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Reviews of Sunny Days Palma De Mirette Resorts & Spa

4 out of 5
Sunny Days Palma De Mirette Resorts & Spa
El Courniche St, Hurghada, Red Sea Governorate

Reviews

6.8
Rating 10 - Excellent. 24 out of 142 reviews" "
Rating 8 - Good. 57 out of 142 reviews" "
Rating 6 - Okay. 25 out of 142 reviews" "
Rating 4 - Poor. 16 out of 142 reviews" "
Rating 2 - Terrible. 20 out of 142 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Bilal

Stayed 7 nights in Jul 2023

2/10 Terrible

friks

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst Hotel in the world! Horrible service, disgusting, really disgusting food! At any time, breakfast, lunch, dinner! Everything is horrible about this hotel! They are 3 hotels together and each one is do bad. Was my worst experience ever! I paid for all inclusive, but the food at the 3 hotels ( you can each in any of them) was disgusting! The quality, the taste, the look, everything was rigorously bad! Theses hotels Sunny days should be closed! Do a favor for yourself: DONT stay at any of SUNNy DAYS hotels! You will regret deeply! Trash, absolutely TRASH!
Stayed 6 nights in Jul 2023

4/10 Poor

KULSUMA

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old hotel, needs to be done up. Unable to use bathroom bad condition. Room not to standards, very unhygienic for my baby and us. AC fridge problems, number of complaints no change. no wifi have to pay $17 for 5 days. food terrible. lack of choice and quality. every one got food poising and bacterial infection. good thing was the pool and outdoor facilities. sale men on site was annoying, forcing to book and being angry if we booked with someone self. bad quality experience compared to other countries. I would never visit Egypt again due to my hotel experience. my worse holiday so far specially due to hotel condition. very baad.
Stayed 6 nights in Jun 2023

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation
Amazing view directly on the beach and swimming pool. Friendly staff and smiling
Stayed 3 nights in May 2023

6/10 Okay

Mohammed, FALLS CHURCH

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice area Staff & service I didn’t like. The room is very old no renovation and the quality of the food in very bad
Stayed 3 nights in Mar 2023

8/10 Good

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Badr Anwar on 23 Mar 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
We enjoyed our stay. Palma is great cosy hotel with comfortable beach. You can walk within 3 hotels in the system.
Stayed 5 nights in Aug 2021
Response from guest relation on 18 Sept 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst at all
Stayed 4 nights in Aug 2021
Response from guest relation on 18 Sept 2021
Thank you for your feedback! We will be addressing your concerns.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice hotel
Stayed 5 nights in Jun 2021
Response from Badr Anwar on 25 Jun 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel all staff is very nice and reception very nice
Stayed 3 nights in Jun 2021
Response from Badr Anwar on 25 Jun 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2021
Response from Badr Anwar on 5 Jun 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Waled

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2021
Response from Sunny Days Management Team on 27 Feb 2021
Dear Mr. Waled, Thank you for taking the time to share your review. We are happy that you had a great experience at our Resort. Each and every one of us is there to make our guests’ stay nothing but comfortable and happy. We are looking forward to welcome you back soon to our Resort. Have a great day! Sunny Days Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
We enjoyed our family stay at Palma. The benefit is that you can move within three hotels of Sunny Days. Good pools for kids and enough space for everyone. Food was fine for our child. Overall atmosphere is fine here. We also took snorkeling trip directly from marina of the hotel - there is Crazy Dolphin Diving Center. Their team will make your holiday uncomfortable through the sea trips they offer. I made with them OWD course
Stayed 4 nights in Oct 2020
Response from Wafaa EL Zayad on 10 Nov 2020
Thank you for staying with us, and we hope to see you soon. Best Regards; Wafaa EL Zayad

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Hotel is Clear and the aqua park is very good The sea is amazing Food is very good the staff is good
Stayed 4 nights in Aug 2020

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation
Amazing trip at an amazing hotel. It's not my first or last visit to sunny days . But this time it was different because of corona, they really take all the precautions to avoid corona virus. I like sunny days and like everybody there, very nice animation team and very nice activities. Food and rooms were very good. Thanks for everybody there . Can't wait to visit again
Stayed 1 night in Jul 2020

