Title: Hidden Valley Resort, an Ascend Collection Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hidden Valley Resort, an Ascend Collection Resort Travelers recharge with deep-tissue massages after skiing, then savor delicious dining options at the end of an adventure-filled day ## Photo gallery for Hidden Valley Resort, an Ascend Collection Resort ![Fireplace - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/b6bf7c59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/ee69bb73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/084d27c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool, pool umbrellas - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/08651e05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/f1ac1b78.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hidden Valley Resort, Ascend Hotel Collection, near the convention center, offers a bar for coffee or cocktails. The Birches Restaurant serves meals all day. Ski storage and passes ease slope access. Enjoy the indoor pool, tennis courts, saunas, steam rooms, and RV parking. ## Reviews 7.4 Good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant £110 includes taxes & fees 22 Jan - 23 Jan ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) ![Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/51b166c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Non Smoking ![Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/61e8b1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Non Smoking ![Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/376d215a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds, Non Smoking ![Suite, Multiple Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/e0f0c954.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) ![Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/e6634aa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - Lake view - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds, Non Smoking, Balcony ![Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/91f0b141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking, Balcony 7.8 Good 22 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Premium bedding - 1 bedroom - Partial lake view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) ![Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/312048eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) 7.2 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - Lake view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Non Smoking ![Room, 1 King Bed, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/c6a3c85d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHuntsville-Hotels-Hidden-Valley-Resort.h23944.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHuntsville-Hotels-Hidden-Valley-Resort.h23944.Hotel-Information) ## About the area Located in Huntsville, Hidden Valley Resort, an Ascend Collection Resort is connected to the convention centre. Huntsville Civic Center Algonquin Theater and Group of Seven Outdoor Gallery are cultural highlights, and some of the area's activities can be experienced at Hidden Valley Highlands Ski Area and Treetop Trekking Huntsville. Enjoy the area's slopes with cross-country skiing, snowboarding and ski runs, and don't miss out on the snowmobiling. [Visit our Huntsville travel guide](https://www.expedia.co.uk/Huntsville.dx6057908) [View more Resorts in Huntsville](https://www.expedia.co.uk/Huntsville-Hotel-Resorts.d6057908-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.35540%2C-79.12775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jyh-naFEEE3YDvJVGJGyBY8bNaU=) 1755 Valley Road W, Huntsville, ON, P1H 1Z8 ### What's nearby - Hidden Valley Highlands Ski Area \- 3 min walk \- 0.2 miles - Deerhurst Highlands Golf Course \- 13 min walk \- 0.7 miles - Deerhurst Lakeside Golf Course \- 4 min drive \- 2.5 miles - Huntsville Civic Center Algonquin Theater \- 8 min drive \- 6.2 miles - Arrowhead Provincial Park \- 11 min drive \- 9.8 miles ### Getting around - Toronto, ON (YYZ-Pearson Intl.) - 145 min drive ### Restaurants - ‪Popeye's Louisiana Kitchen - ‬10 min drive - ‪McDonald's - ‬10 min drive - ‪Tim Hortons - ‬9 min drive - ‪Tim Hortons - ‬11 min drive - ‪Firehouse Subs - ‬10 min drive ## About this property ### Hidden Valley Resort, an Ascend Collection Resort Resort connected to the convention centre Consider a stay at Hidden Valley Resort, an Ascend Collection Resort and take advantage of a firepit, a coffee shop/cafe and a bar. Hit the slopes at this resort, offering downhill skiing, ski passes and ski storage. