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Reviews of Radisson Blu Plaza Hotel Hyderabad Banjara Hills

4.5 out of 5
Radisson Blu Plaza Hotel Hyderabad Banjara Hills
8-2-409 Road No 6 Banjara Hills, Hyderabad, Andhra Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 282 reviews" "
Rating 8 - Good. 89 out of 282 reviews" "
Rating 6 - Okay. 40 out of 282 reviews" "
Rating 4 - Poor. 22 out of 282 reviews" "
Rating 2 - Terrible. 26 out of 282 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kalyan Chakravarthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. The hospitality, the staff…everything is good.
Stayed 1 night in Apr 2024

6/10 Okay

Satyajit, SANTA CLARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Alan John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed 1 night in Feb 2024

6/10 Okay

Kaleem

Stayed 6 nights in Jan 2024

4/10 Poor

Meghana

Stayed 1 night in Jan 2024

10/10 Excellent

RAJESH, Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2023

2/10 Terrible

Salomon

Stayed 2 nights in Oct 2023

10/10 Excellent

Prasanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Nageswar, CASTAIC

Travelled with family
Liked: Amenities
Disliked: Staff & service
The room service was bad. they forget to fill toilet tissues, coffee, tea , sugar, etc. i needed to keep calling them. the magnetic rooms keys do not work very often. i rented three rooms for three nights for all my family members. all rooms had the same problem, the keys did. not work. the food is not that great, however the break fast was good a lot of options. poor maintenance.

8/10 Good

Siddharth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Hymavathi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

anwesh

Disliked: Amenities
It shows as fiver start, not even to close to other five start hotels service and ambience. I am not happy with my stay and the amount I paid.
Stayed 3 nights in Aug 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#
Stayed 2 nights in Jul 2022

2/10 Terrible

AMEESHA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
I had specifically asked for non smoking floor and a king bed. Both conditions not fulfilled and no message from them saying it's not possible. I was checking in at 10.15pm and obviously very tired so I urged then to aleast give me non smoking floor. Their smoking floor reeked of lingering smoke and tobacco smell. They said we don't necessarily follow or paid heed to requests which come from guests via booking portals. Found it strange. Anyways I didn't get the room of my choice and compromised. The next morning was bathroom disaster with drain blockage and flooding of the entire bathroom floor. The housekeeping apparently knew about it when I asked them to clean it. Overall a very disappointing stay.
Stayed 1 night in Jun 2022

2/10 Terrible

Arif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The overall stay was terrible as service is extremely slow and cleaning is also terrible and the hotel need urgent renovation
Stayed 2 nights in Jun 2022

4/10 Poor

Tejovathi

Travelled with family
Not very comfortable and not cleanly.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ashalatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Samadhan, Chicago

Stayed 1 night in Mar 2022

2/10 Terrible

RAJESH

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s worst experience staying at this hotel. I checked out one day before in my earlier stay. Which was not compensated and check out procedures was not followed as per standards. I have reported my shoes are missing from my room, cleaning staff while cleaning they would have taken as garbage or other intentions I have no idea. They promised that they will be finding the item as soon as possible until now there is no response. Where you can see irregular staff , don’t know how to manage and there is no sign of customer satisfaction at all. They don’t respond and don’t care about anything.
Stayed 3 nights in Mar 2022

2/10 Terrible

PrasannaKumar

Stayed 1 night in Mar 2022

10/10 Excellent

Gurbinder Singh

Stayed 1 night in Nov 2021

10/10 Excellent

Pradeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This property is very poorly managed and staff is not experienced at all.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !! Great staff
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Supper Clean place with Excellent staff .. at the front desk (Metha , Fransis, Varsha , Bhavya just to mention a few ), house keeping (Vijay , Naga Joyhji), room service ... they have always been receiving me with a smile... very accommodative with all my requests .. the gym is highly safe esp Raja makes sure its sanatized ..will definitely come back here ..
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to be upgraded . We were very happy with Radisson in Chennai , but very displeased with Hyderabad branch .
Stayed 2 nights in Feb 2021
Response from Team Radisson Blu Banjara Hills on 16 Mar 2021
Dear valued guest, We are dissapointed to hear that your stay with us was less than acceptable and for that we apologise. We endeavour to go above and beyond to ensure guest satisfaction and we would like to use this opportunity to learn how we may serve you better in the future. Please do get in touch with us on the phone, through e-mail or on this forum so we can better understand the issues you faced during your stay. Best regards,

