
Stayed 1 night in Dec 2023
Response from ANAND SHEKHAWAT on 18 Dec 2023
Dear Guest, Greetings from Zone, Jaipur!!!! Thank you for choosing Zone Jaipur for your recent visit. Your kind appreciation of our services and living spaces motivates our entire team to drive our efforts to offer a value for money and memorable stay experience to all our guests. Looking forward to welcome you back on your next trip to the Pink City. Thanks & Regards.

4/10 Poor

Arun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is barely a 2 star hotel
Stayed 2 nights in Jul 2023
Response from General Manager on 16 Aug 2023
Dear Arun, We are deeply sorry to read that your experience did not match your expectations. Your feedback is much valued as it points us in the direction of potential improvements. We are constantly working to enhance our facilities and improve the guest experience, which cannot be achieved without valuable reviews like yours. We kindly ask you to share more about your concerns so that we can gain a deeper understanding of the areas we need to address. Every feedback is a chance for us to grow and we sincerely appreciate your candid critique. We truly hope you decide to give us another opportunity in the future, we would be thrilled to turn your good stay into an excellent one.

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the stay at this hotel , was value for the money paid , breakfast was excellent staff was great
Stayed 3 nights in Apr 2022

6/10 Okay

Saurabh

Liked: Room comfort
Stayed 1 night in May 2021

10/10 Excellent

GAGAN

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2021

4/10 Poor

Mohammad

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not upto the mark
So so. Not upto the mark.
Stayed 1 night in Mar 2021

6/10 Okay

Meenakshi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Average place
The hotel was not value for money. The bathroom door was not working and that was the downside. Food was ok but room service was not
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant staff very accomodating,friendly and beautiful natured people. Position of hotel a little far from shopping you need a tuk tuk to get around they need to change the whole area into more tourist area though as it's all hotels with no shopping around.Every where in Jaipur things have big distance it's too spread out.over er all a nice stay though.
Stayed 5 nights in Jan 2020

6/10 Okay

SivaG

Travelled with family
Liked: Staff & service
Good Breakfast. Rooms are small . The sofa in the room is full of stains. The shower head in the bathroom is broken
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Restaurant staff is very friendly. Room Charges were different than Expedia quotes. WiFi was very slow. Room size small
Stayed 3 nights in Dec 2019

8/10 Good

Amberlyn, Kuala Lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and breakfast was good. About 10 to 15 min to Hawa Mahal or Bapu Market by Uber at 100 rupees. The location is away from busy area. Will come back to this hotel for next Jaipur visit!
Stayed 1 night in Nov 2019

10/10 Excellent

Charlotte

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool was great!, Very friendly, polite & helpful staff. Close to several attractions.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
It was a decent place to stay. Convenient to most tourist attractions
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Front desk asked for a full payment before check-in, just like a cheap OYO hotel or low class lodge. Staff was not trained properly, once we had to call like 3 times just for drinking water and when it came the guy very casually said that he "forgot". Not much parking space either, their valet will just park your cars outside the hotel. We had specifically mentioned we need a non-smoking room. And we were still given a room filled with smell of smoke. When we told the guy that we asked for non-smoking room specifically at the time of booking via Expedia then the guy says it's ok Sir you don't smoke. What kind of dumb stupid answer is that. Reason one asks for non-smoking room is that because someone can't stand smell of smoke. Finally we asked for room air freshener to be sprayed and we had to ask for same several times each day. One day AFTER room was cleaned we found that stained bed sheet has been put over the bed. I mean seriously at least while cleaning staff could not even check the bed sheet they are putting on. But thankfully it was promptly replaced. Hotel location is good and close by all Jaipur old city attractions. Overall, we feel it is overpriced for what it offers, but then most of Jaipur hotels are overpriced during December-February period.
Stayed 2 nights in Dec 2018
Response from Anand on 26 Dec 2018
Dear Ma'am/Sir Hi, Thank you for sharing your valuable feedback and we have noted your points and raised to concern department. We look forward to serve you again. Thanks & Regards, Anand Shekhawat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Aimee