8/10 Good

Mohanad

Disliked: Cleanliness
good
moderate
Stayed 1 night in Feb 2020
Response from Badr Anwar on 23 Mar 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Seifeldin

Liked: Cleanliness, property conditions & facilities
The service especially the room service not that good, they are cheap, no tissues in room, only one roll toilet paper, and furniture is old and some are busted, mosquitoes was awful
Stayed 3 nights in Feb 2020
Response from Badr Anwar on 23 Mar 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Mohanad

Liked: Staff & service
good stay
it was ok as a price for service
Stayed 6 nights in Jan 2020
Response from GR on 23 Jan 2020
Dear Mr. Mohanad, Thank you for sharing with us your feedback! We appreciate it! Greetings, Sunny Days Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect, the room, the pool, the beach, tha staff. I love this place and you can go out and buy things, because there is alot of markets around the hotel
Stayed 3 nights in Dec 2019
Response from GR on 9 Jan 2020
Dear guest, Thank you for sharing with us review about your recent stay, We appreciate it! We truly hope to welcoming you back in our hotel. Greetings Sunny Days Team

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bamboozled
the Description of the property on this website is incorrect. There is no free WiFi, it’s only available in the lobby. Room service is not included in the all inclusive deal which was stated in the description. The food was terrible.. shall I go on ? The only saving grace of this place were the employees who were friendly and helpful.
Stayed 3 nights in Nov 2019

8/10 Good

Hanaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Mohamed on 22 Nov 2019
thank you

6/10 Okay

Muhammad

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked?
Room booked not available. Offered dirty apartment next door. Refused. After half hour wait given a better quality apartment but still dusty and dirt n places.as now 4am accepted. Gave late check out free as some compensation. Ion
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not helpfull ,the variety if food is not good .
Stayed 1 night in Jun 2019

8/10 Good

Mohamed

Liked: Cleanliness, room comfort
Great hotel
Anmition team is great. Stuff are friendly
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and always smile. Overall good experience especially for family 👪
Stayed 3 nights in May 2019

8/10 Good

Alexandra&Tiva, Northern Ireland

Liked: Staff & service, room comfort
Nice hotel, Nice staff, lot of programs, but the hotel is not new
Stayed 8 nights in Oct 2018
Response from Marina on 20 Mar 2019
Dear guests! Thank you for your feedback from your recent stay with us at Palma De Mirette. We appreciate you taking the time to write a review as it helps us to improve the service we offer to our guests in the hotel. We are very happy that overall you really enjoyed your stay with us . We would like to thank you for choosing to spend your vacation with us and we look forward to seeing you again soon. Sunny Days Team, Marina Guest Relations

8/10 Good

hassan

happy holyday
agood hotel every one was happy ..the sea..the room..the pool..food anmation team...orental dance
Stayed 3 nights in Aug 2018
Response from Marina on 20 Mar 2019
Dear guests! Thank you for your feedback from your recent stay with us at Palma De Mirette. We appreciate you taking the time to write a review as it helps us to improve the service we offer to our guests in the hotel. We are very happy that overall you really enjoyed your stay with us .We would like to thank you for choosing to spend your vacation with us and we look forward to seeing you again soon. Thanks & best regards Marina Guest Relations

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2018
Response from Hossam Mohamed on 21 Jun 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018
Response from Hossam Mohamed on 17 Mar 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

richy, uk

Liked: Staff & service
Disliked: Property conditions & facilities
Pervert spa man
All was ok until the person who was selling the spa was trying to bed my girlfriend and wouldn’t take no for an answer
Stayed 5 nights in Jan 2018
Response from F.O.Team on 26 Jan 2018
Thank you for your email and appreciate your feed back Sunny Days management promise you to take all your comments seriously to improve our service to insure the maximum guest satisfaction

10/10 Excellent

iesha, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place to holiday
All staff helpful and friendly, lovely food range we enjoyed staying here and will defiantly be returning
Stayed 4 nights in Dec 2017
Response from Hossam Mohamed on 23 Jan 2018
Dear Guest Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Veen, London