2/10 Terrible

Nusrath

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Krishna Prema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from The Radisson Blu Plaza Hotel Banjara Hills on 20 Jan 2021
Dear Guest, Thank your for your feedback and we hope you stay with us again soon. Best Regards

6/10 Okay

Mohammed

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
The service would have been much better, it was not that great had to request few times to get things done
Stayed 4 nights in Dec 2020
Response from Team Radisson Blu Banjara Hills on 4 Jan 2021
Dear Mr. Mohammed We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills sincerely appreciate your valuable feedback, which is vital for us to ensure that we keep improving our services. We have noted your comments will pass on your kind feedback. It will be our pleasure to serve you again. Please do not hesitate to contact us regarding any further feedback or comments you may have Best regards, Team Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 Excellent

sah, india

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the house keeping staff are so obedient and are always on time . Mr Vijay and Mr Kamal who are the house keeping staff have done really a good standard services through out my stay.
Stayed 7 nights in Nov 2020
Response from Team Radisson Blu Banjara Hills on 4 Jan 2021
Dear Valued guest We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills sincerely appreciate your valuable feedback, which is vital for us to ensure that we keep improving our services. We have noted your comments will pass on your kind feedback. It will be our pleasure to serve you again. Please do not hesitate to contact us regarding any further feedback or comments you may have Best regards, Team Radisson Blu Plaza Hotel Hyderabad Banjara Hills

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2020
Response from Team Radisson Blu Banjara Hills on 30 Sept 2020
Dear Guest, We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, regret that your experience with us did not meet your expectations. We request you to please share your best available contact number with us. We would like to have a word with you at a time of your convenience, to understand your feedback better. Feedback from guests like you is extremely valuable for us, as it helps us improve our services. We endeavor to go above and beyond in everything that we do, and guest satisfaction is our highest priority. We request you to give us another opportunity to serve you. And please accept our sincere apologies for the inconvenience caused to you. Best regards

10/10 Excellent

Mohammedshoaib, Hyderabad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and their service i like the food also i have stay many time in this hotel
Stayed 1 night in Aug 2020
Response from Team Radisson Blu Banjara Hills on 30 Sept 2020
Dear Mr. Mohammed Shoaib We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, sincerely appreciate and genuinely value the feedback that you have provided and we thank you for taking the time out to pen it down online. We are excited to have been able to provide you with an experience that was positive and are glad you enjoyed the food and service. We look forward to having you visit us again in the future! Please do not hesitate to contact us with any further feedback. It will be our pleasure to serve you again. Best regards

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pros - location is quiet. Nice entrance and lobby. Spacious rooms . Complementary car service to GVK mall Cons - definitely not 5*. Room was dated. Bathroom dated with dirty bath. Towels were threadbare . Service not 5 * either. We had booked for 3 people. Room was only set up for 2 people. When we asked for extra cups and water this was questioned. Extra towels and bed were provided quickly. But on day 2 again they only left toweling for 2! There was no air con in bathroom despite asking this to be looked at no action was taken
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
OK OK
It was OK Stay but the rooms was not Good in the sense that it was too big room but light was very less. Only 2 people can sleep. 3rd person is claimed to be sleep as per website but can't sleep w/o an Extra bed.Expensive stay considering the price I paid.
Stayed 4 nights in Mar 2020

8/10 Good

Rohit

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC in the room needs immediate service as cooling was bad... I started sweating in middle of the night ... Although the temperature was set on 19 degrees. Room needs renovation as the furniture looks pretty old..
Stayed 3 nights in Feb 2020

8/10 Good

Venkat

Business traveller
Liked: Staff & service
Staff are very caring. Give attention to concerns and welcoming. Their too much kindness taken advantage by guests who don't follow rules such as no smoking. It cause inconvenience to other guests. They should enforce non smoking rules in the rooms and hallways.
Stayed 1 night in Feb 2020