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a deep-tissue massage or a body treatment. The on-site restaurant, The Birches Restaurant, offers breakfast, lunch and dinner. Enjoy on-site activities, such as snowshoeing, ice skating and beach volleyball. In addition to conference space, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with pool umbrellas - Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station - Meeting rooms, a banquet hall and a reception hall - A 24-hour front desk, smoke-free property and a dock - Guest reviews speak highly of the helpful staff and location Room features All 99 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. More amenities include: - Bathrooms with shower/bath combinations and hairdryers - Flat-screen TVs with cable channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/84000000/83220000/83212800/83212744/53c45272.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Huntsville Huntsville - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 973 reviews £88 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=83212744&PinnedHotelID=83212744&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/23900/23864/8ce7cca4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deerhurst Resort Huntsville - On private beach - Pool - Spa - Pet-friendly 8.0 Very good 1,002 reviews £136 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=23864&PinnedHotelID=23864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1700900/1700889/a800372f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Huntsville by IHG Huntsville - 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26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=8335958&PinnedHotelID=8335958&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/111000000/110410000/110404000/110403933/2ab3408b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites Gravenhurst Muskoka Gravenhurst - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 247 reviews £85 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=110403933&PinnedHotelID=110403933&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - The Birches Restaurant ### Things to do - 2 outdoor tennis courts - Basketball - Beach volleyball - Canoeing - Downhill skiing - Fishing - Ice skating - Indoor pool - Kayaking - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - Snowshoeing - Steam room - TV in common areas ### Family friendly - In-room refrigerator - Indoor pool - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand ### Guest services - Housekeeping (daily) - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Dock - Firepit - On a lake - On a private beach - Outdoor furniture - Pool umbrellas ### Spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Hardwood flooring in room - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Ballroom - Banquet hall - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Free local calls - Iron/ironing board - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 50 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: CAD 30.00 per accommodation, per night The resort fee includes: - Beach access - Beach loungers - Beach towels - Business centre/computer access - Housekeeping - In-room coffee - Parking - Phone calls - Pool access - Self-parking - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CAD 16.95 for adults and from CAD 11.30 for children - Pet fee: CAD 50 per accommodation, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from June to September Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hidden Valley Huntsville Hidden Valley Resort Huntsville Hidden Valley Resort Hidden Valley Resort an Ascend Hotel Collection Member ## Frequently asked questions ### Does Hidden Valley Resort, an Ascend Collection Resort have a pool? ### How much does it cost to stay at Hidden Valley Resort, an Ascend Collection Resort? ### Is Hidden Valley Resort, an Ascend Collection Resort pet-friendly? ### What time is check-in at Hidden Valley Resort, an Ascend Collection Resort? ### What time is check-out at Hidden Valley Resort, an Ascend Collection Resort? ### Where is Hidden Valley Resort, an Ascend Collection Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hidden Valley Resort, an Ascend Collection Resort Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 265 8 - Good 350 6 - Okay 210 4 - Poor 119 2 - Terrible 56 ## Reviews ### 10/10 Excellent #### Wieslawa 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautifully located resort, near the lake, surrounded by hills and forest. My cozy room had a breathtaking view on the lake and the hills. Very kind and supportive staff. Room was clean, bed was very comfortable. A lot to do in the nearby town. ##### Wieslawa Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ignacio 14 Nov 2025 Liked: Cleanliness Friendly staff! ##### Ignacio Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mahmudul 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place. Manager was the best, provided complimentary breakfast. ##### Mahmudul Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable Bed, good shower ##### David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Brendah 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the services were amazing ##### Brendah Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jodi 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, chill