Title: OYO Hotel La Glorieta, Huichapan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6303173&destination=Huichapan%2C+Hidalgo%2C+Mexico&selected=53890984&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO Hotel La Glorieta, Huichapan Travelers enjoy seamless arrivals with airport shuttle service, while attentive staff handle luggage storage for a stress-free stay at this welcoming hotel ## Photo gallery for OYO Hotel La Glorieta, Huichapan ![Free self-parking - OYO Hotel La Glorieta, Huichapan (Huichapan)](https://images.trvl-media.com/lodging/54000000/53900000/53891000/53890984/4f673619.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room (2 Double Beds) | Desk, iron/ironing board, bed sheets - OYO Hotel La Glorieta, Huichapan (Huichapan)](https://images.trvl-media.com/lodging/54000000/53900000/53891000/53890984/14852f28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - OYO Hotel La Glorieta, Huichapan (Huichapan)](https://images.trvl-media.com/lodging/54000000/53900000/53891000/53890984/90bfcddb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - OYO Hotel La Glorieta, Huichapan (Huichapan)](https://images.trvl-media.com/lodging/54000000/53900000/53891000/53890984/ac8cf312.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self-parking - OYO Hotel La Glorieta, Huichapan (Huichapan)](https://images.trvl-media.com/lodging/54000000/53900000/53891000/53890984/2cca7228.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies OYO Hotel La Glorieta in Huichapan makes travel easier with its roundtrip airport shuttle and 24-hour front desk staffed by helpful personnel. Guests appreciate the practical amenities including free WiFi in public areas, convenient luggage storage, and self parking options. ## Reviews 6.0 ## Popular amenities - Free airport shuttle - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - 24/7 front desk £24 includes taxes & fees 2 Apr - 3 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 1 of 1 room ### View all photos for Standard Room (2 Double Beds) ![Standard Room (2 Double Beds) | Desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/54000000/53900000/53891000/53890984/844c4c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 Double Beds) - 240 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHuichapan-Hotels-Hotel-La-Glorieta.h53890984.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHuichapan-Hotels-Hotel-La-Glorieta.h53890984.Hotel-Information) ## About the area Huichapan is home to OYO Hotel La Glorieta, Huichapan. Saucillo Arches Ecopark and Church of Santa Maria are local landmarks, and travellers looking to shop may want to visit Ezequiel Montes Street Market and Tequisquiapan Handicraft Market. El Geiser Thermal Pools and El Arenal Aquatic Park are also worth visiting. [Visit our Huichapan travel guide](https://www.expedia.co.uk/Huichapan.dx6303173) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.38225%2C-99.65841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Nh-7sLZy1mKRnlnqRJ5rpZTU_RU=) 63 Huichapan-San Juan del Río, Santa Bárbara, Huichapan, HGO, 42400 ### What's nearby - Huichapan Museum of Archeology and History 17 min walk \- 0.9 miles - El Arenal Aquatic Park 36 min drive \- 19.0 miles - El Geiser Thermal Pools 45 min drive \- 22.3 miles - Tequisquiapan Handicraft Market 50 min drive \- 26.2 miles - Cavas Freixenet 58 min drive \- 34.4 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 71 min drive ### Restaurants - Taqueria La Blanquita 18 min walk - Rosso 3 min drive - Don Lauro Tapas & Vino 19 min walk - Carnitas Y Barbacoa Los Arcos 2 min drive - Carnitas y Chicharrones San Mateo 14 min walk ## About this property ### OYO Hotel La Glorieta, Huichapan Property highlights OYO Hotel La Glorieta, Huichapan provides a free return airport shuttle and more. Stay connected with free WiFi in public areas. Other perks at this hotel include: - Free self-parking - A 24-hour front desk, luggage storage and a water dispenser Room features All guest rooms at OYO Hotel La Glorieta, Huichapan feature comforts, such as air conditioning. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with satellite channels - Fans and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/102000000/101480000/101472500/101472426/a4e14c65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zapotlan Zapotlán el Grande - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 267 reviews £25 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=101472426&PinnedHotelID=101472426&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/17000000/16420000/16417400/16417309/7260b069.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arboledas Talpa de Allende - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 7.0 Good 295 reviews £25 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=16417309&PinnedHotelID=16417309&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48710000/48709600/48709526/a8b0d54c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Colón, Ciudad Guzmán Jalisco Zapotlán el Grande - Pool - Kids’ pool - Parking included - Free Wi-Fi 6.8 167 reviews £26 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=48709526&PinnedHotelID=48709526&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/115000000/114250000/114249900/114249837/6b62673d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Querencia La Magdalena - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 13 reviews £115 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=114249837&PinnedHotelID=114249837&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/15000000/14610000/14605100/14605065/39527bf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real de San Jose La Magdalena - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 