5/5 Excellent
sarah, Bridgeport, Connecticut
Travelled with family
26 Oct 2020
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2020
Photo gallery
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Isla Verde Beach6 min walk
Carolina Beach6 min walk
Balneario de Carolina3 min drive
San Juan (SJU-Luis Munoz Marin Intl.)7 min drive
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Suite, 2 Double Beds (Top Floor)
Photos of Suite, 2 Double Beds (Top Floor)
Suite, 2 Double Beds (Top Floor)
4.6/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 5
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
2 Double Beds
42 square metres m2 room, located on the top floor, pool views
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Desk, laptop-compatible safe and free weekday newspaper
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Photos of Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
4.7/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, accessible bath, wheelchair accessible, raised toilet seat, wheelchair-width doorways, portable bath seat and visual fire alarm
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed
Photos of Suite, 1 King Bed
Suite, 1 King Bed
More detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 2 Double Beds, Pool View
Photos of Suite, 2 Double Beds, Pool View
Suite, 2 Double Beds, Pool View
More detailsRoom amenities
- 450 sq ft
- Sleeps 5
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
2 Double Beds
42 square metres m2 room with pool views
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed, Accessible (Roll-in Shower)
Photos of Suite, 1 King Bed, Accessible (Roll-in Shower)
Suite, 1 King Bed, Accessible (Roll-in Shower)
3.8/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, roll-in shower, wheelchair accessible, raised toilet seat, wheelchair-width doorways, portable bath seat and visual fire alarm
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Room, 1 King Bed, Non Smoking (Nonsuite)
Photos of Room, 1 King Bed, Non Smoking (Nonsuite)
Room, 1 King Bed, Non Smoking (Nonsuite)
More detailsRoom amenities
- 450 sq ft
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
42 square metres m2
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Laptop-compatible safe, free weekday newspaper and iron/ironing board
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Room/bed type depends on availability at check-in
Suite, 1 King Bed
Photos of Suite, 1 King Bed
Suite, 1 King Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Presidential Suite, 1 King Bed
Photos of Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
More detailsRoom amenities
- 1064 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
99 square metres m2 room with pool views
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Room, 2 Double Beds, Non Smoking (Nonsuite)
Photos of Room, 2 Double Beds, Non Smoking (Nonsuite)
Room, 2 Double Beds, Non Smoking (Nonsuite)
4.3/5 guest room ratingMore detailsRoom amenities
- 360 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
33 square metres m2
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Laptop-compatible safe, free weekday newspaper and iron/ironing board
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Room/bed type depends on availability at check-in
Suite, 2 Double Beds
Photos of Suite, 2 Double Beds
Suite, 2 Double Beds
4.4/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 5
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
2 Double Beds
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Photos of Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
5/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, roll-in shower, wheelchair accessible, raised toilet seat, wheelchair-width doorways, portable bath seat and visual fire alarm
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed, Accessible, Bathtub
Photos of Suite, 1 King Bed, Accessible, Bathtub
Suite, 1 King Bed, Accessible, Bathtub
5/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, accessible bath, wheelchair accessible, raised toilet seat, wheelchair-width doorways, portable bath seat and visual fire alarm
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 2 Bedrooms, 2 Bathrooms
Photos of Suite, 2 Bedrooms, 2 Bathrooms
Suite, 2 Bedrooms, 2 Bathrooms
4.7/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 8
Room information
Bed details
Bed details
Sleeps
- Max people: 8Max adults: 8Max children: 7
Room details
1 King Bed and 2 Double Beds
42 square metres m2
Layout – 2 bedrooms, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed (Top Floor)
Photos of Suite, 1 King Bed (Top Floor)
Suite, 1 King Bed (Top Floor)
3.8/5 guest room ratingMore detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2 room, located on the top floor, pool views