Nice ambiance great location but worst food drinks
Excellent ambiance great location but worst food (no taste and less hygiene) and drinks especially for all inclusive. Snooker tables were present but they were in bad condition and not available to play. Another disadvantage was no indoor pool especially when the weather is windy and cold. Wify is free only in the lobby and that too very very very slow and pathetic.
Stayed 6 nights in Dec 2017
Response from Hossam Mohamed on 5 Jan 2018
Dear Guest First let me seize this opportunity to thank you for choosing our hotel to spend your holiday and kindly be informed that you have the right to go to Elpalacio restaurant 4 times (2 Lunch & 2 dinner) also there is a la cart restaurants with previous reservation through the guest relation and there is a heated swimming pool and the billiard is available (with charge). Many Thanks & Best Regards

8/10 Good

Stephen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel 3* not 4. Reception Team very good. All other staff helpful based on size of tip. Food.. varied and generally edible. Room.. average. Never cleaned but bed made.. bed very comfy. Mound in shower and generally very grubby. Outside.. great pools And a well maintained beach. Credit to outside staff. For the price... good value.
Stayed 7 nights in Sep 2017
Our dear guest,, special thanks for your important feedback. thanks

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay
Awesome hotel Staff are cool and friendly Special thanx to Mr. Mekdad The overnight barman m.saady Arafat the housekeeping And Mr. Hany and his animation team
Stayed 5 nights in Aug 2017

6/10 Okay

rehal, dubai

Nice hotel but the food is bad
The hotel and beach and overall is good but the food is bad and no variety in the food All days are the same
Stayed 4 nights in Aug 2017

10/10 Excellent

Caro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect. The beach is awesome. The staff is great. Marina gave me an awesome treatment at the spa, and Yasser at the reception.
Stayed 8 nights in Jul 2017

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
palma mirette resort
l really couldnt fault the hotel or staff who were warm and friendly,varied and good choice of food..disappointed that the disco wasnt open but due to religious reasons,l understand...
Stayed 4 nights in Jun 2017

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurghada 2017
Lovely hotel. Amazing staff. Food was a bit repetitive.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Sam, Lebanon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever (extremely dirty)
Extremely dirty, filthy, run-down, and smelly. Carpeting is stained and dirty. Towels are old, stained, & dirty. Beds are old, dirty, and stained. Walls are old, dirty, and stained. Corridors & room floor are sticky and extremely dirty. Big bags of garbage everywhere in the corridors. Bed spread full of hair. We could not even force ourselves to stay in this disgusting hotel another day. They changed our reservation from the first dirty hotel "Sunny days palm de merit" to another disgusting and less grade hotel (called Palacio) because they gave all the Palm rooms to another customers with higher price. When we reached the Palacio hotel, we found too much people are fighting with the impolite and rude reception guys to have their reserved rooms without any actions for at least 7 hours, then they cancelled most of the old reservations and gave it to another customers with higher price (without giving them their money)!! Then I asked Expedia 3 times to cancel my reservation, but their policy have to contact the hotel and get their confirmation, then Expedia informed me that they will refund 3 days from the reserved 5 days (I don't know if they will). Most of the pictures are fake and misleading the customers; if Expedia respecting their customers, I suggest to remove this disgusting hotel from their list (it's not even 1 star). I DON'T RECOMMEND THIS DIRTY HOTEL TO ANYBODY

8/10 Good

elhussein

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

6/10 Okay

Peter

Disliked: Cleanliness, staff & service

6/10 Okay

Ron, Houston, TX

Liked: Staff & service
Disliked: Property conditions & facilities
SUNNY DAYS
The staff was very nice but the hotel was quite dated. They only issue one old fashion key with room and the walls were very thin. You could clearly hear most of your neighbors conversations and since the halls were stone everyone walking in the halls! It's obvious the facility was once a grand old dame but she needs some work to catch up with modern times. The shower would rountinely switch back and forth from hot to cold and give you an incredible thrill. The worst thinkg about the stay was the dinning room. There are birds all over the room and on several occaisons I had to chase a flock (5-8) off the bread section of the buffet. The employees witness this but never changed out the bread (I stopped eating the uncovered bread after seeing this). They (birds) frequented the dinning room so often that the top of almost every chair has a significant amount of bird poo on it! This is also the place everyone would grab the chairs to move them to sit down. NOT A GOOD SANITARY SITUATION!

