Title: Grand Star Hotel Bosphorus & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1178762&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Star Hotel Bosphorus & Spa Upscale Istanbul retreat offers two restaurants and indoor pool for relaxation after exploring the city's vibrant streets ## Photo gallery for Grand Star Hotel Bosphorus & Spa ![Lobby lounge - Grand Star Hotel Bosphorus & Spa (Istanbul)](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/64ba8bc3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Grand Star Hotel Bosphorus & Spa (Istanbul)](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/6e178f87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (TRY 350 per person) - Grand Star Hotel Bosphorus & Spa (Istanbul)](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/46479d4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Grand Star Hotel Bosphorus & Spa (Istanbul)](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/5960ab22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio | Premium bedding, minibar, in-room safe, desk - Grand Star Hotel Bosphorus & Spa (Istanbul)](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/5661a99b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Star Hotel Bosphorus & Spa in Istanbul offers a peaceful haven with an indoor pool, sauna, garden views, two restaurants, and a coffee shop. Enjoy free in-room WiFi, hair salon services, and a helpful concierge to explore nearby Istiklal Avenue. ## Reviews 5.4 ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1178762&PinnedHotelID=1178762&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Standard Double or Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/84e11fc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Hairdryer Private bathroom - 226 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Superior Double or Twin Room City View ![Superior Double or Twin Room City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/169ce472.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room City View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Hairdryer Private bathroom - Garden view - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Sea View Room with Balcony ![Superior Sea View Room with Balcony | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/b62cf633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sea View Room with Balcony ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Hairdryer - Sea view - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 2 Single Beds ### View all photos for Superior Double or Twin Sea View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/2cdaddd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Sea View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Hairdryer Private bathroom - Sea view - 269 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Sea View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/4908b23c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Connecting Rooms, Sea View ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding - Sea view - 2 bedrooms - Sleeps 5 - 1 Double Bed and 3 Single Beds ### View all photos for Triple Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/dcd80b2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Hairdryer Private bathroom - 301 sq ft - Sleeps 3 - 3 Single Beds OR 1 Double Bed and 1 Single Bed ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/9dde99e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Heating Connecting rooms available Free rollaway/extra beds Flat-screen TV - 301 sq ft - Sleeps 4 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Deluxe Studio ![Deluxe Studio | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/f7956fd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Hairdryer - 538 sq ft - Sleeps 5 - 2 Queen Beds and 1 Single Bed ### View all photos for Deluxe Suite ![Deluxe Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/fec9399a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV - Sea view - 500 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Club Double or Twin Room, 1 Double or 2 Single Beds, Ground Floor ![Club Double or Twin Room, 1 Double or 2 Single Beds, Ground Floor | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/bf4e434f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double or Twin Room, 1 Double or 2 Single Beds, Ground Floor ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding Separate bedroom Hairdryer - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Club basement connection room ![Club basement connection room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1178800/1178762/f69591ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club basement connection room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Premium bedding 2 bedrooms Hairdryer - 431 sq ft - 2 bedrooms - Sleeps 5 - 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Check-in/check-out kiosk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1190000/1181300/1181264/51276415_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Elite World Istanbul Taksim Taksim - Pool - Spa - Parking included - Free Wi-Fi 8.2 Very good 905 reviews £71 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-Elite-World-Istanbul-Taksim.h1181264.