209 reviews £114 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=14605065&PinnedHotelID=14605065&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Triple Room, City View | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112360000/112357000/112356984/2c3af02b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Felix San Juan de los Lagos - Free Wi-Fi - Housekeeping - 24/7 front desk 8.0 Very good 18 reviews £25 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=112356984&PinnedHotelID=112356984&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/91000000/90930000/90923700/90923613/c12f1c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maricela San Juan de los Lagos - Parking included - Free Wi-Fi - Housekeeping 8.8 Excellent 54 reviews £49 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=90923613&PinnedHotelID=90923613&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Room, Mobility Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/110000000/109440000/109436700/109436655/db58f559.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aceves & Bueno Hotel Boutique El Salto - Free Wi-Fi - Housekeeping - 24/7 front desk 9.6 Exceptional 23 reviews £36 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=109436655&PinnedHotelID=109436655&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/67000000/66420000/66413400/66413390/8ef06709.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint George Hotel Spa & Temazcal San Juan - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 75 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=66413390&PinnedHotelID=66413390&HadPinnedHotel=true®ionId=-1&adults=2) ![King Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/91000000/90830000/90821300/90821283/6c2f680c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel GRALTA Jalostotitlán - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 148 reviews £66 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=90821283&PinnedHotelID=90821283&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=53890984&PinnedHotelID=53890984&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=53890984,101472426,16417309,48709526,114249837) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle on request - Free self parking on site - Limited on-site self parking ### Conveniences - 24-hour front desk - Luggage storage - Water dispenser ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### More - Air conditioning - Desk - Fan - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The property charges 3.5 per cent for credit card payments Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free 1 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 3.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel La Glorieta OYO Hotel La Glorieta Oyo La Glorieta, Huichapan OYO Hotel La Glorieta, Huichapan Hotel OYO Hotel La Glorieta, Huichapan Huichapan OYO Hotel La Glorieta, Huichapan Hotel Huichapan OYO Hotel La Glorieta Huichapan Balneario Camino Real ## Frequently asked questions ### Is OYO Hotel La Glorieta, Huichapan pet-friendly? ### How much does it cost to stay at OYO Hotel La Glorieta, Huichapan? ### How much is parking at OYO Hotel La Glorieta, Huichapan? ### What time is check-in at OYO Hotel La Glorieta, Huichapan? ### What time is check-out at OYO Hotel La Glorieta, Huichapan? ### Does OYO Hotel La Glorieta, Huichapan provide a shuttle to the airport? ### Where is OYO Hotel La Glorieta, Huichapan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## OYO Hotel La Glorieta, Huichapan Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.8 Amenities ### 7.0 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 15 8 - Good 11 6 - Okay 2 4 - Poor 4 2 - Terrible 19 ## Reviews Verified ### 10/10 Excellent #### Simone 19 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff member very kind and funny. ##### Simone Stayed 1 night in Mar 2023 Verified ### 2/10 Terrible #### Jackie 22 Sept 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Staff was nice. Didn’t like that there was no fan to get air circulation. We had to leave our door open to let some air in. There was mold in the ceiling in our bathroom. ##### Jackie Stayed 4 nights in Sep 2023 Verified ### 2/10 Terrible #### Alberto 4 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### COMPLAINT OYO LA GLORIETA The hotel sold the rooms to other guests actually when the 4 persons arrived the hotel told them that they had already sold their rooms and they cannot remove the new guests which was terrible ##### Alberto Stayed 1 night in Dec 2024 Verified ### 2/10 Terrible #### Jose juan 23 Feb 2026 Es un fraude ...hice mi reservacion y pague ...al llegar al hotel resulta que no habia ninguna reservacion a mi nombre ya que el hotel no se llama oyo hotel glorieta como dice en la pagina ...solo se llama hotel glorieta y no hicieron valida mi reservacion ...me comentaba la persona que me atendio que ya habian tenido varios casos semejantes...que al parecer xpedia es la que esta haciendo el fraude...nunca habia tenido una mala experiencia con xpedia ##### Jose juan Stayed 2 nights in Feb 2026 Verified ### 2/10 Terrible #### Gabriel 23 Feb 2026 Disliked: Cleanliness NO HUBO RESERVACIÓN. NO EXISTE CONVENIO ENTRE EL HOTEL Y EXPEDIA. AHORA TENGO QUE HACER LA DEVOLUCIÓN DE MI DINERO. TUVE QUE BUSCAR HOTEL A LA ÚLTIMA HORA EN MI DESTINO. BUSCANDO HOTEL POR HOTEL. TERRIBLE. NO HAY CONVENIO ENTRE EL HOTEL Y EXPEDIA. ##### Gabriel Stayed 2 nights in Feb 2026 Verified ### 2/10 Terrible #### ENRIQUE 4 Jan 2026 A pesar de tener pagada completamente la reservación, al llegar a OYO HOTEL LA GLORIETA HUICHAPAN, el portón estaba cerrado, estuvimos tocando pora casi 1 hora y nunca abrieron. Cabe