Hue Serene Palace Hotel

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Reviews

9.4 out of 10
Exceptional
Take advantage of a terrace, dry cleaning/laundry services and a restaurant at Hue Serene Palace Hotel. Stay connected with free in-room WiFi.
The current price is £17
includes taxes & fees
13 Oct - 14 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Deluxe Room, City View

  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Junior Room

A hotel room with two beds, a TV, a small table with a vase, and a window with curtains.

Junior Room

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free wired internet

View all photos for Superior Room

A hotel room with two beds, a desk with a computer, a chair, a mirror, and a painting on the wall.

Superior Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a dresser, a mirror, and a window with blinds.

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Junior Room

A hotel room with a large bed, a desk with a chair, a window with a view, and a painting on the wall.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, City View

A hotel room with a large bed, bedside tables, a desk with chairs, a TV, and a window with curtains.

Deluxe Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Triple Room

A hotel room with two beds, a large window with a view, and a staircase.

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free wired internet

View all photos for Family Quadruple Room

A hotel room with two beds, a desk, and a chair.

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet
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About the area

Located in Hue Municipality, Hue Serene Palace Hotel is in the city centre. Hue Night Walking Street and Nguyen Dinh Chieu Walking Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Con Hen and Perfume River. Visit our Hue City Centre travel guide
Map
21 Lane 42 Nguyen Cong Tru Street, Hue

What's nearby

  • A bridge over a river with lush greenery and buildings in the background.
    Truong Tien Bridge
    15 min walk - 0.8 miles
  • A fruit market with various fruits like dragon fruits, oranges, and apples displayed on wooden crates.
    Dong Ba Market
    4 min drive - 1.0 mile
  • Hue Night Walking Street
    7 min walk - 0.4 miles
  • Nguyen Dinh Chieu Walking Street
    15 min walk - 0.8 miles
  • Perfume River
    18 min walk - 1.0 mile

Getting around

  • Ga Hue Station
    8 min drive
  • Hue (HUI-Phu Bai Intl.)
    30 min drive

Restaurants

  • Bún bò Thủy
    2 min walk
  • Bún Bò Huế Sen - Quán ăn sáng chất lượng tại Huế
    3 min walk
  • La Paix Bistro
    4 min walk
  • Quán ăn An Tâm
    3 min walk
  • Bánh canh Nam Phổ
    2 min walk

About this property

Hue Serene Palace Hotel

  • Hotel located in Hue City Centre
  • At Hue Serene Palace Hotel, you can look forward to a terrace, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • English breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • ATM/banking services, multilingual staff and a TV in reception
    • A front desk safe, luggage storage and smoke-free property
  • Room features
  • All guest rooms at Hue Serene Palace Hotel offer thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with bidets and baths or showers
    • 32-inch LED TVs with cable channels
    • Electric kettles, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily English breakfast available 1:00 PM to noon for a fee: VND 200,000 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: from approximately VND 200000 per person
  • Airport shuttle fee: VND 350000 per person (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hue Serene Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hue Serene Palace Hotel?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Hue Serene Palace Hotel on 13 Oct 2026 start from £17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hue Serene Palace Hotel?

Hue Serene Palace Hotel doesn't offer parking.

What time is check-in at Hue Serene Palace Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hue Serene Palace Hotel?

Checkout is at noon.

Does Hue Serene Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 350000 per person applies.

Where is Hue Serene Palace Hotel located?

Located in Hue City Centre, this hotel is within a 15-minute walk of Hue Night Walking Street and Truong Tien Bridge. Nguyen Dinh Chieu Walking Street and Dong Ba Market are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hue Serene Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 563 out of 842 reviews
Rating 8 - Good. 250 out of 842 reviews
Rating 6 - Okay. 24 out of 842 reviews
Rating 4 - Poor. 3 out of 842 reviews
Rating 2 - Terrible. 2 out of 842 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in Hue City. The staff were extremely helpful and friendly, making us feel welcome from the moment we arrived. The location is perfect-just a short walk to the Huong River, the walking street, and plenty of restaurants and coffee shops. Breakfast was a real treat, with delicious local cuisine that gave us a true taste of Hue. Overall, it was a delightful experience, and we look forward to coming back again soon!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, delicious breakfast including some made to order noodles and omelets. Clean room and comfortable bed!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, great service and breakfast.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, and the service is outstanding
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, only stayed one night. Perfect location to all the restaurants and we were lucky enough to be here on a weekend when walking street is for pedestrians only, was great to walk around at night with the atmosphere Highly recommend this hotel, staff lovely and accommodating
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was friendly. Too bad the hotel does not have gym or pool.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel. Loved the city of Hue

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location. The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Excellent. Very nice staff. Clean. Easy peasy.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very satisfying stay

I had a truly wonderful stay at this hotel. The service, especially the professionalism, dedication, and attentiveness of the staff, is truly five-star level. Every time I return to this hotel, it feels like coming home. The breakfast, while simple in its British style, is a delightful fusion of Western cuisine and local Vietnamese flavors. I was extremely satisfied with the combination. I highly recommend this hotel and look forward to staying here again.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central hotel close to everything, quiet area, narrow street next to a fun garden friendly amazing looking garden bar. The room was clean, the breakfast had a good variety of food, donuts, pancakes, cakes, soups, noodles, rice, eggs, omelette, salads, all kind of fruits, juices, cafe and coffee. All the staff are 5 stars. From the maintenance guy that changed our kettle, the suitcase guys making phonecalls for us, the restaurant staff making sure we were well fed, the receptionists all... the kindest friendliest people. But! we specially loved Sarah, she recommended us local hairdressers, local guides and local wonders in general. Always going above and beyond for us. She made us feel like we had a friend in Hue. Sarah always made sure we were treated fair outside the hotel too. Staff is what makes a hotel amazing. Thank you Serene Palace Hotel. We'll miss you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Could not fault the staff: Always prepared to help: eg with transport bookings, directions, tours, breakfast choices. Everything was done with a smile. Special thanks to Kelly for organising our tours especially when we had difficulty trying to make decisions! Our room was comfortable (appreciated the balcony) but in need of a refresh, including ensuring all light switches are working. Breakfast choices and servings plentiful. Central location made it easy to access popular tourist sites.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!!!

This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel in a convenient spot.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and very nice stay.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay here. All staff are friendly and supportive.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, well air conditioned rooms in a very accessible part of the city.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Very nice staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short visit ti Hue

A new and clean hotel just nearby center of Hue. Staff was friendly and organised us train tickets. Breakfast also enough good to start your morning.
Stayed 1 night in May 2025