10/10 Excellent

Harshita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Medha on 14 Feb 2020
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! Thank you for choosing Radisson Blu Plaza for your stay. We are grateful to you for taking out your time & providing us with your valuable feedback. We have informed the team about your positive comments and they are delighted to know that you enjoyed the stay with us. We look forward to seeing you at the Radisson Plaza Blu Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020
Response from Medha on 14 Feb 2020
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We are glad to know that you enjoyed the stay with us. Your comments have been conveyed to the team and your encouraging words have really given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not satisfied at all
Very unhappy with airport pick up service : they came 30 mn late ,had a very bad car ,no mineral water no tissue and 3 times more expensive than a prepaid cab Also no complimemtary fruit plater unlike all other major 5 stars hotels in India Breads and croissants at breakfast are very average quality : the baker should get lessons from french or german baker Female staff at the reception should learn how to smile and grant guests Beside that male staff are friendly and airport drop was correct ( nice car nice driver but still no mineral water and no tissue unlike most 5 stars hotel cars) Value for money not so great too
Stayed 5 nights in Jan 2020
Response from medha on 14 Feb 2020
Dear Guest, Greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We have made a note of your comments and regret the inconvenience you experienced. We have initiated corrective action and sincerely hope that you will choose Radisson Blu Plaza for your next stay in Hyderabad. Team Radisson Blu Plaza looks forward to welcoming you back! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 Excellent

Saka, Hyderabad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb much recommended to stay and enjoy the hotel
Stayed 3 nights in Jan 2020
Response from Medha on 14 Feb 2020
Dear Guest, Warm greetings from the Radisson Blu Plaza Hotel, Hyderabad! Thank you for choosing Radisson Blu Plaza for your stay. We are glad to know you enjoyed your stay with us. Your rating of 5 has given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza during your next visit to Hyderabad. Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 Excellent

Chin Lian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room worth for.money
The hotel room is great, clean and confort. Lobby not too crowded. Only problem is water heater hard to tune either too hot or too cold
Stayed 2 nights in Jan 2020
Response from Medha on 14 Feb 2020
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We are glad to know that you enjoyed the stay with us. Your comments have been conveyed to the team and your encouraging words have really given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 Excellent

Hozefa

Stayed 5 nights in Dec 2019

8/10 Good

Seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly courteous, good service - nice pool and gym and lobby - large spacious rooms family friendly . Little musky odor in the rooms section and cleanliness and upkeep of rooms maybe 4 not 5 on 5,overall good experience.
Stayed 5 nights in Dec 2019
Response from Medha on 14 Feb 2020
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! It was a pleasure having you with us and your appreciation for the hotel & services has indeed boosted our morale. This has helped us to raise our benchmark for providing quality service & achieved new milestones. We are committed towards service excellence and continuously strive to give our guest a home away from home. We look forward to welcome you at the Radisson Blu Plaza again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

2/10 Terrible

Ibrahim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
It was the worst place I ever been to
Stayed 4 nights in Dec 2019
Response from Medha on 14 Feb 2020
Dear Guest, Greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We have made a note of your comments and regret the inconvenience you experienced. We have initiated corrective action and sincerely hope that you will choose Radisson Blu Plaza for your next stay in Hyderabad. Team Radisson Blu Plaza looks forward to welcoming you back! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel, good food and good location.
Stayed 1 night in Dec 2019
Response from Medha on 14 Feb 2020
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! Thank you for choosing Radisson Blu Plaza for your stay. We are grateful to you for taking out your time & providing us with your valuable feedback. We have informed the team about your positive comments and they are delighted to know that you enjoyed the stay with us. We look forward to seeing you at the Radisson Plaza Blu Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

2/10 Terrible

Sammy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel does not deserve a 3 star status, the location the carpets, walls, rooms, drainage were all poor. Not sure why this is coming up as one of the premier hotels. I hear that this is a lower end version of Radisson. Would have helped to know this before booking
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Good location. Close to amenities. Near Hussein Sagar. Easy to find transport.
Stayed 3 nights in Dec 2019
Response from medha on 14 Feb 2020
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We are glad to know that you enjoyed the stay with us. Your comments have been conveyed to the team and your encouraging words have really given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

4/10 Poor

Gaurang

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a Raddision Blu Hotel!
We stayed for 4 nights for a single trip with friends and this hotel is no where close to Radisson Blu standards. Carpets are stained, Mattresses are dirty, curtains are old, bathrooms have visible signs of decay. We had triple occupancy and roll-away beds have been terrible - it took us 2 rooms and 3 beds to find a solution that was acceptable given that we had FULLY NON-REFUNDABLE booking.
Stayed 4 nights in Dec 2019