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d7b37d0c-8254-4b5f-8ea0-2df8e3c446f9&top_cur=GBP) Ad ![Food and drink](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1650000/1640800/1640764/28d34738_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Legacy Ottoman Hotel Istanbul City Center - 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MGallery Collection Taksim - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 964 reviews £74 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-The-Artisan-Istanbul-MGallery.h6512883.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d7b37d0c-8254-4b5f-8ea0-2df8e3c446f9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Grand-Star-Hotel-Bosphorus.h1178762.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Grand-Star-Hotel-Bosphorus.h1178762.Hotel-Information) ## About the area Located in Taksim neighbourhood, Grand Star Hotel Bosphorus & Spa is connected to a railway/underground station. Kadıköy Port and Ataköy Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bosphorus and Florya Beach. Istanbul Expo Center and Zorlu Performing Arts Center are also worth visiting. [Visit our Istanbul travel guide](https://www.expedia.co.uk/Istanbul.dx178267) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.03661%2C28.98561&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=59dTk1V9toyQBK9J14nroCGJK-Q=) Siraselviler Cadessi No: 45/1 Taksim, Istanbul, Istanbul, 34437 ### What's nearby - ![Istanbul_TaksimSquare_508029_05](https://images.trvl-media.com/place/508029/cb8c6773-7f0a-4b7e-976d-404b5222c5d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Taksim Square 1 min walk \- 0.1 miles - ![Istanbul_IstiklalAvenue_6067969_04](https://images.trvl-media.com/place/6067969/a1e60300-dbd6-499c-bbd1-3e2b19284e0e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Istiklal Avenue 2 min walk \- 0.1 miles - ![Bosphorus featuring a monument, a bay or harbor and a bridge](https://images.trvl-media.com/place/6358978/df94e7c4-ce30-4c8d-88b3-61ae56c31c37.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bosphorus 8 min walk \- 0.5 miles - ![View from Galataport overlooking Bosphorus strait with sailing ferry boat and Topkapi Palace in the far end before sunset, Istanbul, Turkey](https://images.trvl-media.com/place/719875403831975936/40b2b79b-5a9e-412f-8abe-21b3b10002f8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Galataport 12 min walk \- 0.6 miles - ![Dolmabahce Palace](https://images.trvl-media.com/place/501274/b16f95d1-8881-4e14-b643-1fe9bd271875.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dolmabahçe Palace 12 min walk \- 0.7 miles ### Getting around - Taksim Station 1 min walk - Beyoglu Station 19 min walk - Istanbul (IST) 46 min drive ### Restaurants - Starbucks 1 min walk - Kızılkayalar 1 min walk - Hafız Mustafa 1864 1 min walk - The Marmara Taksim Lobby Lounge 1 min walk - Faruk Güllüoğlu 1 min walk ## About this property ### Grand Star Hotel Bosphorus & Spa Upscale hotel near Taksim Square Close to Istiklal Avenue and Galataport, Grand Star Hotel Bosphorus & Spa provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services. Other perks at this hotel include: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift - Concierge services, luggage storage and 2 meeting rooms - A ballroom, tour/ticket information and a 24-hour front desk Room features All 118 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and desk chairs. Other amenities include: - Showers, hairdryers and shampoo - 23-inch flat-screen TVs with premium channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/526900/526815/2c97dd6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Sides Taksim Lion Hotel&Spa Taksim - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 133 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=526815&PinnedHotelID=526815&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/111000000/110960000/110955900/110955831/4d51c6be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Brn Hotel Taksim Taksim - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 8.0 Very good 25 reviews £19 includes taxes & fees 14 Mar - 15 