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Reviews of Aldau Heights apartments

3 out of 5
Aldau Heights apartments
Al Fondok, Hurghada, Red Sea Governorate

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

MOHAMMED AEILEON

Liked: Property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Hossam on 1 May 2024
Thank you for your feedback

2/10 Terrible

Hana

Travelled with family
Disliked: Cleanliness, room comfort
Horrible experience
It was a horrible experience actually for me it’s a kind of fraud, as I booked at aldau heights apartments and I carefully checked the location before booking yet when I got there the contact person which he called himself the owner took me and my 6 years old daughter to the another compound and he said this is the phase2 from Aldau !!!!located at very unsafe area with no services or restaurants inside providing that I didn’t bring my car because I know quite well where I’m going will not need a car. I tried to contact your customer service to change the unit through this “owner” mobile But he did give me the chance Same day i tried to reach any of your customer service after long chat with chat bot I got an agent to check if I can refund my money to go somewhere else or even back to Cairo but no one contacted me, I had to rent a car to be able to move. Over and above the stove was broken The kettle was broken The tv wasn’t working as well The compound still under construction and there was workers all over the place There is an incident happened in front of my eyes on the pool that one of the workers was taking photos for two girls in the pool This was my first and last time to deal with you Your customer services they didn’t know that there is somewhere called Aldau phase2 This person or you I don’t know posted and sold this unit as if it’s in the right location and when the customer get there will accept whatever
Stayed 5 nights in Apr 2024
Response from Hossam on 17 Apr 2024
This is not right photo and not the right place , this person make fake review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Complexe bien situé, à 5min en Uber du centre-ville d'Hurghada et en face d'Al Mamsha. Egalement proche de l'aéroport (10min à peine). Il dispose d'une belle grande piscine et est au calme. Les appartements sont très chouettes, récents et bien équipés.
Stayed 6 nights in Jun 2021
Response from Aldau heights on 23 Jun 2021
Thank you for taking time to write your review looking forward to welcoming you again