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Top Isla Verde Hotel Reviews

The Royal Sonesta San Juan
8/10 Good
"The hotel is a little run down in the rooms. Staff by the pool and pool restaurants were awesome! Staff by the beach and front desk were just ok and I was dissatisfied at times with their customer service. We were locked out of our room for an entire day because the door lock “needed an update” before we were able to get someone to open our room door for us. The beach staff were reluctant to set up chairs and umbrellas which seemed kind of bizarre. With that being said, the pool and beach were very nice which are the main reasons to visit this hotel resort. We would go back but will look into alternatives as well."

San Juan Airport Hotel
2/10 Terrible
"Upon arrival it was fans placed on the reception area. We were unaware and were not communicated that the whole hotel did not had A/C. Went to the room that smelled musty but it was our last day so we decide to deal with it. After more than 30 minutes Noticed that a/c was not cooling the room . Called the front desk and was told they will investigate, received a call back with the bad news. I was offered a refund if we decided to check out. No other offers . We already returned the rental and no assistance with transportation to another hotel and back next morning. I do not agree with the staff lack of honesty"

Fairmont El San Juan Hotel
10/10 Excellent
"We the"

Hotel Villa del Sol
10/10 Excellent
"Reasonably priced hotel, great location to nearby restaurants, friendly and helpful staff. Accommodating to my walking difficulties and gave me a ground floor room."

Hyatt Centric San Juan - Isla Verde
10/10 Excellent
"Excelente lugar para descansar y estar en familia"

La Playita
10/10 Excellent
"Me encantó el lugar y la atención al cliente excelente. La vista y la privacidad, wow,buenísimo definitivamente la próxima vez en mis vacaciones elegiría quedarme,otra vez."

Coral by the Sea Hotel
2/10 Terrible
"Only good thing they had was parking at affordable prices . Rooms where not cleaned towels needed to be requested Facility itself was very dirty"

TRYP by Wyndham Isla Verde
6/10 Okay
"Unexpected device fees, no breakfast included, and staff unclear or their policies. Food left in room, and found a cockroach in room."

Embassy Suites by Hilton San Juan Hotel & Casino
6/10 Okay
"El trato del front desk fue malísimo. No supieron asistir con el estacionamiento"