place nice beach ##### Jodi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Arthur 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room ##### Arthur Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Nissie 2 Sept 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities Outdated property, amenities are great. ##### Nissie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Cathy 27 Jul 2025 Liked: Cleanliness, staff & service, amenities Beautiful property, lovely view of lake ##### Cathy Stayed 4 nights in Jul 2025 ### 6/10 Okay #### CALVIN 26 Oct 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities The staff were great but the facilities were lacking. Drop ceilings pushes in, mis matched light defusers in the rooms over head lights. A single out lit in the room, an extension cord ran around the room nailed into the base boards. The pool area and restaurant were nice ##### CALVIN Stayed 1 night in Oct 2025 ### 8/10 Good #### Cathy 7 Sept 2025 Liked: Cleanliness, staff & service, amenities Lovely staff, beautiful property and lake views Indoor pool area getting run down looking, bathtub marked up, needs replacing ##### Cathy Stayed 4 nights in Aug 2025 ### 8/10 Good #### Sarah 7 Jul 2025 Liked: Cleanliness Lovely and friendly staff. Pool was great. ##### Sarah Stayed 2 nights in Jul 2025 ### 8/10 Good #### wesley 3 Jul 2025 Liked: Staff & service, property conditions & facilities Friendly staff ##### wesley Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Jessica 2 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Rooms were dirty. Housekeeping only came 2 out of 5 days due to staffing shortages. The pool was not heated as advertised. Some staff couldn’t have cared less when we brought concerns to them but for the most part, the staff were empathetic and understanding of our concerns. The biggest issue was the lack of consistent hot water. Shower couldn’t maintain hot water and sometimes had none at all. The sink hot water was also intermittent but to a lesser extent. The restaurant staff were great. The food was average. Breakfast was a buffet which was okay the couple of days we opted for it. We were told the hotel is under new ownership and short managers and staff which was evident when a staff member mopping the floor in the restaurant was asked to go to help strip beds, and when a housekeeping staff had to leave her room-cleaning post to go “work at the spa for an appointment”. There is A LOT of potential for this hotel to be really amazing but we were extremely disappointed in our stay. We have requested a refund of the resort fees but have yet to hear back from the hotel. ##### Jessica Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Giulia 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service they did everything to make sure you were satisfied We were celebrating our anniversary and one of the managers brought us a complementery bottle of wine and 2 slices of decadent chocolate cake....Beds were extremely comfortable and everyone was very nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/7b9ba449-9d58-4a20-9ae0-fce3cdbdf452-1751422764813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Giulia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Amy 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family resort! ##### Amy Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Kim 8 Oct 2025 Disliked: Cleanliness, property conditions & facilities We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location. ![](https://a.travel-assets.com/ugc/hotel-reviews/8db969b2-2b87-41ae-96ff-f5593a9b784e-1759940542439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e642cb82-8129-43b2-adb0-457c5a0fbae3-1759940542932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kim Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Shannon 26 Jan 2025 I enjoyed the scenery surrounding the resort. ##### Shannon Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mark 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reviews I read certainly did not do this place justice. The grounds, views, Checkin experience and services were great. Yes there is a flight of stairs to carry everything up but I planned for that and did an few easy trips. I don’t expect NY hotel luggage service in a country setting. I was appreciative of the ice machine and microwave access that was so useful. Heated up those leftovers beautifully. Birches is the restaurant and they were gracious and considerate and reasonably priced and well stocked with local craft beers. So far, definitely pleased with the experience and outcomes. ##### Mark Stayed 1 night in Oct 2025 ### 6/10 Okay #### Dianne 2 Sept 2025 Liked: Staff & service No elevator. Poor accessibility. Limited food options. Dining room closes too early. Staff was excellent tho. ##### Dianne Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ann Marie 11 Jun 2025 Liked: Cleanliness, amenities The location was very picturesque. It