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, designer toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
Suite, 1 King Bed, Pool View
Photos of Suite, 1 King Bed, Pool View
Suite, 1 King Bed, Pool View
More detailsRoom amenities
- 450 sq ft
- Sleeps 4
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
42 square metres m2 room with pool views
Layout – Bedroom, living room and sitting area
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 55-inch flat-screen TV with cable channels
Food & Drink – Fridge, microwave and coffee/tea maker
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and desk
Comfort – Air conditioning and daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking
About this area
Carolina
Located in Carolina's Isla Verde neighbourhood, Embassy Suites by Hilton San Juan Hotel & Casino is in the suburbs and near the beach. Caparra Ruins is a notable landmark, and the area's natural beauty can be seen at Isla Verde Beach and Condado Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
What's nearby
- Isla Verde Beach - 6 min walk
- Carolina Beach - 6 min walk
- Balneario de Carolina - 3 min drive
- Centro Europa - 5 min drive
- Plaza las Americas - 7 min drive
Getting around
- Sacred Heart Station - 6 min drive
- San Juan (SJU-Luis Munoz Marin Intl.) - 7 min drive
Restaurants
- El Patio — 1 min walk
- Eterie — 1 min walk
- Entrevinos - 3 min walk
- Mi Casita - 5 min walk
- La Piccola Fontana - 6 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Covered self parking: USD 19.00 per night
- Covered valet parking: USD 24.00 per night
- Parking height restrictions apply
Food and drink
- Free cooked-to-order breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
Things to do
- 24-hour fitness centre
- Children's pool
- Outdoor pool
- Playground
- Spa services
- Hot tub
Family friendly
- Children's pool
- Dry cleaning service
- Laundry facilities
- Microwave
- Outdoor pool
- Playground
- Fridge
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Reception hall
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Water sports equipment
Languages spoken
- English
- Spanish
Business services
- 24-hour business centre
- Computer station
- Meeting rooms
- Conference space (12000 square feet)
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Outdoor furniture
- Pool sunloungers
- Pool umbrellas
Spa
- Body treatments
- Facials
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 6 casino gaming tables
- 114 casino slot machines
- Bingo
- Beach towels
- Casino (650 square feet of space)
- Couples dining
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Linens
Bathroom
- Eco-friendly toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- 55-inch flat-screen TV
- TV channels
Food and drink
- Coffee/tea maker
- Microwave
- Fridge
More
- Free local calls
- Free newspapers (weekdays)
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
See similar properties
Policies
Check-in
Check-in between 4:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
- Beach loungers
- Beach towels
- Internet access
- Phone calls
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Covered self-parking fee: USD 19.00 per night
- Valet parking fee: USD 24.00 per night
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
Embassy Suites San Juan
Embassy Suites Hilton San Juan Hotel & Casino Carolina
Embassy Suites Casino San Juan
Embassy Suites Hilton San Juan Hotel Casino
Embassy Suites Hilton Hotel Casino
Embassy Suites Hilton San Juan Casino
Embassy Suites Hilton Casino
Embassy Suites San Juan Hotel And Casino
Embassy Suite San Juan Puerto Rico
Embassy San Juan
Embassy Suites San Juan Hotel Isla Verde
Embassy Suites Carolina
Embassy Suites Hilton San Juan Hotel & Casino
Embassy Suites Hilton San Juan Carolina
Embassy Suites Hilton San Juan
Embassy Suites by Hilton San Juan Hotel Casino
Embassy Suites Hilton Juan Ca
Embassy Suites By Hilton Juan
Embassy Suites by Hilton San Juan Hotel & Casino Resort
Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina
Frequently asked questions
4.3
Excellent
4.4/5
Cleanliness
4.4/5
Staff & service
4.3/5
Amenities
4.2/5
Property conditions & facilities
3/5 Okay
Gentil, Garnet Valley Pennsylvania.
23 Oct 2020
Liked: Staff & service
Stayed 5 nights in Oct 2020
2/5 Poor
LatinTraveler, Puerto Rico
Travelled with family and small children, Business traveller
19 Oct 2020
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Oct 2020
5/5 Excellent
Ky, Greensboro
Travelled with partner
13 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020
3/5 Okay
Gerard, San Juan
Travelled with family and small children
13 Oct 2020
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
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