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, reception staff not helpful
The hotel is decent but the area is not great. I think that's normal for Jaipur but there was nowhere to go from the hotel by foot. The restaurant staff was lovely but the front desk staff was a different story. We asked them about times, distances, various tourist questions for local attractions and they were useless. But they did always recommend we book their hotel car. It's a decent place to stay but don't expect any help in planning your activities or even giving you basic information.
Stayed 5 nights in Feb 2018

6/10 Okay

Vishnu

Liked: Staff & service
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Loved this place!
Very nice and comfortable. Excellent breakfast, decent service. Excellent value. Across from a small market/convenience store. Plan to uber or take an auto to any sights though, this is not walking distance. Highly recommend.
Stayed 2 nights in Mar 2018

8/10 Good

Ishai

Liked: Staff & service
For the price I expected more but it’s fine
In Indian terms it’s a good hotel. The room was comfortable and in pretty good shape. There is a problem with the hot water which you can find only every second day :) The breakfast buffet is nice and good, the staff is friendly. The location isn’t the best but it seems that there is no such thing as good location in Jaipur since you have to take a cab/Rikscha everywhere.
Stayed 3 nights in Jan 2018

2/10 Terrible

Blue Skies

Disliked: Staff & service, property conditions & facilities
NOT a 5 star!
Pool down "for maintenance", but no work is being done. No spa services available b/c no staff are there. Driver hired from hotel tried to get us to hire his "friend" as a guide, then left us where we did not ask to be dropped!!!!! Very expensive, especially alcohol (38% taxes). Only saving grace....the rooms were reasonably comfortable. I WOULD NOT RECOMMEND THIS HOTEL!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
Room size and amenities was excellent. Car parking space was wanting. Was on first floor and it was Noisy due to non stop chattering by help /staff in the 2 wheeler parking area below the room.
Stayed 2 nights in Nov 2017

6/10 Okay

Pascal, Ottawa, ON

OK / Average
This hotel was very average in comparison to other hotels we stayed at in India. Not horrible but don't expect too much either. Staff were OK but not that helpful. After checking in we asked hotel staff about things to do and see in Jaipur (which they had trouble identifying), then we asked to point out the hotel location on the city map (which they couldn't even do)... Also asked for 2 room keys since we were two and wanted to go out on our separate ways but they told us they couldn't give us 2 keys (not sure if they couldn't or just didn't want to). Location is OK, short tuktuk or taxi ride from City Centre but far to walk from. Wifi was very spotty. Breakfast was OK in the mornings. The room was nicely decorated but starting to get old and dirty.. the couch in our room was stained and needed replacement (I wouldn't sit or lay down on it). We didn't pay that much though so I guess you should expect what you pay for.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with good rooms & tasty breakfast
Spacious rooms, well designed hotel, nice variety of breakfast items, overall wonderful hotel. Will definitely stay here again next time I visit Jaipur.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice and staff was good. Food is nice but too expensive. Service is little slow.
Stayed 3 nights in Jul 2017

10/10 Excellent

anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely time
the hotels is well connected and is in the middle of the most happening areas in the town. i really liked the cost of package i got which was a steal considering that this was at least a thousand ruppes cheaper than the closest hotel price. my son and i has a good time n the pool, though small was perfect for him and me. also the staff was helpful and courteous which makes a big difference in your overall stay. minor glitches not worth mentioning. in whole had a lovely time in jaipur.
Stayed 2 nights in May 2017

8/10 Good

Shawn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
Really good hotel, modern and clean, attentive staff, very nice rooms, great restaurant. Short autocar ride to old Jaipur. Only down side is wifi is not the greatest due to sporadic connection

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel

10/10 Excellent

ravi r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

M & M, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with it all!
My husband and I recently spent three nights at this hotel and we really enjoyed out stay. The hotel staff were very friendly (especially at the front desk and on the rooftop terrace), the food was delicious, and our room was clean and comfortable. We really enjoyed relaxing on the rooftop after our busy days sightseeing and shopping, and although we didn't use it, there was a beautiful pool as well!