was a very relaxing, laid-back site for a wedding reception, which was the reason for my visit. The location was also far from anything else, and so, all transportation had to be carefully pre-arranged. ##### Ann Marie Stayed 3 nights in May 2025 ### 2/10 Terrible #### Christopher 1 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was not a safe property to stay at from both a cleanliness & safety perspective. ##### Christopher Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Dusko 1 Aug 2025 Liked: Cleanliness Disliked: Staff & service Like the beach area. Did not like that the room was not cleaned on time and had to ask for it. ##### Dusko Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Jeffrey 4 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Needs updating Family program is fantastic. Rooms are dated and hot water was a continuous issue. ##### Jeffrey Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Thi Khanh Nhi 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasant experience. It was quiet, the room was standard we didn’t expect too much. Lots of activity, staff are friendly and helpful. If there was a gym that would we awesome. ##### Thi Khanh Nhi Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Kettle Valley Beach Resort](https://www.expedia.co.uk/Penticton-Hotels-Kettle-Valley-Beach-Resort.h83175601.Hotel-Information) > > [Ramada by Wyndham Cornwall](https://www.expedia.co.uk/Cornwall-Hotels-Ramada-By-Wyndham-Cornwall.h6138.Hotel-Information) > > [The Sentinel](https://www.expedia.co.uk/Kaslo-Hotels-The-Sentinel.h24952011.Hotel-Information) > > [Holiday Inn Express Pembroke by IHG](https://www.expedia.co.uk/Pembroke-Hotels-Holiday-Inn-Express-Pembroke.h5598436.Hotel-Information) > > [Pickering Casino Resort Hotel](https://www.expedia.co.uk/Pickering-Hotels-Pickering-Casino-Resort.h89435702.Hotel-Information) > > [Residence Inn by Marriott Gravenhurst Muskoka Wharf](https://www.expedia.co.uk/Huntsville-Hotels-Residence-Inn-By-Marriott-Gravenhurst-Muskoka-Wharf.h2621805.Hotel-Information) > > [Forest Park Hotel](https://www.expedia.co.uk/Jasper-Hotels-Sawridge-Inn-Jasper.h126160.Hotel-Information) > > [Retro Suites Hotel](https://www.expedia.co.uk/Chatham-Kent-Hotels-Retro-Suites-Hotel.h15283297.Hotel-Information) > > [Miette Mountain Cabins](https://www.expedia.co.uk/Pocahontas-Hotels-Pocahontas-Cabins.h977909.Hotel-Information) > > [Canalside Restaurant, Inn & Kitchen store](https://www.expedia.co.uk/Niagara-Falls-Hotels-Canalside-Restaurant.h10014232.Hotel-Information) > > [Wolseley Lodge](https://www.expedia.co.uk/West-Nipissing-Hotels-Wolseley-Lodge.h11885653.Hotel-Information) > > [Hampton Inn by Hilton Sudbury](https://www.expedia.co.uk/Sudbury-Hotels-Hampton-Inn-By-Hilton-Sudbury.h2246716.Hotel-Information) > > [Hampton Inn by Hilton Peterborough](https://www.expedia.co.uk/Peterborough-Hotels-Hampton-Inn-Peterborough.h38521814.Hotel-Information) > > [The Voy](https://www.expedia.co.uk/Schreiber-Hotels-The-Voy.h46366018.Hotel-Information) > > [Sandy Lane Resort](https://www.expedia.co.uk/Algonquin-Highlands-Hotels-Sandy-Lane-Resort.h110933314.Hotel-Information) > > [Mystic Isle Motel](https://www.expedia.co.uk/Wawa-Hotels-Mystic-Isle-Motel.h3883882.Hotel-Information) > > [Martin's Inn](https://www.expedia.co.uk/Cornwall-Hotels-Martins-Inn.h17238982.Hotel-Information) > > [Comfort Inn](https://www.expedia.co.uk/Cornwall-Hotels-Comfort-Inn.h13412.Hotel-Information) > > [Holiday Inn Express & Suites Chatham South by IHG](https://www.expedia.co.uk/Chatham-Kent-Hotels-Holiday-Inn-Express-Suites-Chatham-South.h3920854.Hotel-Information) > > [Holiday Inn Express Whitby by IHG](https://www.expedia.co.uk/Oshawa-Hotels-Holiday-Inn-Express-Whitby.h456085.Hotel-Information) > > [The Stratford Hotel by Hoco Hotels Collection](https://www.expedia.co.uk/Stratford-Hotels-The-Stratford-Hotel.h18159432.Hotel-Information) > > [The Grand Hotel](https://www.expedia.co.uk/Smiths-Falls-Hotels-The-Grand-Hotel.h22315132.Hotel-Information) > > [Plantation House Bed & Breakfast](https://www.expedia.co.uk/Peterborough-Hotels-Plantation-House-Bed-Breakfast.h12535339.Hotel-Information) > > [Eleven Revelstoke Lodge](https://www.expedia.co.uk/Revelstoke-Hotels-The-Explorers-Society-Hotel.h16491226.Hotel-Information) > > [Harrison Hot Springs Resort and Spa](https://www.expedia.co.uk/Chilliwack-Hotels-Harrison-Hot-Springs-Resort-And-Spa.h553971.Hotel-Information) > > [Blue Mountain Resort Village Suites](https://www.expedia.co.uk/Owen-Sound-Hotels-Blue-Mountain-Resort-Village-Suites.h10940024.Hotel-Information) > > [Hampton Inn by Hilton Sydney](https://www.expedia.co.uk/Membertou-Hotels-Hampton-Inn-By-Hilton-Sydney-Nova-Scotia.h4905064.Hotel-Information) > > [Comfort Inn Chatham](https://www.expedia.co.uk/Chatham-Kent-Hotels-Comfort-Inn-Chatham.h2079.Hotel-Information) > > [Black Rock Oceanfront Resort](https://www.expedia.co.uk/Tofino-Hotels-Black-Rock-Oceanfront-Resort.h2432309.Hotel-Information) ---