Grand Hotel Ischia Lido

Booked 2 rooms for my large family. We were put on 2 different floors. One room Wasn’t ready until after 3:00. “Hotel & Lido” implies the hotel has a beach which it does not so we had to go to another beach which was nearby. Although the room was clean the bed covers were not and I noticed the cleaning staff did not have them in the carts so I assume they don’t change them for every guest. Convenient location close to beaches, port, restaurants and shopping

The desk manager made sure we were upgraded to a sea view room at no additional charge the second evening, dynamite! All of the staff were so nice to us as we did not understand Italian. The Turkish spa is inexpensive and is so nice to relax and in. The half board was the best we have ever experienced and the wait staff is so helpful. The community of Ischia is the US equivalent to Key West,FL. We just had a really great time. We were only there for 2 days during the busy Easter break time. If you are going in the summer plan to take the Ferry (runs daily) and you can easily spend a week there in the warmer months. We will return again and pick this hotel for sure!

One of the worst hotels I have ever stayed in. I dont even know where to begin. Firstly, forget the images you see online, we had no balcony and the view from our room was a brick wall. At check in you are given the key to your room, told which of the 2 buildings your room is in and that's it, work the rest out yourself. The breakfast "buffet" is as follows, Yogurt, a bowl of tinned fruit, a plate of plain biscuits, a plain or chocolate croissant, terrible machine made coffee, and a basket of old bread off-cuts which you can toast in the 1970's toaster. Indoor heated pool? Wow, the kids looked forward to that, well.... you have to pay to use it and you must be over 16 years old, and honestly you would not go in anyway. Forget what those internet pics look like, it's old, smelly and dark down there and when full looks like someone is making an old chicken broth! Use the outside pool right? No! You need a swimming cap to use that pool! Where do I get one? Dont know. Remember to BYO towels for swimming, because "its strictly forbidden to use hotel towels, and you will be charged". The rooms are seriously out dated, bathroom was mouldy, and the TV was the size of a shoe box! If you are not Italian (I am but my family aren't) or elderly (whom this hotel seem to cater for) you will be ignored. You cant even buy a coffee from the bar or send your kids to grab an ice cream, like ours tried, instead you have to go to reception and organise a pre paid bar card. This hotel almost