4/10 Poor

Verified traveller

Disliked: Room comfort
Place to crash
I stayed here for 2 nights, in my experience, it was okay-ish, not too fancy, rooms were small, no bath tub in washroom, room service and staff were okay. Rooftop was not accessible either. Not a place to re-visit, an overall average experience. Good, if you're looking for a place to crash.

8/10 Good

Syed, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We had booked four rooms for 2 days. We were a party of 10. The Sales Manager Mr. Qureshi was very helpful during the check in and promptly provided us additional beds in the two rooms with triple occupancy (for additional cost which was reasonable). The food variety at breakfast was good and Mr. Qureshi also explained us the must see places the following morning as we had only one full day in Jaipur. Overall it was a decent place with all the comforts required for a big family. The neighborhood had a good eatery at a 5 minute walk which was open pretty late in the evening.

10/10 Excellent

Vinod, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice stay

2/10 Terrible

Suresh Daga, Chennai

Disliked: Staff & service
Book At Your Own Risk
A fully paid for booking was not honored by this hotel and I was shunted to another hotel in some obscure location. What is the point of searching for a hotel, making a reservation and paying for it in advance when you are not given a room on arrival and are transferred to another hotel??? I would never again book on expedia or book this hotel.

10/10 Excellent

Vineet, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good hotel.. Highly recommended
Excellent hospitality & delicious food

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
In overall, the hotel is good. The room is clean, breakfast is ok
Stayed 2 nights in Jan 2019
Response from Ravinder Singh on 14 Mar 2019
Dear Ma'am/Sir. Hi. Thank you for your valuable feedback.It was pleasure to serve you and we look forward to welcome you back and serve you again in future. With Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo
Stayed 3 nights in Aug 2018

8/10 Good

Ragna

Liked: Cleanliness, property conditions & facilities, room comfort
Would have preferred to stay somewhere more central, but hotel was good. The service was not great thought.

6/10 Okay

Michael, Barcelona

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nada fuera de este mundo pero relación calidad precio bastante bien. Ubicado en una zona más residencial y tranquilo que la zona turística de la Pink City. Práctico si tienes que ir a la estación de tren.
Stayed 1 night in Mar 2018

10/10 Excellent

ANALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso
El personal muy servicial, tiene un restaurante que se come muy bien a precios convenientes, frente al hotel hay un supermercado
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes westliches Hotel
Das Zone ist ein sehr gutes Hotel in Jaipur! Alles war tiptop sauber, guter Service, lecker Essen mit Continental breakfast aber auch typisch indischen Spezialitäten, schöner Pool auf dem Rooftop und nette kleine Bar auf dem Dach! Alles in allem top!

10/10 Excellent

marina, Catanduva SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Hotel excelente, confortável, com um staff super atencioso. O quarto era grande, com 2 camas, uma delas gigante! Limpeza boa. Café da manhã bom também, porém com predomínio de comidas típicas. Era possível também pedir omelete. A localização era boa, como tudo na India, fixa no meio do caos. Recomendo.

10/10 Excellent

Luca, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo albergo vicino al centro.
Hotel di nuova concezione, inaugurato appena 8 mesi fa, che include camere ben arredate e bagni molto ampi. La nostra camera (tripla) aveva poco spazio perché si tratta sostanzialmente di una matrimoniale alla quale è permanentemente aggiunto un letto singolo. La camera è molto pulita e il personale cortese. Il ristorante è piccolo e si trova al piano terra, vicino il welcome desk. La scelta di cibi è discreta e la qualità generalmente buona.

10/10 Excellent

Cristiano, Brasília-DF Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima surpresa na Índia!
O hotel ZONE é super novo e muito bem decorado. O quarto é ótimo, com tudo muito bem cuidado e pensado. Fiquei muito supreso com a qualidade do hotel e do atendimento. Tudo excelente mesmo. Decoração da área do café da manhã e recepção também chama muita atenção. Muito bom gosto. Indico bastante este hotel para que visitar Jaipur, até porque eles oferecem um ótimo preço e surpreendem na entrega dos serviços.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
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