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"There is no local number to call the hotel directly, so this review is less about interaction with actual hotel staff and more about Wyndham staff. You can only connect with Wyndham staff for any questions about this hotel. I called twice and twice was told there was no shuttle from the ferry terminal or the airport for this hotel. After engaging an Uber from the ferry terminal, we pulled up to the hotel at the same time as the hotel's shuttle from the ferry. There are some maintenance issues with this hotel, the toilet in my room was not secured to the floor properly and wobbled quite a bit. A wrapped soap had been dropped in the toilet and left there. The towel/soap wrap left on the tub was damp, which made me wonder if it had been used for something or just put down too quickly before the tub was dry. The staff are trying, but it doesn't look like Wyndham is giving them much help."

"We love this historic hotel. It is always clean and tidy and the staff members are always so friendly and helpful. It's a great place to stay to be close to the harbor and downtown Sitka."

"If you are looking for “historical” this is your spot! Stairs are ridiculously steep. Carpet in rooms. No air. Staff is very friendly and accommodating. "

"Need an airport shuttle! Quiet, especially the back corner room. Good breakfast but not included. Nice to have room cleaned every day!"

"My husband and I stayed three nights and our stay was very nice. Great staff, helpful always with a sense of humor. The location of the hotel, close to historic downtown and on the waterfront was very handy. We could walk to go shopping and restaurants. I would recommend this hotel to anyone and we will stay here again😊"

"Great location and super helpful staff"

"Awesome!"