Iselin Holidays from £366

Excellent service at breakfast, Martha was very polite and professional, another young lady at the breakfast time that I don’t remember her name was as well Very sweet and helpful. Room was extremely clean and found everything I needed. Check in employee on Tuesday a bit not helpful and extremely serious. Check out personal magnificent, professional, courteous Elisa very sweet and very helpful. Allie very helpful and sweet and professional. I will definitely come back to this location and I will make sure to share my experience with family and friends.

A lovely hotel, the staff couldn't do enough to make our stay pleasurable. Would stay here again in Basel.

Comfortable, modern, and clean room with awesome city view. Located next to the city tram that takes you to the Rhine and Old Town.

Staff is great. Very attentive, accommodating and friendly. Hotel is modern and clean. Good breakfast and large well-equipped gym with sauna.

I booked this hotel for a night prior to taking an Avalon river cruise. The hotel was clean and the bed was super comfortable. The room was a bit smaller and more dated than it appears in the photos, but it was still nice. Note -- some reviews stated that the wine was gratis -- it was not, I had to pay for it on checkout! The tram runs right below the window and so it was a bit noisy to keep the window open, but there are lots of trams in Basel, so any hotel would probably have the same issue. The front desk staff was super nice - the airlines ripped off one of my luggage wheels and they had good strapping tape and did there best to patch me up on Day One of my vacation! The location was close enough to the City Center to walk, but you do get the free tram/bus pass which is a nice option. I was a solo traveler and felt safe staying here. Would stay here again if I were in Basel for a short stop.

The staff was so helpful. Especially Belinda! The room was bigger than expected with windows that opened!