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=110955831&PinnedHotelID=110955831&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2010000/2001500/2001408/a72a5e6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Titanic City Taksim Taksim - 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No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: TRY 350 for adults and TRY 350 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Hosted evening meal available daily for a fee of TRY 100; reservation required ### Restaurants on site - AQUA - DION ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 2 meeting rooms - 24-hour business centre ### Outdoors - Garden - Terrace ### Spa - 3 treatment rooms - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Hardwood flooring in room - Lift ### More - 1 building - 7 floors - Ballroom - Banquet hall - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 23-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for TRY 30.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately TRY 350 for adults and from TRY 350 for children - Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 5) - Rollaway bed fee: TRY 30.0 per day - Hosted evening meal: TRY 100 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 9040 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 5 years old are not allowed in the swimming pool or hot tub, and guests under 13 years old are only allowed in the swimming pool and hot tub with adult supervision ### Property is also known as Grand Hotel Star Grand Star Hotel Grand Star Istanbul Hotel Grand Star Hotel Grand Star Istanbul Star Grand Hotel Grand Star Hotel Bosphorus Istanbul Grand Star Hotel Bosphorus Grand Star Bosphorus Istanbul Grand Star Bosphorus Grand Star Istanbul Grand Star Hotel Bosphorus Star Bosphorus & Spa Istanbul Grand Star Hotel Bosphorus Spa Grand Star Hotel Bosphorus & Spa Hotel Grand Star Hotel Bosphorus & Spa Istanbul Grand Star Hotel Bosphorus & Spa Hotel Istanbul ## Frequently asked questions ### Is Grand Star Hotel Bosphorus & Spa pet-friendly? ### How much is parking at Grand Star Hotel Bosphorus & Spa? ### What time is check-in at Grand Star Hotel Bosphorus & Spa? ### What time is check-out at Grand Star Hotel Bosphorus & Spa? ### Does Grand Star Hotel Bosphorus & Spa provide a shuttle to the airport? ### Where is Grand Star Hotel Bosphorus & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Star Hotel Bosphorus & Spa Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 5.6 Amenities ### 5.0 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 11 8 - Good 16 6 - Okay 7 4 - Poor 9 2 - Terrible 27 ## Reviews ### 8/10 Good #### Ali 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were spacious and location was great ##### Ali Stayed 3 nights in Jun 2025 ### 8/10 Good #### Arash 23 Jun 2025 Acceptable service and breakfast, reception with Persian and English conversation skills and good guidance and assistance, recommendable hotel considering the price ##### Arash Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Mohamed 21 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Istanbul Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised. ##### Mohamed Stayed 6 nights in Sep 2025 ### 8/10 Good #### Hanan 5 May 2025 Liked: Cleanliness, staff & service, amenities I was in an underground room, the stay was nice and the staff was welcoming and gentle. I had a problem with the smell in the bathroom. ##### Hanan Stayed 4 nights in Apr 2025 ### 8/10 Good #### Amin 12 Oct 2025 Liked: Cleanliness, amenities Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room ##### Amin Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Osama 20 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not suitable for tourism Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad ##### Osama Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Mansoureh 29 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was so dirty and bad.they don’t respond respectfully to people.everything looks so so so so so bad. ##### Mansoureh Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Saad 6 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Elevator and internet wasn’t working ##### Saad Stayed 4 nights in Sep 2025 ### 8/10 Good #### Raqif 16 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Be careful. It is not 4 stars hotel. It is maximum 2 stars hotel. So noisy, can’t find normal internet in the room and all elevators are broken. No one help us for exit. Shame on them… ##### Raqif Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Imad 12 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They remove coffee from our hands after breakfast time ends, without permission! In addition a staff name Amareye was shouting on kids and us because they were swimming and shouted