señalar que también tocamos el cláxon del auto y tocamos en la caseta de vigilacia, pero nadie nos atendió. Estuvimos también marcando a los teléfonos de referencia y nos colgaban la llamad, solo en el Centro de Reservaciones de OYO me contestaron, me dieron el número de teléfono del hotel y de manera muy grisera me dijeron que yo lo resolviera porque ellos no estaban en el punto. Al final tuvimos que buscar otro hotel para hospedarnos ya que viajamos con 1 persona de la 3a edad y 1 persona con discapacidad. Todo ello, además de ocasionar gastos adicionales que no estaban previstos, nos ocasionó muchas incomodidades. ![](https://a.travel-assets.com/ugc/hotel-reviews/a9ff2726-04f9-40ff-b006-d7585de84f5c-1767543536522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ENRIQUE Stayed 3 nights in Dec 2025 Verified ### 2/10 Terrible #### Jesus 29 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Requiero el reembolso de lo pagado, EXPEDIA no trabaja con este hotel. Espero me digan cuando recibo lo solicitado. ##### Jesus Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Dyna 21 Dec 2025 Disliked: Cleanliness, amenities Terrible, pagué por medio de la app y al llegar me comentaron que no trabajan hace mucho con la app, que si me quería quedar tenía que volver a pagar en efectivo, llamé a Expedia múltiples veces y no me dieron solución, me colgaron en todas las ocasiones, me pidieron pagar un seguro para recuperar mi dinero, seguro que costaba más caro que la noche de habitación que ya había pagado. Tuve que buscar otro hotel y obviamente, perdí mi dinero. ##### Dyna Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Araceli 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort si ##### Araceli Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### America 3 Nov 2025 Disliked: Cleanliness, property conditions & facilities Fue un robo total, no respetaron la reservación y no me han reembolsado el pago por la habitación ##### America Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Victor 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities El dueño del hotel me informó que no tiene convenio con esta aplicación ( Expedia) por lo que no reconoció mi reservació que realice por internet a pesar que se me aplicó a mi cuenta el cargo por $2,365.26 ##### Victor Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Victor 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se me aplicó el cobro a mi aplicación bancaria y el hotel no reconoció mi reservación. Tuve que pagar nuevamente el costo de las habitaciones. ##### Victor Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Miriam 29 Sept 2025 Al llegar al lugar, me dijeron que no existía ninguna reservación. ##### Miriam Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### David 23 Sept 2025 Liked: Amenities todo bien ##### David Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Jesus 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy recomendable. ##### Jesus Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Lucrecio 13 Sept 2025 Me cobraron dos veces el costo de la misma habitación! ##### Lucrecio Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Lisette 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities El trato del gerente, despota e incluso grocero Ya que yo reservé por expedía no quiso Respetar mi reserva. De una habitación doble. E incluso le comenté que si no lo respetaba me iba a aquejar, dirigiéndose a que si yo le había depositado a él por qué la aplicación nunca le da el cobro a él. Jamás vuelo a ir a ese hotel ##### Lisette Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Jesus 7 Sept 2025 Disliked: Staff & service Cuando llegamos nos dijeron que no aplicaba la reservación. ##### Jesus Stayed 2 nights in Sep 2025 Verified ### 4/10 Poor #### Xavier 3 Aug 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Ni tenían mi reserva ni habitaciones disponibles. Recomiendo no reservar por plataforma para este hotel. El velador claramente me comentó no era su problema y tenía cero empatía ante la situación, tuve que discutir fuertemente por mi reserva ya pagada Finalmente el propietario se hizo responsable y logró que me dieran un lugar para dormir aunque no era exactamente una habitación de hotel. Así mismo, me reembolsó parte de mi habitación. El equipo de dicho hotel necesita capacitación, y saber como cerrar las reservas si llenan el hotel. El propietario se me hizo una persona responsable al afrontar la situación y llegar a un acuerdo aceptable. La plataforma de hoteles cada vez peor, te deja hablando con robots, difícil conseguir apoyo humano ante estas situaciones ##### Xavier Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### Verified traveller 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Al centro de todo así que mucha facilidad para transportarse a los balnearios y zonas de interes ##### Verified traveller Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Salvador 27 Jul 2025 Liked: Cleanliness, property conditions & facilities Muy bien ##### Salvador Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Everardo Diaz 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo muy bien. Regresaría allí. ##### Everardo Diaz Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Oscar 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bien ##### Oscar Stayed 1 night in May 2025 Verified ### 8/10 Good #### Erick Pérez 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fácil acceso ##### Erick Pérez Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Luis 26 Apr 2025 Llegué y no tenían mi reservación y no me dejaron ni entrar al hotel , por qué ya tenían una lista y que ahí no estaba yo y me retiraron del lugar ! ##### Luis Stayed 1 night in Apr 2025 ---