Title: AC Hotel Jacksonville St Johns Town Center Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=99777110&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # AC Hotel Jacksonville St Johns Town Center Travelers can relax poolside or tackle work projects at nearby coworking spaces while enjoying direct access to upscale shopping opportunities ## Photo gallery for AC Hotel Jacksonville St Johns Town Center ![Lounge - AC Hotel Jacksonville St Johns Town Center (Jacksonville)](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/335b1fee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - AC Hotel Jacksonville St Johns Town Center (Jacksonville)](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/5740568d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - AC Hotel Jacksonville St Johns Town Center (Jacksonville)](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/w4000h2663x0y4-b90721a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - AC Hotel Jacksonville St Johns Town Center (Jacksonville)](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/fba2ad11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - AC Hotel Jacksonville St Johns Town Center (Jacksonville)](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/be234916.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Jacksonville's center, AC Hotel St Johns Town Center is a lively base for visitors. Enjoy the outdoor pool deck, browse the on-site mall, or grab coffee at the café. The property offers free public WiFi and laundry facilities, features praised for their practicality. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £168 includes taxes & fees 19 Jan - 20 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99777110&PinnedHotelID=99777110&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Room, 1 King Bed with Sofa bed ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/9eaa204b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed 10.0 Exceptional 5 reviews ### Highlights Air conditioning Flat-screen TV Sofa bed - double Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker - City view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/6e78a218.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker Mobile key entry - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, Multiple Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/b0cb6888.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds ### Highlights Air conditioning Flat-screen TV Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker Mobile key entry - City view - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/9eaa204b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed 9.6 Exceptional 15 reviews ### Highlights Air conditioning Flat-screen TV Sofa bed - double Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker - City view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/6e78a218.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker Mobile key entry - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, Multiple Beds ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/b0cb6888.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker Mobile key entry - City view - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/de98e8ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Air conditioning Flat-screen TV Sofa bed - double Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/100000000/99780000/99777200/99777110/de98e8ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower) ### Highlights Air conditioning Flat-screen TV Sofa bed - double Rainfall showerhead Hairdryer Private bathroom Free bottled water Coffee/tea maker - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2400000/2392300/2392277/w6716h4480x0y0-c9dc526d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Jacksonville-Deerwood Park by IHG Southside - Pool - Hot tub - Pet-friendly - Parking included 9.2 Wonderful 1,000 reviews £107 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Jacksonville-Hotels-Hotel-Indigo-Jacksonville-Deerwood-Park.h2392277.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=0322d966-9bce-41f4-b621-3e3f2b610dec&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1980000/1971500/1971479/w3997h2667x0y0-57e42640_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Jacksonville Hotel Southside - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £114 includes taxes & fees 23 Jan - 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Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.4 Very good 1,000 reviews £90 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Jacksonville-Hotels-Hilton-Garden-Inn-Jacksonville-Downtown-Southbank.h2710499.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=0322d966-9bce-41f4-b621-3e3f2b610dec&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-AC-Hotel-Jacksonville-ST-Johns-Town-CTR.h99777110.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-AC-Hotel-Jacksonville-ST-Johns-Town-CTR.h99777110.Hotel-Information) ## About the area Located in Southside, a neighbourhood in Jacksonville, AC Hotel Jacksonville St Johns Town Center is near the airport and near a boardwalk. The area's natural beauty can be seen at Timucuan Ecological & Historical Preserve and Dutton Island Preserve, while Daily's Place and Metropolitan Park are cultural highlights. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Spend some time exploring the area's activities, including winery tours. [Visit our Jacksonville travel guide](https://www.expedia.co.uk/Jacksonville.dx602997) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25364%2C-81.52323&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7UPl-5dnf--ScjYy6XXT1S4vejw=) 5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246 ### What's nearby - St. Johns Town Center \- 1 min walk \- 0.0 miles - Topgolf \- 19 min walk \- 1.0 mile - University of North Florida \- 1 min drive \- 0.7 miles - Mayo Clinic Florida \- 7 min drive \- 6.3 miles - Jacksonville Naval Air Station \- 23 min drive \- 23.3 miles ### Getting around - Jacksonville Station - 24 min drive - Jacksonville International Airport (JAX) - 31 min drive ### Restaurants - ‪The Cheesecake Factory - ‬10 min walk - ‪Ted's Montana Grill - ‬10 min walk - ‪P.F. Chang's China Bistro - ‬11 min walk - ‪Maggiano's - ‬9 min walk - ‪Shake Shack - ‬9 min walk ## About this property ### AC Hotel Jacksonville St Johns Town Center Hotel near St. Johns Town Center Consider a stay at AC Hotel Jacksonville St Johns Town Center and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Full breakfast (surcharge), smoke-free property and a front desk safe - A 24-hour front desk, a lift and a nature reserve Room features All 118 rooms offer comforts such as air conditioning, as well as amenities such as free bottled water. More amenities include: - Bathrooms with rainfall showers and free toiletries - 55-inch flat-screen TVs with premium channels - Coffee/tea makers and housekeeping ## Similar properties ![Sports facility](https://images.trvl-media.com/lodging/30000000/29850000/29846500/29846486/130353e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Jacksonville / St. Johns Town Center Southside - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £114 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=29846486&PinnedHotelID=29846486&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3980000/3975900/3975804/421ead31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Jacksonville Tapestry Park Southside - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,002 reviews £106 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=3975804&PinnedHotelID=3975804&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/21000000/20880000/20875400/20875355/7320cfae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Jacksonville St Johns Town Center Southside - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 846 reviews £100 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=20875355&PinnedHotelID=20875355&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2400000/2392300/2392277/w6716h4480x0y0-c9dc526d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Jacksonville-Deerwood Park by IHG Southside - Pool - Hot tub - Pet-friendly - Parking included 9.2 Wonderful 1,000 reviews £107 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=2392277&PinnedHotelID=2392277&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/34000000/33380000/33377800/33377729/bc3717c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Jacksonville-South/St. Johns Town Ctr Southside - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.0 Wonderful 344 reviews £101 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=33377729&PinnedHotelID=33377729&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1980000/1971500/1971479/d15a0cae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Jacksonville Hotel Southside - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £114 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1971479&PinnedHotelID=1971479&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/14100/14060/c70828d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Jacksonville Southside - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 930 reviews £134 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=14060&PinnedHotelID=14060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34420000/34413500/34413457/3cc4947f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Jacksonville - Town Center by IHG Southside - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 1,010 reviews £111 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=34413457&PinnedHotelID=34413457&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/60000000/59850000/59846400/59846313/b5b95b3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn By Marriott Jacksonville - Mayo Clinic Area Isle of Palms - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 450 reviews £159 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=59846313&PinnedHotelID=59846313&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1210000/1209300/1209284/0a40aed1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. Southside - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 1,000 reviews £96 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1209284&PinnedHotelID=1209284&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 24-hour gym - Outdoor pool - Shopping centre ### Family friendly - Fenced pool - Laundry facilities - Outdoor pool - Pool gate - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request - Proposal/romance packages ### Business services - 3 meeting rooms - Computer station - Coworking space ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Smooth flooring in public areas - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - Banquet hall - Built in 2024 - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning - Iron/ironing board - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately USD 22 per person - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as AC BY Marriott Jacksonville AC Hotel Jacksonville ST Johns Town CTR AC Hotel Jacksonville St Johns Town Center Hotel AC Hotel Jacksonville St Johns Town Center Jacksonville AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville ## Frequently asked questions ### Does AC Hotel Jacksonville St Johns Town Center have a pool? ### How much does it cost to stay at AC Hotel Jacksonville St Johns Town Center? ### Is AC Hotel Jacksonville St Johns Town Center pet-friendly? ### How much is parking at AC Hotel Jacksonville St Johns Town Center? ### What time is check-in at AC Hotel Jacksonville St Johns Town Center? ### What time is check-out at AC Hotel Jacksonville St Johns Town Center? ### Where is AC Hotel Jacksonville St Johns Town Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## AC Hotel Jacksonville St Johns Town Center Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 133 8 - Good 24 6 - Okay 9 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Robert 15 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was excellent...highly recommend this Hotel ##### Robert Stayed 1 night in Nov 2025 ### 8/10 Good #### Tracy 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and comfortable. The place was beautiful. Can hear some noise around and in hotel but not to bad. Staff were very nice. ##### Tracy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Pamela 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, quiet, professional ##### Pamela Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### robert 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Convenient for UNF ##### robert Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Suzanne 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with excellent staff ##### Suzanne Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Lorelei 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, staff was amazing, close to shops, restaurants and I-75 ##### Lorelei Stayed 1 night in Sep 2025 ### 4/10 Poor #### RICHARD 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Although property was nice ,the sound proofing from room to room and between floors needs some serious attention . All we heard was the cattle above us . When called front desk about the serious noise issue all they said was sorry and didn’t offer anything in return . Definetly wasn’t worth using my Expedia points or key cash . Wish would’ve stayed somewhere else. ##### RICHARD Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Michael 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome stay ##### Michael Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jay 23 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Jay Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kadaysha 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very nice. The room we chose was very spacious and clean. The team was also very nice and welcoming. Whenever we are in the Jacksonville area we will always make this hotel our stay. ##### Kadaysha Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alan 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay. The two things I would mention: 1) had a lot of trouble with the WiFi and 2) I wish you had a small coffee / espresso stand for breakfast like the one in the Scottsdale AC hotel. Thank you to all of the hard-working staff! ##### Alan Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Tom 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, easy in/out, nice facilities and plenty to do in the area. ##### Tom Stayed 2 nights in Mar 2025 ### 8/10 Good #### Analia 5 Aug 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service Nice area ##### Analia Stayed 1 night in Aug 2025 ### 8/10 Good #### Stephen 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, great close to the best shops and dining in Town center. ##### Stephen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tyrone 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel Best hotel experience I’ve ever had in Jacksonville!! ##### Tyrone Stayed 1 night in Jun 2025 ### 8/10 Good #### Albina 12 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Every thing was fine, lobby was amazing ##### Albina Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### emily 27 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Weekend Get Away The room was great. Clean and had everything one would need. Front desk staff were very nice and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/028bc1c9-3c1c-46b9-91cd-927266b8a9a5-1753658842518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### emily Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Christopher 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay ##### Christopher Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Cesar 26 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel looks great and is located in the middle of many shopping