2/10 Terrible

HB, United Kingdon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very dirty, staff very unfriendly.
We checked in at 6pm, when check in time is 2pm, and our rooms were still not ready and had to wait an hour to have our room. The rooms were awfully dirty, dirt sticking to your feet, like they had never been cleaned. The food was just average. The staff were absolutely unfriendly, there was a power cut for the entire day, and they kept saying its an engineering issue and will be fixed in 5 mins. T
Response from Sunny Days Egypt Team on 27 Oct 2015
Dear HB Thank you for taking the time to write a review of your recent visit to Palma De Mirette. Your feedback is important to us we are pleased you enjoyed the beach and location of the hotel. We are very sorry that you encountered some problems during your stay and we apologise for this. All your feedback will be used in our development plans for the future.

8/10 Good

Momenullah

Travelled with family
Liked: Staff & service, amenities
Sunny day ligger bra till när det gäller Stadens gamla och nya stan, tar cirka 20-30 minuter att gå till beroende på vad man vill se. Det är billigare på gamla sidan av staden än den nya staden vid marinan. Hotellet har säkerhetspersonal av alla typer, badvakter, säkerhetsvakter, underrättelse personer från polisen och alla dessa är mycket lugna, ej påträngande och man känner sig inte övervakade eftersom de är där pga att gästernas ska kunna känna sig trygga och säkra. Det är en jättebra vistelse hotell för både unga och vuxna som vill både festa och koppla av. Barnpooler är varma och finns både för vuxna och barn. Man kan även simma i havsvatten som är vid sidan om. Personalen försöker göra allt för att gästerna ska trivas och känna sig välkomna etc.
Stayed 8 nights in Mar 2024

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very old room, with a horrible bathroom. The food was not good as well - very less choice and a bad taste. Also the drinks out of single-use plastic glasses is very old fashioned and not nice for dinner. I really can not recommend that hotel if you want to have some vacation. Just spend some more money and get way better accommodation. The staff was more and less friendly and after many requests they cleaned the room, but you can not improve that old rooms and that horrible bathrooms. They need to renew it.

4/10 Poor

Hatice

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Das Essen hat uns leider garnicht geschmeckt ! Zudem gab es sehr wenig Auswahl da. Keine Animation! Ab 18 Uhr war alles Schluss im Hotel kein Pool, die Getränke gegen Gebühr. An der Snackbar gab es NUR Sandwichbrot. (Solange der Vorrat reicht) Die Badezimmer war sehr alt und irgendwie auch unhygienisch. Das WLAN müsste man gegen gebühr buchen. Über die Personal ist nicht viel zu sprechen Sie waren sehr nett und hilfsbereit. Laut Hotel Fotos alles perfekt aber All inkl. war es NICHT! Zudem ganzen ist die Hotel leider nicht weiter zu empfehlen!
Stayed 5 nights in Jun 2023

2/10 Terrible

Özkan

Disliked: Cleanliness, property conditions & facilities
Für den Preis habe ich nicht viel erwartet, ich bin auch kein kleinlicher Mensch, jedoch wurde hier schon lange nicht mehr renoviert. Essen war auch schrecklich. Alkool gibt es nur bis 17 Uhr, obwohhl All-inkl., danach wird Geld dafür verlangt. An einem Tag ist der Alkohol sogar ausgegangen... Klima im Zimmer ging nicht, ich wurde aber auf ein anderes Zimmer dann umgebucht. Wenn man hier ein Zimmer bucht, sollte man nicht viel erwarten.
Stayed 4 nights in Feb 2023

4/10 Poor

Luis Augusto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos mais de uma hora e meia esperando e não encontravam a reserva, mesmo eu mostrando a confirmação. Hotel bem velho precisando de muitas reformas. Quartos com camas velhas e box do banheiro minúsculo. Tem que fazer manobras para tomar banho. Vaso do nosso quarto estava vazando. Sobre a comida poucas variedades. A bela a da praia é sensacional, o que compensou um pouco.
Stayed 2 nights in Oct 2022