when we told her we will report this. Management didnt do anything about this, it was my 6th visit to this Hotel and its now over i will not book again and i dont recommend at all due to their staff behavior ##### Imad Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### aidin 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### aidin Stayed 3 nights in Jun 2025 ### 8/10 Good #### Alaa 26 Jan 2025 Liked: Cleanliness, staff & service Good ##### Alaa Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Mostafa Al 19 Jun 2025 Disliked: Staff & service Bad service ##### Mostafa Al Stayed 9 nights in Jun 2025 ### 2/10 Terrible #### Talha 21 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Looked like a warzone. Dirty. Very deceptive. My children were rejected from the pool because of their age. My reservation clearly stated that children above 5 years are allowed and below 13 need a parent to watch them. The next morning they said that it was a 18+ years plus pool. They couldn't provide any info on where it stated that kids are not allowed. Elevators not working. Looked like a building site. Torches on the roof. Not safe. ##### Talha Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Nicolas 31 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was filthy. We didn't even stay there. We were itchy after trying to have a nap. Clearly bed bugs. And pretty sure they are aware of it . Absolutely disgusting. ##### Nicolas Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Walid 29 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible Experience – Stay Away! I recently stayed at Grand Star Hotel, and it was one of the worst experiences I've ever had. The room was absolutely filthy—dust everywhere, stained sheets, and a terrible smell that made it unbearable to stay in. The bathroom was even worse, with mold in the shower, dirty towels, and clogged drains. The staff was just as bad except one lady called ELANOR. They were rude, unhelpful, and completely indifferent to any complaints. you need to call the reception 100 times and they don't take any action. 29/1/2025 ##### Walid Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Rahim 24 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extremely poor service in all aspects. Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2\. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3\. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4\. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk. ##### Rahim Stayed 5 nights in Apr 2025 ### 2/10 Terrible #### Muhammer 4 Jan 2026 Disliked: Cleanliness, property conditions & facilities Die ersten Zimmer eine Katastrophe. Duschtür, Nachtlicht, Duschkopf kaputt. Wände voller Flecken. Tapete klebte auch nicht richtig. Kissenbezug mit Löchern. Kakerlaken aus der Dusche. Man hört jedes Wort der Nachbarzimmer. Baustelle vorm Fenster. Die Fotos der website entdprechen nicht diesem Hotel. Nach Beschwerde, auch über die Nachbarn haben wir neue Zimmer bekommen. Unten wie oben Schimmel im Bad. Flecken auf Tapete und Boden. Das wasser roch nach chlor. Wellnessbereich war nicht vorhanden, bis märz in Baustelle stand an der Tür. Keine Ahnung wie lange das dauern wird. Konnten die uns auch nicht sagen. Das war der grund wieso wir dieses hotel gewählt haben, ausser der pool kostet alles extra.wenn es nur vorhanden wäre. Alle Fenster waren undicht und nicht schallisoliert, man hat alles gehört die lauten hupen sirenen schreiende Leute alles eine Katastrophe. Frühstück war nichts für uns, wir haben jeden tag draußen gegessen. Personal sehr nett, Betten waren gut. Das wars auch. Am besten außerhalb einen hotel mieten und zur besuch nach taksim kommen. Nächstes mal würde ich ein appartement mieten. ##### Muhammer Stayed 12 nights in Dec 2025 ### 2/10 Terrible #### Ghulam 14 Nov 2025 Disliked: Cleanliness, staff & service, amenities Det hele var ikke godt ##### Ghulam Stayed 4 nights in Oct 2025 ### 4/10 Poor #### Jae Seong 30 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities In my booking details, there is a service for keeping luggage, but they said they don’t have any spaces for it.. it is so bad!! So i needed to carry luggage to 8:00 pm my bus time after checking out!! ##### Jae Seong Stayed 7 nights in Oct 2025 ### 8/10 Good #### NOBUKAZU 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities アクセスが良い。 ![](https://a.travel-assets.com/ugc/hotel-reviews/a8ed2cb1-0ad5-440c-9947-d67dd2c25a9f-1761278693582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### NOBUKAZU Stayed 11 nights in Oct 2025 ### 4/10 Poor #### Burak 17 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd. ##### Burak Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Mohamed 17 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel médiocre pas digne d’un 4 étoiles!! Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille. ##### Mohamed Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Tolga 25 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort \-2\. katta verdikleri odada, internet çekmiyordu. Yapmaya çalıştılar ama yapamadılar. -3\. katta başka bir oda vermeye kalktılar fakat izbe ve karanlık bir yer ayrıca sorumlu kişi CANER diye birisi, odayı gösterip çekip gitti. Ne anahtar verdi ne de eşyalarımızı alıp yeni odaya geçmemizde bize eşlik etmedi.Odaya geldiğimizde koridorda karanlıkta kalakaldık. Anahtar almak için Resepsiyona çıktığımızda neden bize eşlik etmediğini sorduğumuzda, onun işi olmadığını ve buraya gelip kendimizin anahtarı almamız gerektiğini söyledi. Tartışma çıkarttı,sesini yükseltti ve utanmadan tehtitler savurdu. Bu şikayetimizi otel müdürü Erdem beye de ilettik.Yani personel konusunda otel berbat ne yazıkki. Hiç iyi bir deneyim olmadı bizim için. Bir daha tercihte etmem. ##### Tolga Stayed 1 night in Jul 2025 ### 4/10 Poor #### mohamed 14 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pas vraiment j'attendais mieux que ca Côté piscine pas comme les photos qu'il sont dans le site ##### mohamed Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Frezya Family Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Frezya-Hotel.h107306634.Hotel-Information) > > [Vogue Hotel Supreme Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Vogue-Hotel-Istanbul.h36840828.Hotel-Information) > > [Hotel Des Arts Galata](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-Des-Arts.h38368390.Hotel-Information) > > [Conrad Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > > [Seven Hills Palace & Spa](https://www.expedia.co.uk/Istanbul-Hotels-Seven-Hills-Palace-Hotel-Special-Class.h33786700.Hotel-Information) > > [ Me by Mula ](https://www.expedia.co.uk/Motto-By-Mula.h97514344.Hotel-Information) > > [No:12 Hotel Sultanahmet](https://www.expedia.co.uk/Istanbul-Hotels-No-12-Hotel-Sultanahmet.h68451430.Hotel-Information) > > [Bentley Hotel Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Bentley-By-Molton-Hotels.h47333850.Hotel-Information) > > [World House Boutique Hotel Galata](https://www.expedia.co.uk/Istanbul-Hotels-World-House-Butik-Otel.h49036268.Hotel-Information) > > [Ferman Port Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Pera-Port-Hotel.h46238354.Hotel-Information) > > [Catch Sultanahmet - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Catch-Hotel.h44565108.Hotel-Information) > > [Gleam Bomonti Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Istanbull-Hotel-Spa-Bomonti.h36712019.Hotel-Information) > > [The G Hotels Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Divan-Suites-Istanbul-G-Plus.h8768240.Hotel-Information) > > [La Quinta by Wyndham Istanbul Gunesli](https://www.expedia.co.uk/Istanbul-Hotels-ZENON-HOTEL.h39794717.Hotel-Information) > > [Rayelin Hotel Old City ](https://www.expedia.co.uk/Istanbul-Hotels-Rayelin-Hotel-Old-City.h96992573.Hotel-Information) > > [Vialand Palace Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Isfanbul-Holiday-Home-Suites.h8451969.Hotel-Information) > > [Istanbul Marriott Hotel Pendik](https://www.expedia.co.uk/Istanbul-Hotels-Istanbul-Marriott-Hotel-Pendik.h2974591.Hotel-Information) > > [Swissotel The Bosphorus Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information) > > [Sura Hagia Sophia Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Sura-Hagia-Sophia-Hotel.h8046669.Hotel-Information) > > [AHC Ayasofya Hotel ](https://www.expedia.co.uk/Istanbul-Hotels-Pierre-Loti-Hotel-Special-Class.h531238.Hotel-Information) > > [The Wilson Galata Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Beytul-Galata.h21219046.Hotel-Information) > > [Büke Hotel Şişli](https://www.expedia.co.uk/Istanbul-Hotels-Buke-Hotel.h19820371.Hotel-Information) > > [Bosphorus Palace Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Bosphorus-Palace-Hotel-Special-Class.h528546.Hotel-Information) > > [Sunlight Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Sunlight-Hotel.h479507.Hotel-Information) > > [Kilyos Kale Otel](https://www.expedia.co.uk/Istanbul-Hotels-Kilyos-Kale-Otel.h31009504.Hotel-Information) > > [DeCamondo Galata, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-DeCamondo-Galata.h38694198.Hotel-Information) > > [THE OMIYA](https://www.expedia.co.uk/Istanbul-Hotels-THEOMIYA.h89683120.Hotel-Information) > > [Windsor Hotel & Convention Center](https://www.expedia.co.uk/Istanbul-Hotels-Windsor-Hotel-Convention-Center-Istanbul.h72496995.Hotel-Information) > > [Mövenpick Hotel Istanbul Asia Airport](https://www.expedia.co.uk/Istanbul-Hotels-Movenpick-Istanbul-Sabiha-Gokca.h69357345.Hotel-Information) ---