and dining options. The staff is friendly and the check-in process was quick and easy. ##### Cesar Stayed 1 night in May 2025 ### 10/10 Excellent #### Patrick 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean! Spotless enjoyed my stay. ##### Patrick Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yadira 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderfull hotel ##### Yadira Stayed 2 nights in Apr 2025 ### 8/10 Good #### Samantha 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. Wish there was a coffee bar with grab and go breakfast items. ##### Samantha Stayed 1 night in May 2025 ### 8/10 Good #### JT 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed It was a brief overnight stay the staff with friendly and courteous ##### JT Stayed 1 night in Jun 2025 ### 8/10 Good #### Dorothy 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was fairly new and modern with a different look but I did not get that Wow factor when I walked into the hotel. Lobby was sizable and it was close to the event that my husband had to go to. Shopping area was also walkable. There were a lot of restaurants near by outside of the hotel. ##### Dorothy Stayed 2 nights in Sep 2025 ### 8/10 Good #### RENEE MARIE 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just one comment. Shower is slippery since it’s vinyl. I almost fall in the shower especially when I was soaping. They need to check there showers for safety hazards maybe need non slid coating or something. Over all place is nice and comfy. ##### RENEE MARIE Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Universal's Endless Summer Resort - Surfside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information) > > [Hyatt Place Tampa Downtown](https://www.expedia.co.uk/Tampa-Hotels-Hyatt-Place-Tampa-Downtown.h59632755.Hotel-Information) > > [Loews Miami Beach Hotel – South Beach](https://www.expedia.co.uk/Miami-Hotels-Loews-Miami-Beach-Hotel-South-Beach.h81223.Hotel-Information) > > [1 Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information) > > [Southernmost Beach Resort and Guesthouses](https://www.expedia.co.uk/Key-West-Hotels-Southernmost-Beach-Resort.h863329.Hotel-Information) > > [Bentley Hotel South Beach](https://www.expedia.co.uk/Miami-Hotels-Bentley-Hotel-South-Beach.h120299.Hotel-Information) > > [Esmé Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Esme-Miami-Beach.h58072094.Hotel-Information) > > [Holiday Inn Club Vacations at Orange Lake Resort by IHG](https://www.expedia.co.uk/Orlando-Hotels-Holiday-Inn-Club-Vacations-At-Orange-Lake-Resort.h6315.Hotel-Information) > > [Universal's Endless Summer Resort - Dockside Inn and Suites](https://www.expedia.co.uk/Orlando-Hotels-Universals-Endless-Summer-Dockside-Inn-Suites.h33770341.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [DoubleTree by Hilton at the Entrance to Universal Orlando](https://www.expedia.co.uk/Orlando-Hotels-DoubleTree-By-Hilton-At-The-Entrance-To-Universal-Orlando.h5398.Hotel-Information) > > [UMA House by Yurbban South Beach](https://www.expedia.co.uk/Miami-Hotels-UMA-House-By-Yurbban-South-Beach.h74778624.Hotel-Information) > > [Universal's Cabana Bay Beach Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information) > > [Magic Village Views Trademark Collection by Wyndham](https://www.expedia.co.uk/Orlando-Hotels-Magic-Village-Views-Trademark-Collection-By-Wyndham.h36882728.Hotel-Information) > > [Hyatt House Naples/5th Avenue](https://www.expedia.co.uk/Naples-Hotels-Hyatt-House-Naples5th-Avenue.h12805323.Hotel-Information) > > [LaPlaya Beach & Golf Resort - A Noble House Resort](https://www.expedia.co.uk/Naples-Hotels-LaPlaya-Beach-Golf-Resort-A-Noble-House-Resort.h25199.Hotel-Information) > > [The Shire at West Haven 101](https://www.expedia.co.uk/Orlando-Hotels-The-Shire-At-West-Haven-101.h35790310.Hotel-Information) > > [Kimpton EPIC Hotel by IHG](https://www.expedia.co.uk/Miami-Hotels-Kimpton-EPIC-Hotel.h2237168.Hotel-Information) > > [DoubleTree by Hilton Hotel Jacksonville Riverfront](https://www.expedia.co.uk/Jacksonville-Hotels-DoubleTree-By-Hilton-Hotel-Jacksonville-Riverfront.h40756.Hotel-Information) > > [The Seagate Hotel, Golf & Beach Club, Autograph Collection](https://www.expedia.co.uk/Delray-Beach-Hotels-The-Seagate-Hotel-Spa.h2803783.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [Fontainebleau Sorrento Oceanview Junior Suite](https://www.expedia.co.uk/Miami-Hotels-Fontainebleau-Sorrento-Oceanview-Junior-Suite-With-Free-Parking.h29618894.Hotel-Information) > > [Sunset Key Cottages](https://www.expedia.co.uk/Key-West-Hotels-Sunset-Key-Cottages.h17456804.Hotel-Information) > > [Universal’s Loews Portofino Bay Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Portofino-Bay-Hotel.h201033.Hotel-Information) > > [Universal's Hard Rock Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Hard-Rock-Hotel.h485506.Hotel-Information) > > [Universal’s Loews Royal Pacific Resort](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Royal-Pacific-Resort.h856706.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Sawgrass Marriott Golf Resort & Spa](https://www.expedia.co.uk/Jacksonville-Hotels-Sawgrass-Marriott-Golf-Resort-Spa.h13621.Hotel-Information) > > [Universal's Aventura Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Aventura-Hotel.h18352896.Hotel-Information) ---