Title: Arsma Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Arsma Hotel Hotel with free parking, a quick walk to Dongdamen Night Market ![Restaurant](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/eac8291d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/e4733ccb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/34dba8d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/99d18303.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/5dcd85b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Arsma Hotel, near Hualien Dongdamen Night Market, offers a vibrant atmosphere with an on-site restaurant and coffee shop/cafe. Enjoy the playground, arcade/game room, gym, business center and free in-room WiFi during your stay; guests rave about the helpful staff and excellent property condition. 9.0 Wonderful ## Popular amenities - - Gym - Parking included - Housekeeping - 24/7 front desk - Air conditioning £60 includes taxes & fees 21 Oct - 22 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7382303&PinnedHotelID=7382303&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Superior Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/215c8438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Private bathroom - 279 sq ft - City view - Sleeps 3 - 1 Double Bed ![Superior Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/7bedf185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Private bathroom - 279 sq ft - City view - Sleeps 2 - 2 Single Beds ![Standard Quadruple Room, Bathtub Only | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/10669e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, Bathtub Only 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Bidet - 301 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Arsma Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/5ba84ba2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Arsma Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Private bathroom - 646 sq ft - Sleeps 4 - 2 Double Beds ![Elite Quadruple Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/3d961f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Quadruple Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom Rainfall showerhead - 431 sq ft - City view - Sleeps 4 - 2 Double Beds ![Superior Double Room, Ocean View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/bb2283bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Ocean View 9.8 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Private bathroom - 279 sq ft - Ocean view - Sleeps 2 - 1 Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/a205060e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Indoor atrium view ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Private bathroom - 279 sq ft - Sleeps 2 - 2 Single Beds ![Standard Quadruple Room, Shower Only | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7390000/7382400/7382303/85225d55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, Shower Only ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Hairdryer Private bathroom - 301 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHualien-Hotels-Arsma-Hotel.h7382303.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHualien-Hotels-Arsma-Hotel.h7382303.Hotel-Information) ## About the area Located in Hualien City Centre, a neighbourhood in Hualien City, Arsma Hotel is in a shopping district and near a train station. Hualien Cultural Creative Industries Park and Pine Garden are notable landmarks, and the area's natural beauty can be seen at Hualien Railway Culture Park and Nanbin Park. Dongdamen Night Market and Tzu Chi Cultural Park are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like mountain climbing. [Visit our Hualien City travel guide](https://www.expedia.co.uk/Hualien-City.dx553248634014701122) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.97520%2C121.60811&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5ijfT4q9MGo8VXzmxliFCeomPGI=) 970 No.68 Bo-ai Street, Hualien City, Hualien County, 970 ### What's nearby - Dongdamen Night Market - 3 min walk - 0.2 miles - Hualien Cultural Creative Industries Park - 6 min walk - 0.4 miles - Pacific Landscape Park - 12 min walk - 0.7 miles - Pine Garden - 15 min walk - 0.8 miles - Tzu Chi Cultural Park - 4 min drive - 1.9 miles ### Getting around - Hualien Station - 7 min drive - Hualien (HUN) - 14 min drive ### Restaurants - ‪杜倫先生 - ‬3 min walk - ‪雨林 Scone & Coffee - ‬2 min walk - ‪海埔蚵仔煎 - ‬3 min walk - ‪浮室 - ‬2 min walk - ‪小小兔子廚房 Brunch Lunch & Dinner - ‬2 min walk ## About this property ### Arsma Hotel Upscale hotel near Dongdamen Night Market Located close to Hualien Railway Culture Park and Hualien Cultural Creative Industries Park, Arsma Hotel provides a coffee shop/cafe, a playground and an arcade/games room. The on-site restaurant, Arsma Cafe, serves light fare. In addition to a gym and a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge) - Concierge services, tour/ticket information and a porter/bellboy - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 126 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Bathrooms with bidets and free toiletries - 42-inch LCD TVs with cable channels - Fridges, free infant beds and electric kettles ## Similar properties ![Spa](https://images.trvl-media.com/lodging/7000000/6740000/6730200/6730111/76c8897f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakeshore Hotel Hualien Hualien City - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,006 reviews £62 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=6730111&PinnedHotelID=6730111&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily local cuisine breakfast ](https://images.trvl-media.com/lodging/26000000/25020000/25016200/25016163/4a934787.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Full Kind Hotel Hualien City Centre - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 257 reviews £67 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=25016163&PinnedHotelID=25016163&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1680000/1671600/1671512/57ce193f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azure Hotel Hualien City Centre - 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Pet-friendly - Free WiFi - Air conditioning - Microwave 8.8 Excellent 176 reviews £19 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=78101281&PinnedHotelID=78101281&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) from 9:00 AM to 8:30 PM - Train station pick-up and drop-off shuttle (surcharge) - Free covered self parking on site - Limited on-site parking ### Food and drink - Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: TWD 400 for adults and TWD 300 for children - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Arsma Cafe - The Shangri-La Restaurant ### Things to do - Arcade/game room - Bicycle cleaning area - Bicycle storage - Free bicycle rentals - Gym - Karaoke - Playground ### Family friendly - Arcade/game room - In-room cot - In-room refrigerator - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchairs on site ### More - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch LCD TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 20 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately TWD 400 for adults and from TWD 300 for children - Airport shuttle fee: TWD 300 per vehicle (one-way) - Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old) - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Parking is available on a first-come, first-served basis. Parking reservations are not accepted. Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Arsma Hotel Arsma Hotel Hualien Arsma Hualien Arsma Hotel Hualien City Arsma Hualien City Arsma Hotel Hotel Arsma Hotel Hualien City Arsma Hotel Hotel Hualien City ## Frequently asked questions ### Is Arsma Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Arsma Hotel? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Arsma Hotel on 21 Oct 2025 start from £60.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hualien-Hotels-Arsma-Hotel.h7382303.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Arsma Hotel? > Self-parking is free at this property. ### What time is check-in at Arsma Hotel? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Arsma Hotel? > Checkout is at 11:00 AM. ### Does Arsma Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of TWD 300 per vehicle applies. ### Where is Arsma Hotel located? > Located in Hualien City Centre, this hotel is within a 10-minute walk of Dongdamen Night Market, Hualien Cultural Creative Industries Park and Hualien Railway Culture Park. Nanbin Park and Pine Garden are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Arsma Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 503 8 - Good 304 6 - Okay 47 4 - Poor 13 2 - Terrible 5 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Pegan 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night. ##### Pegan Stayed 2 nights in Oct 2025 ### 8/10 Good #### Pamela 2 Jul 2025 Liked: Property conditions & facilities Nice hotel with a 70s feel. Clean and very friendly staff. ##### Pamela Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Shu 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very spacious hotel room. Very nice breakfast. Love it. ##### Shu Stayed 1 night in May 2025 ### 10/10 Excellent #### Chatvimol 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too. ##### Chatvimol Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jackie Hung Ching 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice foods, Good service, convenient, clean and comfortable hotel. ##### Jackie Hung Ching ### 10/10 Excellent #### QIUPING 20 Oct 2024 Liked: Cleanliness, property conditions & facilities, room comfort It’s a nice hotel in a very good location. The staff are super nice and helpful ##### QIUPING Stayed 4 nights in Oct 2024 ### 8/10 Good #### Richard 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is under renovation in some areas. We had a good stay at the hotel. ##### Richard Stayed 1 night in Feb 2025 ### 8/10 Good #### Hueyhwa 20 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place and good service include breakfast n night desert Location is cool and in city ##### Hueyhwa Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 15 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay It’s surprisingly good, from friendly staff to great breakfast buffet to nightly snack bar. The proximity to the night market is a big plus. Just a wonderful stay! ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### John 4 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was most polite and helpful. I enjoyed my stay. ##### John Stayed 2 nights in Dec 2023 ### 8/10 Good #### Muriel 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room. ##### Muriel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Cindy 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend! ##### Cindy ### 10/10 Excellent #### claus 2 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities This hotel feels luxurious. The beds are large, the linen looks expensive, and the staff is attentive. Convenient parking underneath hotel ##### claus Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Mei Kuan 11 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay. ##### Mei Kuan Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Elaine 16 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien. ##### Elaine Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Allison 9 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay - worth it Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen. ##### Allison Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Patricia 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Breakfast (wide selection) Short walking distance to Luodong night marke ##### Patricia Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### John 17 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Much better than expected. Excellent concierge services ##### John Stayed 1 night in Jul 2022 ### 8/10 Good #### Verified traveller 26 Jan 2024 Liked: Cleanliness, staff & service, room comfort service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade ##### Verified traveller Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Lik Hang 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Average ##### Lik Hang Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Tiffany 6 Feb 2023 Disliked: Property conditions & facilities Very dirty. Old. Overpriced. ##### Tiffany Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Roberto 3 May 2023 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities The closet in my room smelled as if a dog had relieved itself - pretty awful, I left several days early despite pre-pay. The whole room was dark and smelly, dirty/old carpet, old drapes. ##### Roberto Stayed 4 nights in Apr 2023 ### 8/10 Good #### Lin Fang 11 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Air condition control is not user friendly. ##### Lin Fang Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Shing Yee 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arsma was one of 6 hotels we booked for this trip, and so far everyone loved Arsma the most, wondering why didn't we stay with them for longer. Check in was swift, and the team was very hospitable The rooms were large and comfortable with all necessary amendments, water pressure to the shower was amazing (perfect for after a long day walking in Tarokko). Breakfast was wonderful as well with lots of local food to try, for coffee drinkers, they provide 2 kinds of coffee - brewed coffee and a pretty decent coffee machine. The supper provided comes in take away container where each room is given 2 vouchers - 1 voucher is entitled for 1 item. I'd say the supper was not for everyone tho I enjoyed it. Didn't manage to check out their other facilities so won't comment on those. All-in-all, Arsma is a great place to stay with reasonable charges. Will recommend and return to this property every time I'm at Hualien. ##### Shing Yee Stayed 1 night in Oct 2023 ### 10/10 Excellent #### ?? 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### ?? 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