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"Internet was good. I had to take the tram up to the Trafford Centre to do.some shopping."

"It was fine"

"We stayed for 2 nights as a surprise for my boyfriend’s birthday. We checked in and Cole on reception was great, very welcoming and gave us all the information we needed. He also kindly upgraded our room which was a really nice touch. Our room was lovely with everything you need. The spa in the hotel was amazing; so clean and not crowded we used this both days. We would love to return again soon. "

"Overall okay experience. However, long waiting times to speak to staff at reception. "

"Parking great just across the road "

"Arrived around 9.00pm having checked in online as requested; reception staff were not very welcoming and handed me a key card to access room. No information about breakfast - we had emailed to say we were arriving late and asked about food option. No reply. Key card didn’t "

"Lovely welcome. Great location. Lovely, comfortable room. Fast lifts and enough of them to never have to wait long. Would highly recommend and stay again."

"I had a very pleasant 4 night stay here. Everything was great. I was quite surprised that they only service the rooms every 3 days however you only need to ask reception and they organise this whenever you want. The hotel is a bit bougie, nicely decorated. The staff are excellent. I liked the security of having to scan your room key to access the lift. I never had to wait once for the lift!"

"Handrail on entranceneeded cleaned. Had used brasso but no wiped it off so hands were black with dirt. Hotel lounge bar was closed, the adjoining bar closed at 10 and didnt let an 18yr old in whohad no ID"