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The beach, pools and surrounding areas were very clean and well kept. Dining was average, nothing special. The all inclusive wine tasted watered down, local spirits and cheap beer. No fresh juices unless you paid extra. Staff pushing for you to buy the sparkling wine and bottled wine.
Very friendly staff.
Brian
Stayed 1 night in Mar 2023
Response from mina on 9 Mar 2023
Dear BrianWe are very pleased that you have enjoyed your stay with us and we place a great value on your continued relationship with Grand Palace hotel.We are looking forward to welcome you once again at our hotel in the nearest future.We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. We highly appreciate any comments made by our guests.Many thanks for your compliments and for your constructive criticism. Only through the feedback, we receive from our valued guests, we are able to maintain and further improve the quality of our service levels.Greetings from Grand Palace hotel
Dear Guest,Greetings from Grand Palace hotelWe would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Grand Palace.Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction.We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.Thank You & Best RegardsGrand Palace Management